Jp51mpson 0 Posted February 19, 2020 Share Posted February 19, 2020 Not getting the HLNA Xbox I just bought the season pass and it didn’t make me download anything so if that’s what s wrong lmk but I logged on expecting my HLNA but it’s not there I’ve tried everything re logging re installing re spawning even uploading my character need help ASAP thanks. Link to post Share on other sites
SenilePython808 4 Posted February 20, 2020 Share Posted February 20, 2020 Same with me! You’re not alone and I’m glad I’m seeing more people who are on the same boat as me Link to post Share on other sites
AFKmajorX 0 Posted February 20, 2020 Share Posted February 20, 2020 Bought it two days ago and i still dont have hlna and there is nothing zo install..i knoq its a pre order but where is hlna..did i get scammed..so i payed 31€ for nothing(at the moment) Link to post Share on other sites
Kb85 1 Posted February 21, 2020 Share Posted February 21, 2020 I also have same issue, they didn’t forget to charge me the 35$ though... Link to post Share on other sites
Kyd 52 Posted February 22, 2020 Share Posted February 22, 2020 Same anyone have a "fix" yet? Link to post Share on other sites
Bellock86 0 Posted February 22, 2020 Share Posted February 22, 2020 I just made a post for the same thing. So apparently during one of the MANY updates launched recently, they broke something? Seems logical to me Link to post Share on other sites
BigDoubleG3 0 Posted February 23, 2020 Share Posted February 23, 2020 Same here. I’ve had the pass installed on another Xbox when I bought it and now I can’t install it. It only says “you own this product” or whatever with no option to install anywhere. I’ve tried contacting support and they don’t know what’s up. I even still have hlna in my inventory from when I had my other Xbox but now it just says “Hlna is sad, buy the Genesis season pass to make her happy” or something along those lines. I have it purchased and have verified it even through Microsoft so Idk what’s up. Link to post Share on other sites
Jerseyman201 0 Posted February 24, 2020 Share Posted February 24, 2020 Same here, purchased today and got nada. Rejoined official server, turned default items on/off, restarted game, cleared saved data/restarted console, etc and nothing. My understanding is you need this on Genesis so I'm pretty worried to say the least. That jump start is just too important day1. Link to post Share on other sites
Rezxi 0 Posted February 25, 2020 Share Posted February 25, 2020 Just bought Genesis ...and nothing downloaded...i didnt get my robot pet .. I watched a youtube video and it said if its not in your inventory to just die and it should be there after respawning...so i jumped off a few small cliffs and headed to the water naked ... I let a lv50 dilo kill me at the waters edge..,when i respawned there was still no pet robot in my inventory. My tribe mates are going to laugh at me for getting killed by such a little dino. Aahhhhhhh i just want my robot. Link to post Share on other sites
Volunteer Moderator GP 4,954 Posted February 25, 2020 Volunteer Moderator Share Posted February 25, 2020 2 minutes ago, Rezxi said: Just bought Genesis ...and nothing downloaded...i didnt get my robot pet .. I watched a youtube video and it said if its not in your inventory to just die and it should be there after respawning...so i jumped off a few small cliffs and headed to the water naked ... I let a lv50 dilo kill me at the waters edge..,when i respawned there was still no pet robot in my inventory. My tribe mates are going to laugh at me for getting killed by such a little dino. Aahhhhhhh i just want my robot. Don't worry, you'll definitely get it when the DLC releases in about 16 hours from now. Link to post Share on other sites
MangoBajango 0 Posted March 1, 2020 Share Posted March 1, 2020 On 2/25/2020 at 3:24 AM, GP said: Don't worry, you'll definitely get it when the DLC releases in about 16 hours from now. yea so about that... I didnt get it... Link to post Share on other sites
DOHARKsmash 0 Posted March 2, 2020 Share Posted March 2, 2020 Its March 2nd. Still haven't gotten my HLNA. any ideas on whether or not they're working this bug out? Link to post Share on other sites
Unger36 0 Posted March 3, 2020 Share Posted March 3, 2020 I was able to kill myself in game and it came back. Link to post Share on other sites
Aklynnette 0 Posted May 25, 2020 Share Posted May 25, 2020 Any news of a fix???? I've had the season pass for genesis sense it was released and I have yet to receive my hlna??? Link to post Share on other sites
Dannyuk77 1 Posted September 28, 2020 Share Posted September 28, 2020 Ok it's now nearly October 2020 and no hlna in inventory at all re-installed 3 times genesis the whole ark and maps twice I had it previously but not anymore any idea's please Link to post Share on other sites
SlateAxis08 0 Posted September 29, 2020 Share Posted September 29, 2020 (edited) So I found out that ya gotta uninstall & re-install genesis & download Genesis season pass to acquire the hln-a skin Edited September 29, 2020 by SlateAxis08 Link to post Share on other sites
Myrm 52 Posted October 1, 2020 Share Posted October 1, 2020 I just purchased Genesis on Xbox. I've got the HNLA and I have equipped her in my off-hand slot. I can't interact with her. I am stood facing her but I get no Y options as I would when looking at a tame. She often follows my turning, so that I find it difficult to look at her. Also she keeps disappearing, and I have to keep un-equipping and re-equipping her to make her reappear. I have tried re-logging and using a bed to transfer to another bed, but still I cannot interact with her. Link to post Share on other sites
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