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ps4 Server crash by rendering an special area

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Server crash by rendering an special area

Hello I have the following problem with my server which I have rented from Nitrado.

Whenever someone wants to render the area in which my base is located, the server crashes.

According to nitrado support, there is something in the area that cannot be rendered.

how can i solve this problem without resetting the whole world.

is it possible to only remove the tamed dinos, items on the floor and the structures there without destroying other players' structures?

is the map ragnarok and my base is located in the redwood area of the map approximately at the coordinates Lat = 40 / Lon = 80

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