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Can't play ark anymore need help

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Can't play ark anymore need help

Hello I recently changed internet provider now I can't play ark anymore and I can't figure out why. I can stream Netflix and other media, listen to music and still play some online games but not ark or day z, when I log in it starts off laggy then normalizes as things render then after a minute or two I disconnect and it says lost connection to host this had been going on since getting new provider. Spectrum 400mb download speed 20mb upload. If anyone can help with this I'd really appreciate it. Thx.

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