Leschtanuiel Posted November 20, 2019 Share Posted November 20, 2019 Gamecrash everytime since Thanksgiving Update Hey there... hope someone got an idea what to do ^^ Problem: everytime i got a crash after loading into the game. i tried Singleplayer and Server...both with the same failure. i attached a pic so u can see the the message ^^ Prob here...i have NO Device called H: ????? so far i have tried: - start from steam: error - start from .exe: error - checked local files: no failure found Hope someone can help me ^^ (and sry bout my bad english ^^ im from Germany) Link to comment Share on other sites More sharing options...
Volunteer Moderator invincibleqc Posted November 20, 2019 Volunteer Moderator Share Posted November 20, 2019 18 minutes ago, Leschtanuiel said: Gamecrash everytime since Thanksgiving Update Hey there... hope someone got an idea what to do ^^ Problem: everytime i got a crash after loading into the game. i tried Singleplayer and Server...both with the same failure. i attached a pic so u can see the the message ^^ Prob here...i have NO Device called H: ????? so far i have tried: - start from steam: error - start from .exe: error - checked local files: no failure found Hope someone can help me ^^ (and sry bout my bad english ^^ im from Germany) This error usually happens when you try to load a map you don't have installed on your PC. Right click on ARK → Properties → DLC and makes sure the map you are trying to play is checked. If it is already, uncheck it, and check it again to force a reinstall and see if that helps. Link to comment Share on other sites More sharing options...
Leschtanuiel Posted November 20, 2019 Author Share Posted November 20, 2019 8 minutes ago, invincibleqc said: This error usually happens when you try to load a map you don't have installed on your PC. Right click on ARK → Properties → DLC and makes sure the map you are trying to play is checked. If it is already, uncheck it, and check it again to force a reinstall and see if that helps. Gonna try this ^^ Link to comment Share on other sites More sharing options...
Leschtanuiel Posted November 20, 2019 Author Share Posted November 20, 2019 34 minutes ago, invincibleqc said: This error usually happens when you try to load a map you don't have installed on your PC. Right click on ARK → Properties → DLC and makes sure the map you are trying to play is checked. If it is already, uncheck it, and check it again to force a reinstall and see if that helps. Big THX...after reloading the dlc Maps no more errors ^^ Link to comment Share on other sites More sharing options...
Volunteer Moderator invincibleqc Posted November 20, 2019 Volunteer Moderator Share Posted November 20, 2019 3 minutes ago, Leschtanuiel said: Big THX...after reloading the dlc Maps no more errors ^^ Awesome! Happy surviving, and remember to watch your back. ? Link to comment Share on other sites More sharing options...
Archaole Posted November 20, 2019 Share Posted November 20, 2019 Yay now murder turkeys. They look innocent but they are not your friends Link to comment Share on other sites More sharing options...
laughingdead Posted November 21, 2019 Share Posted November 21, 2019 im getting this error on Island... ive verified game files like 4 times now, same 2 as usual are reinstalled. Link to comment Share on other sites More sharing options...
laughingdead Posted November 21, 2019 Share Posted November 21, 2019 Thanksgiving Crash? Hello, my game is crashing with an error for the thanksgiving content. I've validated the files 5 times now, and it just wont load. I used the "activeEvent=None" startup command and it worked for awhile, but the game keeps crashing before it can even load my island single player save. Does anyone know a fix? Will it help if i enter the SavedArksLocal folder, delete the current "theisland.ark" file, and rename the most recent saved "theisland.ark"? Link to comment Share on other sites More sharing options...
laughingdead Posted November 21, 2019 Share Posted November 21, 2019 Crash report attached 11.20-19.15.34.crashstack Link to comment Share on other sites More sharing options...
Sandman1886 Posted November 21, 2019 Share Posted November 21, 2019 Hello, I am also having the same problem as the others. However when I try the solution to right click into properties, I do not get anything that has DLC. (I double checked and have the latest Steam install. I believe I need to get the maps installed or some option checked as I am able to log into the Island with no issues. What options I do when going into properties are: General/Updates/Local Files/Language/Betas Nothing inside of those tabs mention anything remotely close to DLC. Please help.... Link to comment Share on other sites More sharing options...
Sandman1886 Posted November 21, 2019 Share Posted November 21, 2019 Looking around more on the web. I saw some guys with a tab up near the Betas that does say DLC.... How do I get said tab? Link to comment Share on other sites More sharing options...
Sandman1886 Posted November 21, 2019 Share Posted November 21, 2019 9 hours ago, invincibleqc said: Awesome! Happy surviving, and remember to watch your back. ? Trying to add quote for attention. Sorry was having site issues earlier and the quote button wouldnt work. Not sure if this site pings on quotes or not.... Feel free to delete if excessive. Link to comment Share on other sites More sharing options...
Volunteer Moderator invincibleqc Posted November 21, 2019 Volunteer Moderator Share Posted November 21, 2019 1 hour ago, laughingdead said: Crash report attached 11.20-19.15.34.crashstack 7.54 kB · 1 download That is an entirely different crash than what OP reported though. From what I know, world serialization crashes usually happens when your save is corrupted or a modded actor is outdated in the area your character was when you logged off. First of all, make a complete backup of your Saved directory so that you have an unmodified fallback point. Try to rename the following folder (or wherever you installed the game): C:\Program Files (x86)\Steam\steamapps\common\ARK\ShooterGame\Saved\SavedArksLocal To something else such as: C:\Program Files (x86)\Steam\steamapps\common\ARK\ShooterGame\Saved\SavedArksLocal.old Then try to load a fresh save and see if that works. If it does, then that probably means there is a corrupted actor at your base/where you logged off on your original save. Sometimes re-rendering that area can fix the issue, but you will have to force your game to spawn you somewhere else. Revert the renaming you made above to restore your original save, then rename the following file: C:\Program Files (x86)\Steam\steamapps\common\ARK\ShooterGame\Saved\LocalProfiles\PlayerLocalData.arkprofile Load your game and see if you are able to create a new character on your original save. If you can, ghost back to where your original character was and use the following command: Spoiler saveworld This will force a new save, and then you can restore your original character and see if you are able to join normally after that. 20 minutes ago, Sandman1886 said: Looking around more on the web. I saw some guys with a tab up near the Betas that does say DLC.... How do I get said tab? You must own at least one DLC to have that tab. Go on the steam store and purchase the ones you want and they should appears in that tab: https://store.steampowered.com/dlc/346110/ARK_Survival_Evolved/ And yes, you still need to "purchase" the free ones to own them. Link to comment Share on other sites More sharing options...
Sandman1886 Posted November 21, 2019 Share Posted November 21, 2019 2 minutes ago, invincibleqc said: You must own at least one DLC to have that tab. Go on the steam store and purchase the ones you want and they should appears in that tab: https://store.steampowered.com/dlc/346110/ARK_Survival_Evolved/ And yes, you still need to "purchase" the free ones to own them. Downloading now. You my man, are awesome. Appreciate the fast reply. Will let you know if this does not work! Link to comment Share on other sites More sharing options...
Sar Posted November 21, 2019 Share Posted November 21, 2019 Can you please do something on Ark OC-PVE-XBOXOFFICIAL-RAGNAROK927 ... it is still not work no one can get on since Turkey update, why ain't you saying nothing about fixing it, people are losing dinos because they can not get on..... Link to comment Share on other sites More sharing options...
Volunteer Moderator invincibleqc Posted November 21, 2019 Volunteer Moderator Share Posted November 21, 2019 7 minutes ago, Sar said: Can you please do something on Ark OC-PVE-XBOXOFFICIAL-RAGNAROK927 ... it is still not work no one can get on since Turkey update, why ain't you saying nothing about fixing it, people are losing dinos because they can not get on..... Please refrain from hijacking threads with unrelated content. Server issues must be reported by filling the following form: https://ark.gg/outage Once you do so, the server management team will investigate and get it fixed as soon as they possibly can. Please refer to the following post for updates: As mentioned in that thread, it is regularly updated with relevant info they might have to share regarding server issues so ignore the posting date. PS: I'm not working for Wildcard; I'm just voluntarily moderating these forums. Link to comment Share on other sites More sharing options...
Sar Posted November 21, 2019 Share Posted November 21, 2019 11 minutes ago, invincibleqc said: Please refrain from hijacking threads with unrelated content. Server issues must be reported by filling the following form: https://ark.gg/outage Once you do so, the server management team will investigate and get it fixed as soon as they possibly can. Please refer to the following post for updates: As mentioned in that thread, it is regularly updated with relevant info they might have to share regarding server issues so ignore the posting date. PS: I'm not working for Wildcard; I'm just voluntarily moderating these forums. ?????????? I have done everything to let them know and with no response so this is why I'm now on here because this is total bull Link to comment Share on other sites More sharing options...
VeeTea Posted November 21, 2019 Share Posted November 21, 2019 1 hour ago, Sar said: ?????????? I have done everything to let them know and with no response so this is why I'm now on here because this is total bull They have mentioned on their twitter that they are working on their OC servers. Here is WC's twitter: https://twitter.com/survivetheark Link to comment Share on other sites More sharing options...
extinguisher Posted November 27, 2019 Share Posted November 27, 2019 On 11/20/2019 at 6:03 PM, invincibleqc said: This error usually happens when you try to load a map you don't have installed on your PC. Right click on ARK → Properties → DLC and makes sure the map you are trying to play is checked. If it is already, uncheck it, and check it again to force a reinstall and see if that helps. I have the same issue, however I only receive it when I try to load my 'the island' server. SInce there is no DLC to uncheck (which I have done regardless) and after redownloading the whole game which I would assume is the same fix for the island, I am kinda stuck. Ended up starting on Ragnarock today, but feeling lonely without my old dino friends Attached is my error code and like OP said I also dont have the H drive. Link to comment Share on other sites More sharing options...
Volunteer Moderator invincibleqc Posted November 27, 2019 Volunteer Moderator Share Posted November 27, 2019 5 hours ago, extinguisher said: I have the same issue, however I only receive it when I try to load my 'the island' server. SInce there is no DLC to uncheck (which I have done regardless) and after redownloading the whole game which I would assume is the same fix for the island, I am kinda stuck. Ended up starting on Ragnarock today, but feeling lonely without my old dino friends The error you are getting is different than the error OP was getting. The DLC solution I gave was for the following error: Assertion failed: ARRAY_COUNT(CompareName)==ARRAY_COUNT(JumpURL) And the other was: Assertion failed: ActualIndex >= 0 While your is: Assertion failed: InPos <= Bytes.Num() This thread is confusing because multiple unrelated crashes were merged together. But yeah, seeing your crash is referring "InitializeActorsForPlay" I would suggest you try on a fresh save: 5 hours ago, extinguisher said: and like OP said I also dont have the H drive. That's normal. This is the stack trace that was generated at compile time so that path is pointing to where the error was threw in the source code of the game (on WC's machine that run the build job). Link to comment Share on other sites More sharing options...
Nirisaki Posted December 8, 2019 Share Posted December 8, 2019 Joining sever crashing So when i join a server it start crashing when it loading screen https://ibb.co/3F9kmfM here is a picture i try almost every things reinstall ark, steam vertifi game or even delete map Link to comment Share on other sites More sharing options...
Foxxy6647 Posted December 8, 2019 Share Posted December 8, 2019 Assertion Failed: ARRAY_COUNT(CompareName) == ARRAY_COUNT(JumpURL) Please help me, my Ark has started to do a die on me and I really need help to get this fixed. Assertion failed: ARRAY_COUNT(CompareName) == ARRAY_COUNT(JumpURL) [File:H:\Thanksgiving\Engine\Source\Runtime\Engine\Private\UnrealEngine.cpp] [Line: 9508] VERSION: 302.4 KERNELBASE.dll!UnknownFunction (0x00007ff81ccfa839) + 0 bytes [UnknownFile:0] ShooterGame.exe!FOutputDevice::Logf__VA() (0x00007ff6fc9738e8) + 159 bytes [h:\thanksgiving\engine\source\runtime\core\private\misc\outputdevice.cpp:145] ShooterGame.exe!FDebug::AssertFailed() (0x00007ff6fc973e85) + 178 bytes [h:\thanksgiving\engine\source\runtime\core\private\misc\outputdevice.cpp:220] ShooterGame.exe!MissingMapReport() (0x00007ff6fd45e155) + 0 bytes [h:\thanksgiving\engine\source\runtime\engine\private\unrealengine.cpp:9510] ShooterGame.exe!UEngine::LoadMap() (0x00007ff6fd45fd86) + 0 bytes [h:\thanksgiving\engine\source\runtime\engine\private\unrealengine.cpp:10031] ShooterGame.exe!UEngine::TickWorldTravel() (0x00007ff6fd45ccca) + 0 bytes [h:\thanksgiving\engine\source\runtime\engine\private\unrealengine.cpp:9292] ShooterGame.exe!UGameEngine::Tick() (0x00007ff6fd1970ac) + 0 bytes [h:\thanksgiving\engine\source\runtime\engine\private\gameengine.cpp:1143] ShooterGame.exe!FEngineLoop::Tick() (0x00007ff6fb8ea065) + 0 bytes [h:\thanksgiving\engine\source\runtime\launch\private\launchengineloop.cpp:2432] ShooterGame.exe!GuardedMain() (0x00007ff6fb8e449c) + 0 bytes [h:\thanksgiving\engine\source\runtime\launch\private\launch.cpp:140] ShooterGame.exe!GuardedMainWrapper() (0x00007ff6fb8eb5ca) + 5 bytes [h:\thanksgiving\engine\source\runtime\launch\private\windows\launchwindows.cpp:125] ShooterGame.exe!WinMain() (0x00007ff6fb8eb6f8) + 8 bytes [h:\thanksgiving\engine\source\runtime\launch\private\windows\launchwindows.cpp:209] ShooterGame.exe!__tmainCRTStartup() (0x00007ff6fe4adaf1) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618] KERNEL32.DLL!UnknownFunction (0x00007ff81d0a7bd4) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007ff81f04ced1) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007ff81f04ced1) + 0 bytes [UnknownFile:0] ] Link to comment Share on other sites More sharing options...
Nirisaki Posted December 8, 2019 Share Posted December 8, 2019 21 minutes ago, Nirisaki said: Joining sever crashing So when i join a server it start crashing when it loading screen https://ibb.co/3F9kmfM here is a picture i try almost every things reinstall ark, steam vertifi game or even delete map copy and paste link Link to comment Share on other sites More sharing options...
Volunteer Moderator invincibleqc Posted December 8, 2019 Volunteer Moderator Share Posted December 8, 2019 12 minutes ago, Foxxy6647 said: Assertion Failed: ARRAY_COUNT(CompareName) == ARRAY_COUNT(JumpURL) On 11/20/2019 at 12:03 PM, invincibleqc said: This error usually happens when you try to load a map you don't have installed on your PC. Right click on ARK → Properties → DLC and makes sure the map you are trying to play is checked. If it is already, uncheck it, and check it again to force a reinstall and see if that helps. Link to comment Share on other sites More sharing options...
Foxxy6647 Posted December 8, 2019 Share Posted December 8, 2019 15 hours ago, invincibleqc said: Thank you so much!!! Link to comment Share on other sites More sharing options...
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