glassman2u Posted November 19, 2019 Share Posted November 19, 2019 On 11/17/2019 at 5:51 PM, Luewen said: Exactly. So cant compare them for not having all clients updated at same time. Why should I care what platform/engine WC chooses? They chose the game and the platform. They advertised support for them. You're projecting that I care, and that I should care. It doesn't matter what engine they choose, they have failed to deliver. End of story. My point still stands. This is about them not adhering to proper business and development practices, which are platform agnostic. It's the time and resources they choose to devote their efforts towards. Some companies have it figured out. Companies that are related in the video game industry. I never mentioned engines. You did. The fact that different studios chose different engines is unrelated. Too bad for WC if they chose something they couldn't support, why should I have to deal with that? Link to comment Share on other sites More sharing options...
Luewen Posted November 20, 2019 Share Posted November 20, 2019 On 11/19/2019 at 10:31 PM, glassman2u said: Why should I care what platform/engine WC chooses? They chose the game and the platform. They advertised support for them. You're projecting that I care, and that I should care. It doesn't matter what engine they choose, they have failed to deliver. End of story. My point still stands. This is about them not adhering to proper business and development practices, which are platform agnostic. It's the time and resources they choose to devote their efforts towards. Some companies have it figured out. Companies that are related in the video game industry. I never mentioned engines. You did. The fact that different studios chose different engines is unrelated. Too bad for WC if they chose something they couldn't support, why should I have to deal with that? Yes and you compared 2 different companies with 2 different games. And engine used dictates heavily how the patching process of different clients goes. So by comparing them you talked about the engines used. Link to comment Share on other sites More sharing options...
whoareyou Posted November 21, 2019 Share Posted November 21, 2019 We have a patch after another two week wait. Seems like 2 weeks on, 2 weeks off is the pattern at the moment. Link to comment Share on other sites More sharing options...
solix414 Posted November 21, 2019 Share Posted November 21, 2019 @Luewen you don't seem to understand the issue. there are no certification checks that have to go through linux that windows does not also have. engines are irrelevant when talking about scheduling, unless the 2 versions run on different engines. the point that is being made by that comparison is that one company got their act together and the other didn't, so don't try to hijack the argument. Edit: and don't try the whole clientside thing as well. the clients both run through the same servers, therefore the have to be released at the same time. if they aren't, people lose everything due to auto decay Link to comment Share on other sites More sharing options...
Luewen Posted November 21, 2019 Share Posted November 21, 2019 18 hours ago, solix414 said: @Luewen you don't seem to understand the issue. there are no certification checks that have to go through linux that windows does not also have. engines are irrelevant when talking about scheduling, unless the 2 versions run on different engines. the point that is being made by that comparison is that one company got their act together and the other didn't, so don't try to hijack the argument. Edit: and don't try the whole clientside thing as well. the clients both run through the same servers, therefore the have to be released at the same time. if they aren't, people lose everything due to auto decay But you have no idea if the reason is scheduling or something else. And clients run through same servers but are still different programming wise on each os. Link to comment Share on other sites More sharing options...
solix414 Posted November 24, 2019 Share Posted November 24, 2019 On 11/22/2019 at 9:44 AM, Luewen said: But you have no idea if the reason is scheduling or something else. And clients run through same servers but are still different programming wise on each os. however, as both are dependent on the same servers, if one us updated without the other it breaks the game for the platform which isn't updated. therefore, it is required that both update at the same time unless wildcard wishes to piss off the entire linux/mac playerbase. ideally, there would be different servers for each and use the crossark system like is done for ps4 and xbone Link to comment Share on other sites More sharing options...
glassman2u Posted December 5, 2019 Share Posted December 5, 2019 On 11/21/2019 at 4:44 PM, Luewen said: But you have no idea if the reason is scheduling or something else. And clients run through same servers but are still different programming wise on each os. We don't care about the scheduling or whatever else. That's not our concern. I don't care what WC chooses to do with their business as much as I don't care about TFP and their "scheduling"; when they market one thing and don't deliver, we're calling them out on it. Case in point: Look at what happened with Rust Facepunch couldn't deliver and they cut ties. Other companies that can support multiple platforms, can and do so successfully. Others can't. That's not my problem. You can trot out this strawman engine argument all you want, but we're going to continue to call WC out when they pull these stunts. I would gladly reward WC with equal praise if this gets rectified, so don't think I'm bitter for the sake of being so. I'm hoping the "cutting-corners" trend will stop. Make quality software - even if it means making hard decisions. Link to comment Share on other sites More sharing options...
whoareyou Posted December 12, 2019 Share Posted December 12, 2019 Mac/Linux Patch 303 A new major version has rolled out. Historically, a major versions means that Mac/Linux users probably won't be able to play for a couple of weeks. As we know, complaining here is completely pointless. If you are affected by this, I suggest doing a ticket. At least Wildcard looks at tickets and am hopeful that if enough people submit one, Wildcard may decide to implement a better process for rolling out updates. https://support.survivetheark.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
thrasykles Posted December 12, 2019 Share Posted December 12, 2019 And yet again… Steam *updating* my mac client today. It actually downgraded to 300.0 and Mac (and probably Linux?) users are locked out of official servers again. If a company claims support for a platform AND the server version they use requires a matching client AND that client isn't available for the given platform, they could either – – not update the server until the clients for all supported platforms are ready, or – – admit that they dropped support the given platform and stop selling the game for that platform. Everything else is not just bad behaviour, but outright FRAUD. Good thing is I can now proceed in my Singleplayer game which was broken in 301.X because of a Cryopod bug they never managed to fix… Link to comment Share on other sites More sharing options...
whoareyou Posted December 12, 2019 Share Posted December 12, 2019 Yes the linux version got rolled back to 300 as well. Link to comment Share on other sites More sharing options...
Hodlin Posted December 12, 2019 Share Posted December 12, 2019 Linux Client Still on 300? Is the Linux client getting updated anymore? It doesn't seem to want to update past 300. This might be due to my end, please let me know... *Edit: Oh, I guess it's working as intended ? Ouch, guys. Thanks. Link to comment Share on other sites More sharing options...
DaronFox Posted December 12, 2019 Share Posted December 12, 2019 and again i cant play on my own server. great........................................... Link to comment Share on other sites More sharing options...
Raindog Posted December 13, 2019 Share Posted December 13, 2019 Linux Community Requesting Communication Short and sweet and then I can fall into the post graveyard. Am I supposed to reinstall and when? Ubuntu 18 Mainline Linux. Steam update gives me patch version 300.0. No solo, no official, no unofficial. Base game + explorers edition. Update: Last reinstall solo seems to be loading but I dont play solo. Link to comment Share on other sites More sharing options...
whoareyou Posted December 13, 2019 Share Posted December 13, 2019 Do a ticket so Wildcard gets the message. https://support.survivetheark.com/hc/en-us/requests/new The Linux and Mac clients have been continuously been broken over the past few months. Major updates usually precede the Linux client by about 2 weeks, so every major update means no ark for you for a couple of weeks. If you're on official servers then all your stuff will auto-decay unless you are in a decent tribe, in which case you'll probably get booted out for inactivity. If you just bought Ark expecting you could play it on Linux then a refund is your best option. Otherwise, sit tight and wait. Link to comment Share on other sites More sharing options...
Oreon Posted December 16, 2019 Share Posted December 16, 2019 I've send a ticket, still got no answer. Does anyone have any informations? Why even did they do a downgrade? Just to f*** up Mac / Linux Users? Link to comment Share on other sites More sharing options...
DaronFox Posted December 16, 2019 Share Posted December 16, 2019 48 minutes ago, Oreon said: I've send a ticket, still got no answer. Does anyone have any informations? Why even did they do a downgrade? Just to f*** up Mac / Linux Users? i sent 3 days ago and... no info yet Link to comment Share on other sites More sharing options...
thrasykles Posted December 16, 2019 Share Posted December 16, 2019 32 minutes ago, DaronFox said: i sent 3 days ago and... no info yet Same here. 1 hour ago, Oreon said: Why even did they do a downgrade? Just to f*** up Mac / Linux Users? My cryopods for instance were completely bugged under 301.x. Maybe they just couldn't handle the bugs in 301. Link to comment Share on other sites More sharing options...
acmee69 Posted December 17, 2019 Share Posted December 17, 2019 Replying to @ComplexMinded i ve ask steam to give me back my money of genesis extension, i m mac user and as always your team give no news, thx to take money from mac/linux users. you are a robber team... Link to comment Share on other sites More sharing options...
Oreon Posted December 17, 2019 Share Posted December 17, 2019 Quote ARK: Survival Evolved update is not currently available on Windows 10, OSX, and Linux platforms. We would suggest that you keep your eyes on our future community crunch here for an update on this matter. I'm not really sure, how this is helping ? It's not explaining the downgrade at all … Link to comment Share on other sites More sharing options...
DaronFox Posted December 17, 2019 Share Posted December 17, 2019 Quote Greetings,Thank you for contacting Studio Wildcard Customer Support. I am Wildcard GM Argos. We are sorry to hear that you are having an issue with the game.ARK: Survival Evolved update is not currently available on Windows 10, OSX, and Linux platforms. We would suggest that you keep your eyes on our future community crunch herefor an update on this matter.Should you have further questions or concerns in regards to different matter, please do not hesitate to contact us again. Thank you for your continued support of ARK: Survival Evolved. Have a wonderful day. Sincerely, Senior GM Argos Studio Wildcardhttp://www.studiowildcard.com Security Tip: Please do not give your password to anyone for any reason. Studio Wildcard will NEVER ask you for your password. Note: If your ticket status is pending (you have not responded to us) for over 5 days, it will automatically be set to solved. If this is not the case, feel free to respond to the ticket and it will open it back up. This process is automated and not done by the GM. Ark: Genesis Season Pass is now available. Find out more about Genesis via http://playark.com/genesis/ ... i answered: Quote eh its going to be a week since i cant play on any server... and it happens on every update - you update servers and windows client and im waiting weeks to play on linux.. cant you just update all platform at once? Link to comment Share on other sites More sharing options...
glassman2u Posted December 17, 2019 Share Posted December 17, 2019 Quote There was another update and the game is on build 304.1. This might be the reason why you are unable to play again. You would need to wait again for an update. Alternatively, you can run the game on Windows 10 OS. That was the last response to my ticket of why Linux/Mac got rolled back to 300. Link to comment Share on other sites More sharing options...
havokk Posted December 18, 2019 Share Posted December 18, 2019 Linux updates??? Did wild card give up on supporting linux? I just reinstalled the game from a 6 month break, running Manjaro. looks like the client has not updated since v300. :( Link to comment Share on other sites More sharing options...
DaronFox Posted December 18, 2019 Share Posted December 18, 2019 Quote GM ArgosYesterday at 19:20 Sadly, we do not know when the developer will release an update for other operating system. Again, we apologize for any inconvenience this may have caused you. Sincerely, Senior GM Argos Studio Wildcardhttp://www.studiowildcard.com Security Tip: Please do not give your password to anyone for any reason. Studio Wildcard will NEVER ask you for your password. Note: If your ticket status is pending (you have not responded to us) for over 5 days, it will automatically be set to solved. If this is not the case, feel free to respond to the ticket and it will open it back up. This process is automated and not done by the GM. Ark: Genesis Season Pass is now available. Find out more about Genesis via http://playark.com/genesis/ this sucks. i answered: Quote hey, but on steam is information that linux is supported.. so i expect i can play ... but i cant play on ANY server. im not alone https://survivetheark.com/index.php?/forums/topic/481794-linux-mac-patch-issues/&page=4&tab=comment <- check. there are more people, and we have problem every time when you upgrade servers and windows client then mac and linux users cant play on ANY server. if you cant just wait with the upgrading till all game clients are ready to just simple give possibility to play to ALL players maybe consider give money back to linux and mac users? guys. please send them message too to show that problem is serious https://support.survivetheark.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
glassman2u Posted December 18, 2019 Share Posted December 18, 2019 I responded with: "Unfortunately, running another operating system is not viable at this time. Will there be an update to Linux/Mac in the foreseeable future? Is the Linux/Mac client still being supported? I understand it may not be a priority, but if it's marketed and sold as such, it should be regularly in sync with the rest of the clients." Link to comment Share on other sites More sharing options...
NSW Posted December 19, 2019 Share Posted December 19, 2019 It's hard to believe this still isn't fixed and the company that has taken our money won't properly address the problem. Also unbelievable that it continues to happen on a regular basis. I've submitted a ticket myself, though i don't expect much to come of it. Link to comment Share on other sites More sharing options...
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