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nitrado Can't find nitrado server

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Can't find nitrado server

So today my nitrado server froze with only 3 people online, we logged out but could not connect again as it said could not retrieve address.

So I restarted ark and restarted the nitrado server and now it doesnt show in the session list.

I've spoke to nitrado and they said everything is fine with the server so it's at your end.

Any suggestions or anyone else experiencing this problem? It's been off for nearly 2 hours now.

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