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Developers dnt help as much as they can

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Developers dnt help as much as they can

so one of my friends who had problem with his ark and wanted more fps t ostream it sent a message to support saying that he wanted to stream ark and they gave him a file that literally made his game run like minecraft and when i told them about this they say they cant help. are a couple of  streamers more important than ark community? 

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They’ve flat out ignored me. I got Ark on the Switch and I’m struggling with a bug in the system. If asked for help through email, I was ignored, sent a bug report here, and they still haven’t helped. I’m so close to getting a refund but the game was a gift and I’m holding out in hopes they finally release an update to fix everything. 

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