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doehrli

Support here is useless

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Support here is useless

Tired of wild cards non support of anything.  Always submit tickets with issues like people blocking off accesses to caves or pathways or any other violation of the so called code of conduct that they post here.  Yet nothing is ever done on wild cards side.  They just ignore it, send this reply after a short period, and close the ticket while doing norhing.  Great player support wild card...

Screenshot_20190903-171606_Yahoo Mail.jpg

Edited by doehrli

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It would have been helpful if CaptMorgan included some little blurb about how they are looking into it, or that they take these kinds of violations seriously etc. To me, the common player, this response sounds like the concern is being dismissed and discarded.

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4 hours ago, Cowgirl said:

I have heard (but I cannot confirm this) that you want to post on your ticket every couple days to keep it active, even if it is just saying things like "still happening" or something.

Thats why we need to wait 3-4 week for an answer. Dont spam the tickets!!!

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1 hour ago, devid20 said:

Thats why we need to wait 3-4 week for an answer. Dont spam the tickets!!!

That's not spamming the ticket. The ticket auto closes after 5 days so if you don't keep it open before receiving a response it goes in the trash bin. 

Opening a new ticket about the same incident is spamming the tickets.

Edited by yekrucifixion187
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