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Create New Character

Hello all,

I play on xbox and I have been having an ongoing issue on my private server. My players and I are constantly forced to create a new  character. I've done a restore backup, switching the hardware, emailing/ calling Nitrado, going to forums, and emailing Wildcard. None of those solutions have helped. Does anyone know if this issue will be fixed or if there is anything that I can do? I am about at my limit. This issue has lasted a month and I can't seem to fix it on my own. Essentially Im looking for any news regarding this issue.

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No. I am a co-owner for the server. I am the one that messes with the settings and hardcore mode is not active on any of the maps. I just want to know what is going on and if the issue is known to the devs of Wildcard. There hasn't been any notices from them regarding this issue and that has me very worried about my server. 

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