KitsuneHugs 0 Posted August 15, 2019 Share Posted August 15, 2019 I brought the Ark Genesis Season pass on Xbox one Hello people, i have brought the season pass for genesis on Xbox one and I didn’t receive my HLNA cosmetic item what the season pass says it contains. 1 Link to post Share on other sites
SaltyMonkey 783 Posted August 15, 2019 Share Posted August 15, 2019 4 hours ago, KitsuneHugs said: I brought the Ark Genesis Season pass on Xbox one Hello people, i have brought the season pass for genesis on Xbox one and I didn’t receive my HLNA cosmetic item what the season pass says it contains. Did you buy the regular season pass in error? Link to post Share on other sites
DamanWeylin 28 Posted August 15, 2019 Share Posted August 15, 2019 If you purchased from a PC you may have gotten the desktop version which is not compatible with the playanywhere/Xbox version. By extension the Xbox version is also not play anywhere compat, so you won't get your skin on the PC. Link to post Share on other sites
Jp51mpson 0 Posted February 19, 2020 Share Posted February 19, 2020 I have the same problem I bought it on Xbox and re logged like 100 hundred times but still haven’t got it Link to post Share on other sites
anubis3691 167 Posted February 20, 2020 Share Posted February 20, 2020 Same issue here...died, relogged, transfered, nothing. RIP Link to post Share on other sites
SenilePython808 4 Posted February 20, 2020 Share Posted February 20, 2020 Same! I bought it from the Xbox game store on Xbox One S and I tried everything from restarting to re-downloading the game itself! I’m scared because I want the corrupted avatar skin but I heard it ends when Genesis release on the 25th I don’t wanna miss out. Good luck to you!! Link to post Share on other sites
Butterflyrant 0 Posted February 20, 2020 Share Posted February 20, 2020 Same here. Not sure how to fix it. Link to post Share on other sites
phire23 0 Posted February 20, 2020 Share Posted February 20, 2020 Same. I bought my season pass through the Xbox app on my phone. When I logged into the game on my Xbox it says I own the season pass but there's no H.L.N.A. when I log into Ark. Sad faces were had. Link to post Share on other sites
Kb85 1 Posted February 21, 2020 Share Posted February 21, 2020 (edited) Same, I bought Genesis season pass Tuesday on Xbox store but not showing anything to download either and no HLN-A no matter how many times I respawn. Just says I own this item in the store now... Edited February 21, 2020 by Kb85 Link to post Share on other sites
Kyd 52 Posted February 22, 2020 Share Posted February 22, 2020 On 2/20/2020 at 7:34 PM, Kb85 said: Same, I bought Genesis season pass Tuesday on Xbox store but not showing anything to download either and no HLN-A no matter how many times I respawn. Just says I own this item in the store now... same. any official response? Link to post Share on other sites
Sunshinemariah 0 Posted February 22, 2020 Share Posted February 22, 2020 I bought it through Microsoft xbox store and didnt get it either. Link to post Share on other sites
BigDoubleG3 0 Posted February 23, 2020 Share Posted February 23, 2020 Same. It’s ridiculous. I bought it back in October when it released and it was all good then I bought an Xbox one X and I cannot download it whatsoever it just says I own it. It’s very frustrating Link to post Share on other sites
Kay360 0 Posted February 23, 2020 Share Posted February 23, 2020 I just got the Season Pass today also. same problem I can't get HNLA to work on Xbox Link to post Share on other sites
QueenAtomic93 0 Posted February 25, 2020 Share Posted February 25, 2020 I having the same issue I got the season pass a couple days ago and I can’t get the little robot thingy to spawn even after I’ve killed myself Link to post Share on other sites
Snarkywriter 2 Posted February 26, 2020 Share Posted February 26, 2020 Hi All, Same for me. My wife and I bought the Season Pass on the Xbox on Monday (2/24), and have downloaded all of the Genesis updates, and downloaded the Part 1 install as well, but HLNA still does not show up in our inventories when we log into our existing local co-op Island world. Link to post Share on other sites
PertySlick 94 Posted February 26, 2020 Share Posted February 26, 2020 (edited) The Genesis DLC and Season Pass are not listed as "Play Anywhere". I wonder if Wildcard forgot to toggle or set this when they deployed it to the store. If that is the case, they need to correct this. It has been mentioned in the forums for months. I am amazed disappointed Wildcard hasn't addressed this. Edited February 26, 2020 by PertySlick Link to post Share on other sites
Brennin4life 0 Posted February 26, 2020 Share Posted February 26, 2020 I brought Genesis on the Playstation and got HLNA and downloaded Genesis yesterday but it still saying I have to purchase Genesis to be able to play Link to post Share on other sites
Azpsk 28 Posted February 26, 2020 Share Posted February 26, 2020 the devs don't care, move on. Link to post Share on other sites
KrackenOne 27 Posted February 26, 2020 Share Posted February 26, 2020 I bought it as well. I have the HLNA thingy, but none of the skins work an dall my tickets have been "sorry man, that sucks, marking this as solved". I cannot even login in right now. I've been asking how to get a refund for the season pass...to no avail. Link to post Share on other sites
Snarkywriter 2 Posted February 27, 2020 Share Posted February 27, 2020 Hi All, Good news! There was a third download when I went back to the Xbox store page for the Genesis Season Pass (which I had already installed, but it asked to install again). After doing so, HLNA appeared as expected. Now if only the shadow glitch would go away... Link to post Share on other sites
Holmes108 0 Posted February 27, 2020 Share Posted February 27, 2020 (edited) On 2/26/2020 at 11:25 AM, PertySlick said: The Genesis DLC and Season Pass are not listed as "Play Anywhere". I wonder if Wildcard forgot to toggle or set this when they deployed it to the store. If that is the case, they need to correct this. It has been mentioned in the forums for months. I am amazed disappointed Wildcard hasn't addressed this. Yep, I posted this in another thread, and would generally not cross post, but this is too important : Every other piece of DLC has been play anywhere. According to MS's own Play Anywhere policy, all DLC including season passes for play anywhere games will be play anywhere as well. They need to fix this. See the FAQ at the bottom of the page: https://www.xbox.com/en-US/games/xbox-play-anywhere Edit: FINALLY officially fixed. Store entry shows the Play Anywhere tag now. Edited February 28, 2020 by Holmes108 Link to post Share on other sites
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now