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ppb

Back to start after update. All saved game content lost

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Back to start after update. All saved game content lost

Both my kids where looking forward to playing Ark again after our holiday. An update was available which they applied.

After starting the game they saw they lost all their saved levels/content and where back to level 1.

You can imagine what this means for teenage boys!

I saw we are not the only ones having this problem after the update.

Please fix this asap!

Edited by ppb

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I'm having the same issue as you, and this is the second time. The first time was just after Valguero launched. I would play for a few hours, quit and it would either hang up on the loading screen 'saving' or would quit normally. I would go to play again, and the save data was gone. Eventually it reappeared. The data appeared to be saved to the cloud and the game was just having a hard time connecting to it.

WC is great at 'fixing' things. Might just have to be patient and hope it reappears.

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