Rio4201 Posted July 4, 2019 Share Posted July 4, 2019 Duping / Server Attacks - NA Official PVE Ragnarok 81 We have someone duping on our server and crashing our server multiple times a day, I know for a fact, that the community on 81 has sent in multiple tickets to support, reported the server outages using the google doc, yet it's still happening with no end in sight. 81 is our home, its where most of us play exclusively, and NOTHING has been done about it. 3 friggin days in a row, we've had instability, crashing, dupers, and haven't even been able to enjoy the event. I'm pissed, so are the 30 or so regulars that are suffering the same inadequate response times and inaction by the GM/support team. I'm amazed you guys can even stay in business at this point. Fix this, ban the crap outta the people responsible and for the love of all that is HOLY, find an outsourced customer service team that's worth their salt. Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted July 4, 2019 Volunteer Moderator Share Posted July 4, 2019 Report all instances of DDoS, duping, meshing or other exploits, with your evidence, to support via ticket at: https://support.survivetheark.com Nobody on the forums can help you with this issue. Link to comment Share on other sites More sharing options...
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