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problems signing into pc

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problems signing into pc

I bought Ark on steam. I  try to log in, get servers screen.... I pick server, and it starts to render in with music and all. I get the music like you always get when you have enter your server....then  nothing. it puts me back at the server choice screen. It doesn't matter what server i choose same thing. I ve not created any characters yet. Does the same thing when i try single player mode. this is my first time playiing on pc. Any suggestions?

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