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962 still locked for transfer

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962 still locked for transfer

Hey Fellow Arkers,

The server I play on has been locked out for transfer since the beginning of time it feels.  I've decided to open a forum post about it.  The servers population is dwindling, and we've begun to lose our faith in the Devs.  We've contacted the server hosts, and it's gotten us nowhere.  Now, I leave it in your hands fellow ark survivors.  I need your help to keep this post alive and on top.  HOPEFULLY, this will help open the Dev's eyes to the horrific tragedy that has befallen my server.  If you'd like to help support this movement, simply follow the post, leave a comment.  Anything is worth a shot.  

Thanks,

Heart Broken Supporter

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Posted (edited)

Xbox Crossplay Transferring Issues

My tribe is playing on Xbox Official Crossplay PvP Extinction 962. We want to transfer to Rag or Center but when any of us try it doesn’t bring out character, it wants us to create a new one. 

 

If we log back into 962 our character has to be redownloaded from the cloud. 

Other tribes state that they can transfer. Anyone have any ideas or is something closed that we aren’t able to leave Extinction.

 

@Jatheish @Cedric @StudioWildcard @Jeremy Stieglitz

Edited by Rene
Added Names.

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On 9/9/2019 at 12:24 AM, lilpanda said:

I had a look at this and transfers should hopefully be re-enabled now. Can you let me know if they still are not working properly?

Tried transferring to 4 different servers and still not working. Tried to transfer to an Abberation, Valguero, Island and Scorched server, it still only gives us the option to create a new survivor and not download a server.

@lilpanda

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13 hours ago, lilpanda said:

We just redeployed official servers. Can you let me know if its working now?

Can still confirm that nobody is able to transfer. @lilpanda @StudioWildcard

The server needs to be added to the maintenance list. At one point in time the server worked fine, there are a few managarmr and snow owls on other maps. Whatever happened 4 months ago broke the settings.

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On 10/2/2019 at 10:56 PM, lilpanda said:

We just redeployed official servers. Can you let me know if its working now?

I've gone 19 days without a bump. Server is still broke and doesn't allow any transfers or any type to or from this server. Now with the Fear Evolved 3 Event not only is this server STILL broke, but there are no Fear Evolved Themed dinos... @lilpanda LilPanda you have responded to this server twice and we all see how active you are on the forums and twitter. An Outage report has been submitted yet there has been no progress Since May that we know of...That is 5 (five) months that this server has been broke with Zero time dedicated to actually trying to figure out what the problem is. How hard is it to just put our server on the maintenance list so it can be fixed properly instead of constantly having to harass you to actually do something.

Here is the error code we all get when trying to transfer:

Downloading transferred character Failed. 007 -

Failed while downloading transferred character with

code: 200 and Msg: RefCode:1-0

 

@lilpanda @Cedric @StudioWildcard @Jeremy Stieglitz

Edited by Rene
Added Error Code

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21 hours ago, lilpanda said:

I will have a look at this tomorrow and see if I can figure out why the issue is persisting. There will likely be some downtime on the server.

Thank you for a quick response back. We look forward to having the server fixed and any downtime it will take to fix the issue. @lilpanda

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I've taken this server offline now for maintenance. Maintenance is expected to be ~30 minutes. I will reply here once it is back online as you will no longer have it in your favorites

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