Lost Character and Tames

[Macallan 5]

2 minutes ago, Dasham86 said:

Everyone needs to check their servers again.  My main toon is back.  After it had been deleted.  They didn't do a roll back.  They did a roll foreward.

nice!!! Thx god. My server still didnt foreward. Ill keep refreshing to see.

[arkark 128]

1 minute ago, Dasham86 said:

Repeating.  Check your servers for your toons again.

my server (464) not rolled yet...

[Addict 13]

Still nothing.

[Dasham86 16]

Island 49 has rolled to where my toon is back.  Went from the 4 day roll back that they did and scrweed everything up to a 1.5 hour rollback from initial announcement of patch.

[Macallan 5]

nothing on NA-OfflineRaidProtection-TheIsland-CrossArk6 too. Still waiting

[Quilleute 86]

2 hours ago, Macallan said:

@Jen Please tell us that ur gonna restore the char with imprints and engrams. We got A LOT of imprinted dinos and all ascension on island and tek engrams.

Not gonna happen unfortunately 

[hud 59]

Well I can't check until Monday, only good thing is my tribemate is still on server and he can play so our Dinos will stay alive.

[MrElkins77 0]

Today is April 4th Ark servers went down im solo have alot time dinos etc. I put in a ticket. They better fix ot where i get it all back. They messed up and have broken game they will not admitt. How is other people are playing but i cant? Transferred from Extinction to Ragnarok. 5 min kater entire Ark servers all went down. Duevto update about storage boxes. Im furious. Been here since day 1. Stood up for ark but this is unacceptable on wildcard professionalism.

[JCFlash 0]

Status says deploying on the top of the server list. 

 

How about a status saying we all get our characters back! 

[JSacra 65]

5 minutes ago, Quilleute said:

Not gonna happen unfortunately 

It did.

 

I just logged back in and character was there. I have checked all 4 servers that I visited today, multiple times. Every one had the create character screen. After reading what was posted above, I decided to check again. It was there

 

My character is back

 

[Dasham86 16]

It looks like they are SLOWLY fixing the servers and toons.  Continue to check to make sure your characters are there.

[JCFlash 0]

1 minute ago, JSacra said:

It did.

 

I just logged back in and character was there. I have checked all 4 servers that I visited today, multiple times. Every one had the create character screen. After reading what was posted above, I decided to check again. It was there

 

My character is back

 

Did you do anything special? Still isn't working for me.

[Dasham86 16]

Just now, JCFlash said:

Did you do anything special? Still isn't working for me.

Did nothing special.  Just attempted to log back in and my character was there.

[JSacra 65]

Just now, JCFlash said:

Did you do anything special? Still isn't working for me.

No. I just logged in. There are 4 servers I visited today with my main. I have checked every one multiple times. I just checked the last one I was on and it was there. It was not an hour ago.

[arkark 128]

 

1 minute ago, Dasham86 said:

Did nothing special.  Just attempted to log back in and my character was there.

Do you know if the server was taken down and reseted for a full updated backup? Or are they manually restoring .arkprofile files.

[Dasham86 16]

2 minutes ago, arkark said:

 

Do you know if the server was taken down and reseted for a full updated backup? Or are they manually restoring .arkprofile files.

Server was NOT taken down.  Wife's account has been logged in since she left for school.  When my toon was gone.  I decided to try to log back in after someone posted something about their eggs being back there. 

 

[JSacra 65]

8 minutes ago, arkark said:

 

Do you know if the server was taken down and reseted for a full updated backup? Or are they manually restoring .arkprofile files.

 

I would love to know if that was the case. I was going under the assumption servers were taken down and restored to a different backup. If they are going to every server and restoring profiles one at a time, that would be a super kudos to them.

[CowBoyKillers 7]

@Dasham86  you got lucky then still have 3 characters in limbo so i'll be waiting till I get a reply 

[Dasham86 16]

Just now, JSacra said:

 

I would love to know if that was the case. I was going under the assumption servers were taken down and restored to a different backup. If they are going to every server and restoring profiles one at a time, that would be a super kudos to them.

Servers are not being taken down.

[JSacra 65]

1 minute ago, Dasham86 said:

Servers are not being taken down.

Well I created a support ticket within moments of the rollback, letting them know my character was gone. Perhaps they are going through tickets and restoring them one at a time. That would be super cool of them.

[AKASHI 0]

I just transfer to another server and I lose my inventory, nice one Wilcard

 

[Addict 13]

8 minutes ago, Dasham86 said:

Servers are not being taken down.

Is your support ticket closed ? After you got your char back ? I am still waiting.

[Dasham86 16]

Just now, Addict said:

Is your support ticket closed ? After you got your char back ? I am still waiting.

No.  My ticket is still open

[Addict 13]

I see thanks

 

[arkark 128]

Chris just replied to me on reddit. I asked if they are bringing all the servers with old backups to a more recent one, he said yes.