8yr0N Posted April 6, 2019 Share Posted April 6, 2019 I did submit my ticket but now my ticket status said it has been solve but is not what should I do, I haven't resive any information from any one from wildcard Link to comment Share on other sites More sharing options...
Myshizgotdeletedwhoop Posted April 6, 2019 Share Posted April 6, 2019 Same thing has happened to me too I've sent 5 tickets in and not a single reply yet no explanation or attempt to put things right Link to comment Share on other sites More sharing options...
shadowkyuubi Posted April 6, 2019 Share Posted April 6, 2019 I'm thinking the ticket submitting thing is to put you on a list and then they go from whoever submitted first down on that list to restore characters Link to comment Share on other sites More sharing options...
jansenv Posted April 6, 2019 Share Posted April 6, 2019 Make sure you submit your ticket as Gameplay and not Account or Server, or it wont work Link to comment Share on other sites More sharing options...
justophaha Posted April 6, 2019 Share Posted April 6, 2019 can i find back my character and items? Link to comment Share on other sites More sharing options...
Konaha Posted April 6, 2019 Share Posted April 6, 2019 13 hours ago, Kevinelkins1127 said: How long did it take for them to get to you? Im solo lost my character. I put tickets in and it says resolved they never contacted me or anything. My friend screen shot me with cords. Thankful im standing up in my base asleep. My door was open so thankful he got in. All of my dinos are next to me in small base. Hopefully they can wake my character up with smelly salt? Lol seriously im lost for words. I have evidence of picture and information hope GM sees my case ticket..... Uhhh looks to be a little over 24 hours. People need to remember that SO many people sent in tickets. My tribemate has not recieved an email yet. Also for the resolved. Please look at one of my posts that explains why Link to comment Share on other sites More sharing options...
Scorpius Posted April 6, 2019 Share Posted April 6, 2019 Has anyone had their character restored yet? Link to comment Share on other sites More sharing options...
QueenBea Posted April 6, 2019 Share Posted April 6, 2019 Lose character to rollback. Second day of 2 times, still no response to ticket. Created a new char on a new server to take advantage of 2x exp, get to lvl 60-ish, New server goes offline for 6+ hours and counting. FML, FWC Link to comment Share on other sites More sharing options...
Zatno Posted April 6, 2019 Share Posted April 6, 2019 Has anyone had their character restored yet or is there no hope... Link to comment Share on other sites More sharing options...
Ameh Posted April 6, 2019 Share Posted April 6, 2019 It was just me and my husband in our tribe, both of us lost our characters. We have Dino’s starving to death, the timers on our bases are going. Soon they will be demolishable. This seriously sucks. We’ve worked so hard to get where we are. We have Valentine’s Day Theris, beautiful pink snow owls, Awesome strong pink/blue pink/green Argys and so many Wyverns we’ve been raising. As well as many boss Rex’s, Pink wolves, Ravagers 2 Phoenix and 5 Juvinile Gigas That are Pink/Blue over level 300. Weve worked really really hard, and I can’t stand the thought of losing everything. This is what we do together, it’s how we spend our time. He just had surgery, he’s disabled. He isn’t able to do much and this was our thing. Without this we are horribly depressed. Starting over really isn’t an option at this point. We were way too far for that. Please, please do something. Soon. Thank you. Link to comment Share on other sites More sharing options...
JulienTitanium Posted April 6, 2019 Share Posted April 6, 2019 Don't worrie you aren't the only one. Ii will lose 400 dinos with their stupid update In 2 days i lose all by auto-decay Link to comment Share on other sites More sharing options...
Weiss Posted April 6, 2019 Share Posted April 6, 2019 You need to properly report it and hope for the best - klick on that huge orange banner on top of the page Link to comment Share on other sites More sharing options...
Ameh Posted April 6, 2019 Share Posted April 6, 2019 I’ve done that. Over 2 days ago when it first happened. Still no response. So I’m hoping posting here too might help. Link to comment Share on other sites More sharing options...
Ameh Posted April 6, 2019 Share Posted April 6, 2019 6 minutes ago, JulienTitanium said: Don't worrie you aren't the only one. Ii will lose 400 dinos with their stupid update In 2 days i lose all by auto-decay This really sucks for all of us that it’s happened too. We’ve worked hard on this game, even through all the glitches and other issues. Yet these things keep happening to us. I want to cry. Link to comment Share on other sites More sharing options...
Jabo1988 Posted April 7, 2019 Share Posted April 7, 2019 2 in a half days no help on my ticket i have over 2000 hours in the game and of course thinking it would take me getting wiped to quit but not the devs them self.... I have lots many babiea as it is and this weekend could of fixed that... They dont care..... Ur trash ark thats why ark is dieing Link to comment Share on other sites More sharing options...
Quilleute Posted April 7, 2019 Share Posted April 7, 2019 This is going to become a even bigger mess , when Dino’s and bases start to decay .... 2 days gone already, only 5 days left to fix ... TBH , doesn’t look good ? Link to comment Share on other sites More sharing options...
Zatno Posted April 7, 2019 Share Posted April 7, 2019 2 minutes ago, Quilleute said: This is going to become a even bigger mess , when Dino’s and bases start to decay .... 2 days gone already, only 5 days left to fix ... TBH , doesn’t look good ? doesn’t look good at all...Has anyone had their character restored yet....? Link to comment Share on other sites More sharing options...
kelive Posted April 7, 2019 Share Posted April 7, 2019 My thoughts on this will probably be applied the next time... but why didnt they stop all servers, fix the over roll back by reverting all servers to the same save time (which would of saved the majority of chars). Instead they left the servers running, allowed people to transfer from the servers that were the right save to the wrong saved servers then they rolled the wrong ones forward and deleted more chars. Right then and there they should of said sorry we screwed up we need to roll back everything again. Days later now, thousands of chars gone, wc asking people to do the impossible to get them back along with imprints and time is ticking down on babies, tames and bases. So we are where we are, step one turn down food consumption to 0, turn all servers decay timers to 0, turn on offline raid protection if you can, stop the bleeding wc. I wouldnt mind if they just said this weekend is free we will roll back to prepatch come monday go act crazy. But this, this aint gonna fly. Link to comment Share on other sites More sharing options...
Quilleute Posted April 7, 2019 Share Posted April 7, 2019 I learned along time ago, that we shouldn’t move our char between servers constantly, after loose main char due to server rollback , back in that time , took to wildcard 2 weeks to replace my char ( fortunately I play with my husband, so only lost imprint and engrams ) , in this caos, the time to answer all those tickets will take them substantially way longer time ( even with enlarged team ). Link to comment Share on other sites More sharing options...
QueenBea Posted April 7, 2019 Share Posted April 7, 2019 3 minutes ago, Quilleute said: I learned along time ago, that we shouldn’t move our char between servers constantly, after loose main char due to server rollback , back in that time , took to wildcard 2 weeks to replace my char ( fortunately I play with my husband, so only lost imprint and engrams ) , in this caos, the time to answer all those tickets will take them substantially way longer time ( even with enlarged team ). As people have repeatedly said, transferring servers was not the common denominator. People who hadn't logged into ark in days lost their characters.... Link to comment Share on other sites More sharing options...
Quilleute Posted April 7, 2019 Share Posted April 7, 2019 5 minutes ago, kelive said: My thoughts on this will probably be applied the next time... but why didnt they stop all servers, fix the over roll back by reverting all servers to the same save time (which would of saved the majority of chars). Instead they left the servers running, allowed people to transfer from the servers that were the right save to the wrong saved servers then they rolled the wrong ones forward and deleted more chars. Right then and there they should of said sorry we screwed up we need to roll back everything again. Days later now, thousands of chars gone, wc asking people to do the impossible to get them back along with imprints and time is ticking down on babies, tames and bases. So we are where we are, step one turn down food consumption to 0, turn all servers decay timers to 0, turn on offline raid protection if you can, stop the bleeding wc. I wouldnt mind if they just said this weekend is free we will roll back to prepatch come monday go act crazy. But this, this aint gonna fly. People should really prepare themselves, to loose all. It’s hard, I know ... The only thing we ( players that escaped extermination) can do is help the others that lost everything. And to the ones ,that find the courage to start fresh, I warn : DON’T travel between servers , unless you REALLY have to . Travel occasionally, will be fine , but constantly, is offering the char to Ark Gods Link to comment Share on other sites More sharing options...
mattyou1985bba Posted April 7, 2019 Share Posted April 7, 2019 5 minutes ago, QueenBea said: As people have repeatedly said, transferring servers was not the common denominator. People who hadn't logged into ark in days lost their characters.... my toon had not moved in 4 days i log to feed dinos an such an i get all this bull poop an ya still no reply nerley 3 days now Link to comment Share on other sites More sharing options...
Quilleute Posted April 7, 2019 Share Posted April 7, 2019 4 minutes ago, QueenBea said: As people have repeatedly said, transferring servers was not the common denominator. People who hadn't logged into ark in days lost their characters.... The only way , a char get’s wiped , it’s cause , when it rollback at a specific point , that char WASN’T on that server. Period. I saw people, say that the char didn’t moved in 3/4 days ... I’m sure these guys are correct , but unfortunately, the server went to a specific point and restarted on a server save that those char’s simply aren’t there. Ex . 3/4 days ago I went to other server do a trade , made it , returned and logged off. Now the server , with all this mess , rolled back to a specific Server Save where supposedly I was still on the other server. Done ... lost char ... and hadn’t moved him since 3/4 days ago. The char now is nowhere to be seen , even on the other server where I was , cause that one rolled back to a Server Save , that I had already left . ———————————————————————— There where some players, small portion , that when logged , the server didn’t recognized the char and “linked” him to their tribe. On those a simple log on/logged off or transfer to another server and comeback would fix it ... I know , cause it happened to several players on my server. Most of those recovered Dino’s and tribes ... some didn’t, cause they didn’t heard our advices and made a new char ( that immediately overwritten the previous char ) in that case , nothing can be done without WC support. Don’t get me wrong , I’m not blaiming players here , the only fault of this mess is Wildcard. But many chars where lost , cause people start panicking and overwrote their own chars . Link to comment Share on other sites More sharing options...
mattyou1985bba Posted April 7, 2019 Share Posted April 7, 2019 min was kiled by roal back my server had like 9488 days befor patch an after it was 9100 an @ that point i bleave i was on abberation so ya mine is lost like so meney others... a bit of down time for alllservers for 4 days till thay figerd out what was rong an all could of been fixed ezy ide not mind but to loos all and other cluser players ...ark was on deaths door befor this now i fear it might be the end i did just try to do the transfer to another server and comeback would fix it ....well that did not work for me Link to comment Share on other sites More sharing options...
kelive Posted April 7, 2019 Share Posted April 7, 2019 Our server rolled back 4 days, but yeah I dont know the inner workings of how chars are saved, I do know how they can be lost though. Moving from one server to another then having them roll back to different points means the char got there in the future so they never got there. If there is another bug thats losing chars they should still of offlined all servers and got them on the right saves then worked on the problem. We could of spent the weekend with offline servers been free from the grind knowing our stuff wouldnt be getting raided then returned to it in a few days when all was fixed. People will quit over this, people are pissed over this, less people would of quit and been pissed about a free weekend especially if they made the event longer to make up for it. I have my chars, I am feeding my tames everything is fine but I still say roll us all back, dont screw over some many people. 80% of my server is el-gone-o. Give a message that this is all gonna be undone come the week and let people go wild raiding one another, less people will be mad, and all those that cant save their stuff will feel soooo much better. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.