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DelvinRift

Servers down , multiple outages filled , and ... NO SOLUTION !

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For several days , Official Ragnarok 211 ( PVE), has been severely punished , with multiple lags, freezes ,locked server,  down time's that lasts hours , every single day. 

All 211 community gathered and filled multiple outages reports, without any answer  from the technical team, mods , devs etc... We are not alone, in this past days , several posts on this forum about downed servers have been locked , without any reply or answer. 

tweets don't work,

posts on steam community  don't get any importance too

soo...

What can WE do  to the gather the attention of someone , that has the power to do something ...?

At this moment 211 is already 4 and half hours downtime, its a damn weird record , that none shoud go trough on Official Servers , SPECIALLY ON OFFICIAL SERVERS .

 

Some time ago , i read on twiter  from a dev, that Wildcard can't answer all posts and read all comments , but guess what SET YOUR PRIORITIES STRAIGHT !!!. Something must be done to preserve the "server's health"...

Server's health must be a priority to a tech. team, or at least, scream and yell with your provider , wildcard...

How can you expect to have players , if you dont have servers ????

 

This is probably be considered  "angry post!, well, sry but i'm angry... the lack of attention is offensive to say the least.

 

 

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Merged as they are located on the same machine.

210 and 211 should be back online currently. We're aware of the issues with server crashing and general poor performance. This is something we are working on across all of our platforms.

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4 hours ago, lilpanda said:

Merged as they are located on the same machine.

210 and 211 should be back online currently. We're aware of the issues with server crashing and general poor performance. This is something we are working on across all of our platforms.

and 210 is down again for over 30min

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Island 346 is constantly crashing, every couple hours, for weeks now. It is unplayable. We can't transfer to the server because we are afraid of rollbacks and deleted characters. Constantly high ping and lags.

Numerous outage  reports filled out, numerous topics with numerous complaints on the forum. The last one got closed without any reply. Please, for the love of Ark, look into this server too. It's been having severe problems, especially when around 20 people or more are online, for months now.

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211, started crashing again , 30 min after cameback.

And @Oieruis right, our chars are being totally hostages of this situation, cause we can truly loose them, wich means we can’t even reset or feed the Dino’s on other servers. Transfer is absolutely forbidden.

OFC , who was breeding, lost babies ( somehow the server didn’t stopped completely), 

We could log again, but it’s one step forward and two steps back... 😭

Unbelievable 😒

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server 81 crashes several times a day with rollbacks after every crash.  and the lag is crazy.   people are afraid to fly their dinos or do anything really because they are losing dinos and items to the crashes.  it is to the point where people are looking for other games to play and I am just about to that point.  They can fix exploits, which also needs to be fixed, but they can't fix this?   This has been an issue since they released homestead, but nothing is being said about it.  No word from WC on when this will be fixed, or even if they are looking into the issue.  Really unacceptable 

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Dear Survivors,

I'm so sorry to see all of you experiencing such unforgivable problems for such a long time and on a weekend no less.

Anyway, while you are experiencing these down times, would any of you consider trying out Atlas by purchasing a copy of Atlas to support Grapeshot studios and Wildcard Studios so they can upgrade their servers? 

Atlas is the Ultimate Survival MMO of Unprecedented Scale.

If you are interested, please visit the steam store to purchase a copy of Atlas to support Grapeshot and Wildcard Studios.

Here's a link. 

https://store.steampowered.com/app/834910/ATLAS/

If you are not sure whether you want to purchase a copy of Atlas, please have a read of the reviews so you can make up your minds.

Thank you for your attention.

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26 minutes ago, Gabriel388 said:

Dear Survivors,

I'm so sorry to see all of you experiencing such unforgivable problems for such a long time and on a weekend no less.

Anyway, while you are experiencing these down times, would any of you consider trying out Atlas by purchasing a copy of Atlas to support Grapeshot studios and Wildcard Studios so they can upgrade their servers? 

Atlas is the Ultimate Survival MMO of Unprecedented Scale.

If you are interested, please visit the steam store to purchase a copy of Atlas to support Grapeshot and Wildcard Studios.

Here's a link. 

https://store.steampowered.com/app/834910/ATLAS/

If you are not sure whether you want to purchase a copy of Atlas, please have a read of the reviews so you can make up your minds.

Thank you for your attention.

What the **** ???

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4 hours ago, Gabriel388 said:

Dear Survivors,

I'm so sorry to see all of you experiencing such unforgivable problems for such a long time and on a weekend no less.

Anyway, while you are experiencing these down times, would any of you consider trying out Atlas by purchasing a copy of Atlas to support Grapeshot studios and Wildcard Studios so they can upgrade their servers? 

Atlas is the Ultimate Survival MMO of Unprecedented Scale.

If you are interested, please visit the steam store to purchase a copy of Atlas to support Grapeshot and Wildcard Studios.

Here's a link. 

https://store.steampowered.com/app/834910/ATLAS/

If you are not sure whether you want to purchase a copy of Atlas, please have a read of the reviews so you can make up your minds.

Thank you for your attention.

they are not paying the developpers anyway

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