PleaseHelpMeMatt Posted March 4, 2019 Share Posted March 4, 2019 Hi, I experienced the Character lost bug this weekend. I was on Asia-PVP-Ragnarok105 and the server crashed while there, I was able to log back in after about 15 minutes. Once I logged back in I attempted to transfer for an NA-PVP-Aberration Server where my base is. After selecting the proper server and choosing "Join With Survivor" the game sort of froze for about 3 minutes which was extremely odd for server transferring in my experience. After the 3 minutes I was shown the map of the Aberration server I main and selected one of my beds. Instead of spawning I was then prompted to create a new character and spawn at a random location. This was gut wrenching for obvious reasons, I have dozens and dozens of imprinted Dinos that are now without that connection, I've lost a hundred levels and the Boss Engrams I worked so hard for. I submitted a ticket, but am trying my best to get eyes on my ticket. Posting here with hopes that I will get my character back soon. I am following the directions of their knowledge base article on this issue by: "Please note that making a new character in your game will delete your previous one. At the moment, there isn't a way to restore a character after making a new one and all deleted progress of the character is unavailable for us to retrieve." I am unable to play with my tribe on my main server due to this as I fear I would completely do away with any possible resolution/recovery. Ticket Number: REQUEST #1121634 CHARACTER LOST DURING TRANSFER Link to comment Share on other sites More sharing options...
shadowkyuubi Posted March 4, 2019 Share Posted March 4, 2019 No one on the forums can help you with this, you are going to have to wait for your ticket to be responded to Link to comment Share on other sites More sharing options...
PleaseHelpMeMatt Posted March 4, 2019 Author Share Posted March 4, 2019 You are right, but I am just taking shots in the dark. Hoping for the best! Link to comment Share on other sites More sharing options...
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