Abstrakt Posted February 27, 2019 Share Posted February 27, 2019 I lost my small tribes character and sent them a message saying all about it, should I wait till they respond or does anyone know how to maybe fix it? Such as redownloading the game I dont know what to do Link to comment Share on other sites More sharing options...
Zahlea Posted February 27, 2019 Share Posted February 27, 2019 If the reports on this forum are telling the truth, it could be many months before you see a reply. However, they seem to recently have redone how it's being handled so if you're lucky that means it'll be quicker... I'm fairly certain there's no way you can retrieve it yourself, unfortunately you'll have to start over Link to comment Share on other sites More sharing options...
WolfBrink Posted February 27, 2019 Share Posted February 27, 2019 Took 9 days for me. Which, unfortunately, my mana despawned before they could come help because of decay timers lol. (Accidentally left a quickly made tribe on a server I was scouting and forgot to unclaim my mana first, so it got stuck in that tribe) They did help me with a couple other problems though I had complaints about. GM Tobida was super cool about it all. Link to comment Share on other sites More sharing options...
Piffguru Posted February 27, 2019 Share Posted February 27, 2019 put a support ticket a few days before the v-day event. they didnt even reply till like a week after the event ended. felt bad.. Link to comment Share on other sites More sharing options...
Feniris Posted February 27, 2019 Share Posted February 27, 2019 I personally think the ticket system gets a lot of grief but my experience with the gm’s have been outstanding! It took my ticket 3 weeks to get solved and I updated my ticket once a week asking how they were getting on with it. Best of luck! Link to comment Share on other sites More sharing options...
Demerus Posted February 27, 2019 Share Posted February 27, 2019 Ticket response time may vary. Just ask this fellow survivor: Link to comment Share on other sites More sharing options...
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