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support Unable to play game I paid for!

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What the actual fudge wildcard, I've now been sat for 3 hours waiting in a queue to play. 

I paid for this game to play, its supposed to be a finished release, its not an alpha/beta sort it out,  the fact you havent sorted the amount of servers needed for everyone to play is pathetic, you aren't providing the service that people have paid you for, you took our money so give us what we paid for! 

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