TruWrecks Posted December 1, 2018 Share Posted December 1, 2018 This is not a CPU dependent issue. It is an RTX issue. I have a 1080Ti that works great. I have an AMD Threadripper and I get the same crash and BSOD only with an RTX. I am getting crashes in the ADK also. The main error is a Unreal Engine 4.5 memory call that the Nvidia driver is failing to handle when and RTX card is used. The driver times out and restarts. Ark or the ADK crashes. Windows gives a BSOD. I have sent my error logs from Ark and the ADK to Nvidia to help them identify the issue. I should be hearing from my rep on Monday. Hopefully they will get a working driver out to us soon. Link to comment Share on other sites More sharing options...
TruWrecks Posted December 1, 2018 Share Posted December 1, 2018 On an interesting note, Extinction, Aberration and Scorched play fine. The Island, The Center, Ragnarok and any other map that uses TruSky and the weather system from The Island or Ragnarok is what makes the call that is crashing Ark, Ark Dev Kit and Windows. This is from the Ark Dev Kit at the time of a crash running an RTX 2080 Ti: [2018.12.01-03.18.24:850][898]LogOutputDevice: === Handled error: === Ensure condition failed: IsInGameThread() [File:F:\Projects\ARK\UE4\Engine\Source\Runtime\Core\Private\Modules\ModuleManager.cpp] [Line: 23] Stack: UE4Editor-Core.dll!UnknownFunction (0x00007ff93b5cc806) + 0 bytes [UnknownFile:0] UE4Editor-Core.dll!UnknownFunction (0x00007ff93b491518) + 0 bytes [UnknownFile:0] UE4Editor-Core.dll!UnknownFunction (0x00007ff93b49a87b) + 0 bytes [UnknownFile:0] UE4Editor-UnrealEd.dll!UnknownFunction (0x00007ff92fc1470d) + 0 bytes [UnknownFile:0] UE4Editor-UnrealEd.dll!UnknownFunction (0x00007ff92fc16d2d) + 0 bytes [UnknownFile:0] UE4Editor-UnrealEd.dll!UnknownFunction (0x00007ff92fca742f) + 0 bytes [UnknownFile:0] UE4Editor-UnrealEd.dll!UnknownFunction (0x00007ff930319166) + 0 bytes [UnknownFile:0] UE4Editor-Core.dll!UnknownFunction (0x00007ff93b4b310b) + 0 bytes [UnknownFile:0] UE4Editor-Core.dll!UnknownFunction (0x00007ff93b5305fb) + 0 bytes [UnknownFile:0] UE4Editor-Core.dll!UnknownFunction (0x00007ff93b52fc48) + 0 bytes [UnknownFile:0] UE4Editor-RenderCore.dll!UnknownFunction (0x00007ff96cb3a3d3) + 0 bytes [UnknownFile:0] MSVCR120.dll!UnknownFunction (0x00007ff95e28f2cb) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007ff99931ed3d) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007ff999286c86) + 0 bytes [UnknownFile:0] ntdll.dll!UnknownFunction (0x00007ff9992852ca) + 0 bytes [UnknownFile:0] KERNELBASE.dll!UnknownFunction (0x00007ff99634a388) + 0 bytes [UnknownFile:0] UE4Editor-Core.dll!UnknownFunction (0x00007ff93b5caefd) + 0 bytes [UnknownFile:0] UE4Editor-Core.dll!UnknownFunction (0x00007ff93b4ae76f) + 0 bytes [UnknownFile:0] UE4Editor-D3D11RHI.dll!UnknownFunction (0x00007ff92d807802) + 0 bytes [UnknownFile:0] UE4Editor-D3D11RHI.dll!UnknownFunction (0x00007ff92d80a791) + 0 bytes [UnknownFile:0] UE4Editor-D3D11RHI.dll!UnknownFunction (0x00007ff92d7e5d4f) + 0 bytes [UnknownFile:0] UE4Editor-D3D11RHI.dll!UnknownFunction (0x00007ff92d7fbaae) + 0 bytes [UnknownFile:0] UE4Editor-Renderer.dll!UnknownFunction (0x00007ff92da4979a) + 0 bytes [UnknownFile:0] UE4Editor-Renderer.dll!UnknownFunction (0x00007ff92dae261e) + 0 bytes [UnknownFile:0] UE4Editor-Renderer.dll!UnknownFunction (0x00007ff92db0d926) + 0 bytes [UnknownFile:0] UE4Editor-Renderer.dll!UnknownFunction (0x00007ff92daae423) + 0 bytes [UnknownFile:0] UE4Editor-Renderer.dll!UnknownFunction (0x00007ff92db06af4) + 0 bytes [UnknownFile:0] UE4Editor-Renderer.dll!UnknownFunction (0x00007ff92d93a771) + 0 bytes [UnknownFile:0] UE4Editor-Renderer.dll!UnknownFunction (0x00007ff92db2e665) + 0 bytes [UnknownFile:0] UE4Editor-Renderer.dll!UnknownFunction (0x00007ff92dad7a05) + 0 bytes [UnknownFile:0] UE4Editor-Core.dll!UnknownFunction (0x00007ff93b385f0a) + 0 bytes [UnknownFile:0] UE4Editor-Core.dll!UnknownFunction (0x00007ff93b38626d) + 0 bytes [UnknownFile:0] UE4Editor-RenderCore.dll!UnknownFunction (0x00007ff96cb32899) + 0 bytes [UnknownFile:0] UE4Editor-RenderCore.dll!UnknownFunction (0x00007ff96cb32d2f) + 0 bytes [UnknownFile:0] UE4Editor-Core.dll!UnknownFunction (0x00007ff93b5ca226) + 0 bytes [UnknownFile:0] UE4Editor-Core.dll!UnknownFunction (0x00007ff93b5c2c5d) + 0 bytes [UnknownFi Link to comment Share on other sites More sharing options...
TruWrecks Posted December 1, 2018 Share Posted December 1, 2018 I have reinstalled Windows 3 times. Tested 7 different video drivers with 3 different Windows builds and 2 different video cards. Ark has been reinstalled 5 or more times. Nvidia has confirmed it is a driver issue with the RTX hardware so we are waiting on Nvidia to fix it. Link to comment Share on other sites More sharing options...
CyberAngel67 Posted December 1, 2018 Share Posted December 1, 2018 34 minutes ago, TruWrecks said: This is not a CPU dependent issue. It is an RTX issue. I have a 1080Ti that works great. I have 1080TI as well, but I see this BSOD at least once a month or maybe once every two months. 34 minutes ago, TruWrecks said: I have an AMD Threadripper and I get the same crash and BSOD only with an RTX. I am getting crashes in the ADK also. The main error is a Unreal Engine 4.5 memory call that the Nvidia driver is failing to handle when and RTX card is used. The driver times out and restarts. Ark or the ADK crashes. Windows gives a BSOD. I strongly believe it has to do with threads running and the main thread crashes, because even on my 1080TI, I have seen an exception appear on the screen and it only BSOD after I close the exception down. And it gels with the description of what the net says is cause of this error as well. Link to comment Share on other sites More sharing options...
CyberAngel67 Posted December 1, 2018 Share Posted December 1, 2018 21 minutes ago, TruWrecks said: On an interesting note, Extinction, Aberration and Scorched play fine. The Island, The Center, Ragnarok and any other map that uses TruSky and the weather system from The Island or Ragnarok is what makes the call that is crashing Ark, Ark Dev Kit and Windows. I have seen it on all the official maps and Ragnarok. Link to comment Share on other sites More sharing options...
Zuhan Posted December 2, 2018 Share Posted December 2, 2018 4 hours ago, TruWrecks said: This is not a CPU dependent issue. It is an RTX issue. I have a 1080Ti that works great. I have an AMD Threadripper and I get the same crash and BSOD only with an RTX. I am getting crashes in the ADK also. The main error is a Unreal Engine 4.5 memory call that the Nvidia driver is failing to handle when and RTX card is used. The driver times out and restarts. Ark or the ADK crashes. Windows gives a BSOD. I have sent my error logs from Ark and the ADK to Nvidia to help them identify the issue. I should be hearing from my rep on Monday. Hopefully they will get a working driver out to us soon. Its not just an RTX issue. I have a GTX 1080 and I get the exact same BSOD when ARK crashes. Driver 417.01. Link to comment Share on other sites More sharing options...
Zena Posted December 2, 2018 Share Posted December 2, 2018 18 hours ago, Zuhan said: Its not just an RTX issue. I have a GTX 1080 and I get the exact same BSOD when ARK crashes. Driver 417.01. Uninstall the 417 driver and install the 399 driver. This should fix your issue. Link to comment Share on other sites More sharing options...
Zuhan Posted December 2, 2018 Share Posted December 2, 2018 21 minutes ago, Zena said: Uninstall the 417 driver and install the 399 driver. This should fix your issue. I'll give it a shot. Thanks for the reply. Link to comment Share on other sites More sharing options...
TruWrecks Posted December 2, 2018 Share Posted December 2, 2018 3 hours ago, Zena said: Uninstall the 417 driver and install the 399 driver. This should fix your issue. Try going into Safe Mode and use Display Driver Uninstaller DDU to remove and install the new driver. Make sure you disconnect your computer from the internet when you reboot to install the new driver or Windows will try to install a different version driver and that can also cause issues. If you are getting a BSOD or Ark crash on every official map try validating your game files. I have run my 1080 Ti and a 1060 6 GB for weeks with no BSOD on many Ark maps. On my RTX 2080 Ti I get a BSOD within 5 minutes. I get the error "Display driver nvlddmkm stopped responding and has successfully recovered." right before the BSOD occurs. This is 100% reliable with the RTX. Not the GTX. Nvidia is aware of the cause and is working on fixing it. Link to comment Share on other sites More sharing options...
TruWrecks Posted December 2, 2018 Share Posted December 2, 2018 On 12/1/2018 at 1:18 PM, CyberAngel67 said: I have 1080TI as well, but I see this BSOD at least once a month or maybe once every two months. On the RTX 2080 Ti my Windows 10 Pro system will get a BSOD every 5 MINUTES running Ark on any map the uses TrySky and has a global weather system. Ark is unplayable. Not an inconvenience. On my GTX 1080 Ti and my GTX 1060 (both running 417.01) I have yet to have a BSOD and I have only had 1 Ark crash in 2 days. That crash was a server timeout and "Render Failed to Release Resource". This is a very different issue. Link to comment Share on other sites More sharing options...
CyberAngel67 Posted December 3, 2018 Share Posted December 3, 2018 1 hour ago, TruWrecks said: Try going into Safe Mode and use Display Driver Uninstaller DDU to remove and install the new driver. Make sure you disconnect your computer from the internet when you reboot to install the new driver or Windows will try to install a different version driver and that can also cause issues. If you are getting a BSOD or Ark crash on every official map try validating your game files. I have run my 1080 Ti and a 1060 6 GB for weeks with no BSOD on many Ark maps. On my RTX 2080 Ti I get a BSOD within 5 minutes. I get the error "Display driver nvlddmkm stopped responding and has successfully recovered." right before the BSOD occurs. This is 100% reliable with the RTX. Not the GTX. Nvidia is aware of the cause and is working on fixing it. Doesn't do jack. I built a complete brand new system, 1080TI and I still get the BSOD. Admittedly I only get it once a month, but I still get it. And nothing in here has helped at all. Link to comment Share on other sites More sharing options...
CyberAngel67 Posted December 3, 2018 Share Posted December 3, 2018 1 hour ago, TruWrecks said: On the RTX 2080 Ti my Windows 10 Pro system will get a BSOD every 5 MINUTES running Ark on any map the uses TrySky and has a global weather system. Ark is unplayable. Not an inconvenience. On my GTX 1080 Ti and my GTX 1060 (both running 417.01) I have yet to have a BSOD and I have only had 1 Ark crash in 2 days. That crash was a server timeout and "Render Failed to Release Resource". This is a very different issue. Well good for you, because plenty of people are getting this BSOD on the 1080TI. Link to comment Share on other sites More sharing options...
TruWrecks Posted December 3, 2018 Share Posted December 3, 2018 20 hours ago, CyberAngel67 said: Well good for you, because plenty of people are getting this BSOD on the 1080TI. Yes. Yeah for me. My primary Dev system that has the RTX gets a BSOD every 5 minutes when I try to run Ark. This is preventing me from making progress on my map. If I still had the 1080 Ti I would use it and send the RTX back for a refund. The 1060 works but doesn't have the memory for the map making. Link to comment Share on other sites More sharing options...
TeRyn Posted December 3, 2018 Share Posted December 3, 2018 Is anyone having a problem with Nvidia drivers(newest one) where the game just randomly locks up and i have to reboot my computer since it wont let me alt tab to close out the program? 1070. Right before it freezes it does a little freeze, .3second unfreezes then freezes for good. Link to comment Share on other sites More sharing options...
CyberAngel67 Posted December 3, 2018 Share Posted December 3, 2018 26 minutes ago, TeRyn said: Is anyone having a problem with Nvidia drivers(newest one) where the game just randomly locks up and i have to reboot my computer since it wont let me alt tab to close out the program? 1070. Right before it freezes it does a little freeze, .3second unfreezes then freezes for good. Yes. This happens all the time right before the Device Lost error pops up and it can freeze for around 5 minutes before it crashes, I should also point out that this is what it does for me right before it does this BSOD as well. Link to comment Share on other sites More sharing options...
Madaradragnir Posted December 3, 2018 Share Posted December 3, 2018 Informations système ------------------ Heure de ce rapport: 04/12/2018, 00:13:17 Nom de la machine: BUREAU-TO44RAG Système d'exploitation: Windows 10 Famille 64- bit Langue: Français (Paramètre régional: Français) Fabricant du système: Micro-Star International Co., Ltd Carte mère: MSI Z370 pro carbon ac BIOS: BIOS système par défaut (type: BIOS) Processeur: Intel ( R) CPU Core (TM) i7-8086K à 4,00 GHz (12 CPU), ~ 4,0 GHz Mémoire: 24576 Mo de mémoire vive Mémoire du système d'exploitation disponible: 24522 Mo de RAM Nom de la carte: NVIDIA GeForce RTX 2080 Fabricant: NVIDIA Type de puce: GeForce RTX 2080 OMG BSOD Link to comment Share on other sites More sharing options...
Zena Posted December 4, 2018 Share Posted December 4, 2018 New driver came out yesterday and it is suppose to fix the bad pool caller issue in ark. Link to comment Share on other sites More sharing options...
Empire12 Posted December 4, 2018 Share Posted December 4, 2018 Now everything works fine ? Link to comment Share on other sites More sharing options...
thebobmaster Posted December 4, 2018 Share Posted December 4, 2018 5 hours ago, Zena said: New driver came out yesterday and it is suppose to fix the bad pool caller issue in ark. Source? Link to comment Share on other sites More sharing options...
CyberAngel67 Posted December 4, 2018 Share Posted December 4, 2018 42 minutes ago, thebobmaster said: Source? NVidia is the source as well as our GeForce Experience will tell you there are driver updates. How you not know that? Link to comment Share on other sites More sharing options...
Empire12 Posted December 4, 2018 Share Posted December 4, 2018 With the lastest driver crash too BAD_POOL_CALLER Link to comment Share on other sites More sharing options...
thebobmaster Posted December 4, 2018 Share Posted December 4, 2018 1 hour ago, CyberAngel67 said: NVidia is the source as well as our GeForce Experience will tell you there are driver updates. How you not know that? ?? I was asking for source for the info where it is mentioned that this ARK bsod issue is fixed in this release. Link to comment Share on other sites More sharing options...
CyberAngel67 Posted December 4, 2018 Share Posted December 4, 2018 33 minutes ago, thebobmaster said: ?? I was asking for source for the info where it is mentioned that this ARK bsod issue is fixed in this release. Well then that is different, as I don't see anything in their patch notes about it either. But by the sounds of it, it is not fixed. Link to comment Share on other sites More sharing options...
K7z Posted December 4, 2018 Share Posted December 4, 2018 Hi, same problem. I have the last update of nvidia and the error was always here. I have a RTX 2070 and windows 10. Link to comment Share on other sites More sharing options...
ritzenwind Posted December 4, 2018 Share Posted December 4, 2018 u dont need to reply on this thread, the ark Devs doesnt care about this issue, so many ppl have problems.... Link to comment Share on other sites More sharing options...
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