TruWrecks Posted December 10, 2018 Share Posted December 10, 2018 With TdrDelay set to 25 seconds the Dev Kit is more stable. On to testing custom maps. Link to comment Share on other sites More sharing options...
arkark Posted December 10, 2018 Share Posted December 10, 2018 1 hour ago, TruWrecks said: TdrDelay set to 8 seconds did not help. [2018.12.10-06.20.05:722][857]LogD3D11RHI:Error: Result failed at F:\Projects\ARK\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Query.cpp:152 with error DXGI_ERROR_DEVICE_REMOVED DXGI_ERROR_DEVICE_HUNG Trying 25 seconds next I first tried TdrDelay 10, it was more stable and was able to be 3-4 days without crash. Then I setup TdrLevel to 0, so turned off TDR, and crashes gone. Link to comment Share on other sites More sharing options...
TruWrecks Posted December 10, 2018 Share Posted December 10, 2018 25 seconds didn't crash the Dev Kit after an hour. TdrLevel = 0 will be my next test if I get any crashes in the next few days. Thanks. Link to comment Share on other sites More sharing options...
DamanWeylin Posted December 10, 2018 Share Posted December 10, 2018 While testing, I found if I turned the shadows all the way to low (everything else set to ultra) my BSOD went away on my RTX 2070. Not in front of computer but there are two Shadow related settings in the optiins menu on the bottom left of the page. Link to comment Share on other sites More sharing options...
TruWrecks Posted December 10, 2018 Share Posted December 10, 2018 3 hours ago, DamanWeylin said: While testing, I found if I turned the shadows all the way to low (everything else set to ultra) my BSOD went away on my RTX 2070. Not in front of computer but there are two Shadow related settings in the optiins menu on the bottom left of the page. I makes sense that shadows can trigger the BSOD because shadows in Ark are only present in DX11. In DX10 shadows are either off of flat black and have no dithering effects and do not use the same driver calls as shadows in DX11. Link to comment Share on other sites More sharing options...
DamanWeylin Posted December 11, 2018 Share Posted December 11, 2018 K, here are the specifics, I set General Shadows and Terrain Shadows to Low, I've tweaked once I discovered that those two settings were key. I've attached a screenshot in case anyone wanted to see specifics. Link to comment Share on other sites More sharing options...
CyberAngel67 Posted December 11, 2018 Share Posted December 11, 2018 I don't know if anyone has tried the latest drives for the GTX 1080Ti or not, but I don't get the BSOD any more (at least it hasn't happened) However, instead the game crashes and never recovers you have to kill the process and I waited for like an hour. Now if it helps there are about 35 event viewer errors. The first entry is Quote The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: \Device\UVMLiteProcess14 Graphics Exception: EXTRA_MACRO_DATA The message resource is present but the message was not found in the message table The second entry is Quote The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: \Device\UVMLiteProcess14 Graphics Exception: ESR 0x404490=0x80000001 The message resource is present but the message was not found in the message table These are also the same errors I used to see when The Device was lost and the system would BSOD. EDIT: And of course as soon as I killed Ark BSOD system_thread_exception_not_handled Edit: I also found this, if anyone knows what these numbers mean, I know ( 7e) the first is a driver issue. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff801aa77a655, 0xfffff283c0faf408, 0xfffff283c0faec50 Link to comment Share on other sites More sharing options...
TruWrecks Posted December 11, 2018 Share Posted December 11, 2018 @CyberAngel67What is your driver version? Are you on Windows Home or Pro. What build? Mine: Video: 417.22 Windows: 10 Pro 1803 Link to comment Share on other sites More sharing options...
CyberAngel67 Posted December 11, 2018 Share Posted December 11, 2018 4 hours ago, TruWrecks said: @CyberAngel67What is your driver version? Are you on Windows Home or Pro. What build? Mine: Video: 417.22 Windows: 10 Pro 1803 Yes same, the latest drivers as I said. Whether it is Home or Pro won't make a difference, but it is Pro. Link to comment Share on other sites More sharing options...
TheQuasars Posted December 12, 2018 Share Posted December 12, 2018 Nvidia released driver 417.35, no mention of Ark in the release log but should try testing. Edit: searched a bit more and found on the release post in the Nvidia forums the dev points out it's still an issue, so no fix yet it seems. Link to comment Share on other sites More sharing options...
Erethor Posted December 13, 2018 Share Posted December 13, 2018 I got a response from Nvidia today that they are working on the issue still. Hopefully they can figure something out soon. Link to comment Share on other sites More sharing options...
SteathCZ Posted December 13, 2018 Share Posted December 13, 2018 I try fix this problem with official NV live support we try many things spend lot of time on it, we change system setings, NV setings and many poops. Results still the same. I test Graphics she is ok. SO it must be In Software or This graphics cant run old games on old UE4. Link to comment Share on other sites More sharing options...
Synpse Posted December 13, 2018 Share Posted December 13, 2018 Hello, I've been trying to play Ark on my new PC which has an RTX 2080 but every time I play, after about 5 minutes, my game freezes and then crashes to a blue screen of death with BAD_POOL_CALLER. I've tried reinstalling Ark and even windows. I've also tried updating my drivers and rolling back to an old one which also doesn't fix it. Also, this only happens in ARK. Anyone knows anything about this? Maybe a possible fix? Link to comment Share on other sites More sharing options...
RageQuitter Posted December 13, 2018 Share Posted December 13, 2018 Link to comment Share on other sites More sharing options...
Synpse Posted December 13, 2018 Share Posted December 13, 2018 3 hours ago, RageQuitter said: Didn't see it actually but the post is a bit old already and there hasn't been a solution yet. Link to comment Share on other sites More sharing options...
Synpse Posted December 13, 2018 Share Posted December 13, 2018 Having this issue too. Talked with Nvidia and they said they were not aware of the issue and that the problem was Ark... I love how no one assumes the problem... Wonderful.... Link to comment Share on other sites More sharing options...
TruWrecks Posted December 13, 2018 Share Posted December 13, 2018 1 hour ago, Synpse said: Having this issue too. Talked with Nvidia and they said they were not aware of the issue and that the problem was Ark... I love how no one assumes the problem... Wonderful.... Not sure who you talked to, but I have been working on this issue with Nvidia Support since early October. I have 2 tickets in research and I have sent them over 18 GB of log and test files to prove the issue. Josh from NVCC (NVidia Customer Care) has my ticket currently and he has a few test files and maps from me so QA can do some testing for the conditions that are causing the driver to timeout on the latest driver. Link to comment Share on other sites More sharing options...
CyberAngel67 Posted December 14, 2018 Share Posted December 14, 2018 12 hours ago, TruWrecks said: Not sure who you talked to, but I have been working on this issue with Nvidia Support since early October. I have 2 tickets in research and I have sent them over 18 GB of log and test files to prove the issue. Josh from NVCC (NVidia Customer Care) has my ticket currently and he has a few test files and maps from me so QA can do some testing for the conditions that are causing the driver to timeout on the latest driver. Hey, I am have seen this error 3 times now and I know it is Ark related as it only happens on Ark. But the BSOD indicates it is not Ark. BSOD DPC_WATCHDOG_VIOLATION The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff802dbe5d378, 0x0000000000000000). Link to comment Share on other sites More sharing options...
Naiba Posted December 14, 2018 Share Posted December 14, 2018 guys this problem is plagueing me for a while and much to my surprise this is a problem which is age old and was in fact happening on 1080Ti before unreal updated. The driver could try to fix things by ignoring certain calls from ark specifically or disabling some stuff while ark is the main process when using nvidia experience but the problem will still be there until somebody from the ark team just goes ahead and apply all the patches unreal has made to solve the issue. There's been quite a bunch of games that patched their games including some of ours at Square Enix. It would be amazing if these patches would be applied and then somebody actually spent some time to optimise the game and its assets and how they're used with the engine a little bit... It would help a lot also to see SOME communication from wildcard about the issue not closing topics or simply not replying to the bug reports. Link to comment Share on other sites More sharing options...
FrostByghte Posted December 14, 2018 Share Posted December 14, 2018 16 hours ago, TruWrecks said: Not sure who you talked to, but I have been working on this issue with Nvidia Support since early October. I have 2 tickets in research and I have sent them over 18 GB of log and test files to prove the issue. Josh from NVCC (NVidia Customer Care) has my ticket currently and he has a few test files and maps from me so QA can do some testing for the conditions that are causing the driver to timeout on the latest driver. I have to say, your diligence on this issue is truly to be respected. That's about the only way there will ever be a fix. So thank you for taking the time to push this problem. Link to comment Share on other sites More sharing options...
Erethor Posted December 14, 2018 Share Posted December 14, 2018 So at least for those with the RTX series, try turning shadow quality as low as it goes. That suggestion was made earlier in this thread, but just reiterating it again because 18 pages is a bit long. It does not get rid of the problem, but for some users with the RTX it reduces the BSOD frequency to once per a few hours rather than once every 5 minutes. Link to comment Share on other sites More sharing options...
Zaphod4th Posted December 14, 2018 Share Posted December 14, 2018 OMG, my santa's 2018 letter included an 2080, should I wait then ? Link to comment Share on other sites More sharing options...
thebobmaster Posted December 14, 2018 Share Posted December 14, 2018 Issue is still there and still there is no official solution. They are not even accepting it. LAME Link to comment Share on other sites More sharing options...
Synpse Posted December 14, 2018 Share Posted December 14, 2018 4 hours ago, Erethor said: So at least for those with the RTX series, try turning shadow quality as low as it goes. That suggestion was made earlier in this thread, but just reiterating it again because 18 pages is a bit long. It does not get rid of the problem, but for some users with the RTX it reduces the BSOD frequency to once per a few hours rather than once every 5 minutes. I managed to play for 6 hours straight with shadows on low. It's a pretty good temporary fix. But that doesn't mean they shouldn't look into it. Link to comment Share on other sites More sharing options...
Zaphod4th Posted December 14, 2018 Share Posted December 14, 2018 bummer, 1080Ti it's Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.