alexd911 Posted August 8, 2018 Share Posted August 8, 2018 Hi there, we operate a cluster of Servers (The Island, SE, Ragnarok, The Centre & Aberration). Traffic across all of these hit's high's of 150 people. Recntly we have had problems of players being removed from their tribes after they have logged out. Any ideas where to start diagnosing this? Thanks Link to comment Share on other sites More sharing options...
Sphere Posted August 8, 2018 Share Posted August 8, 2018 Kinda curious, does your server setup use Virtual Memory? This problem went away when I ditched Virtual Memory from my rig. Virtual Memory is a bit slow after all. It is not that the players are kicked out of their tribe, as you may have noticed when you went into their Tribe to investigate if they were in there or not. You saw their name in the list of tribe members correct? I think the issue is that it may have taken too long to load in, and effectively the player was left out of their own tribe on login. Logging in again will repeat the same problem again, because it's again still in virtual memory. What happens later is, the player will log in a few hours later, and be back in their own tribe. It does correct itself. Ditching Virtual Memory is key to stopping this problem from my own experience. However, check out the ram prices these days... lol Link to comment Share on other sites More sharing options...
alexd911 Posted August 8, 2018 Author Share Posted August 8, 2018 Hi there and thanks for the reply. It is a Ryzen Server with 64gb DDR4 RAM & M.2 Drives. I am just an admin on the server so i will ask the owner about Virtual Memory. Well, what happens to the players is that any who are left in the tribe, experience some kind of roll back on the logs and the players are physically not in the tribe. Link to comment Share on other sites More sharing options...
Sphere Posted August 9, 2018 Share Posted August 9, 2018 I wonder if it is a 2700X, that would be such a cool server. I myself am rocking with the 1950X, first gen TR4. They do make good products.?✌️ That does not sound good with the tribe log rollback. I don't believe I remember seeing that, or maybe it missed me. I sure do hope that I was able to help in some way. It was not fun to re-invite people back into their tribes back when I was having to do it regularly. That was a pain in the side, especially with how us admins tend to have a limited amount of time on our hands. Link to comment Share on other sites More sharing options...
Guest Posted August 9, 2018 Share Posted August 9, 2018 Seems like this has been a long term issue... https://steamcommunity.com/app/346110/discussions/0/594820656480587817/ https://board.nitrado.net/support-en-english-only/support-gameserver/ark-survival-evolved/127233/player-getting-kicked-from-tribe-after-relog/ It was apparently reported to WC as a bug in 2017, with a promise that it would be fixed. However, I'd suggest you collect some evidence (screen shots or video) and submit a new bug report here https://survivetheark.com/index.php?/pc-bug-reports/ Link to comment Share on other sites More sharing options...
alexd911 Posted August 10, 2018 Author Share Posted August 10, 2018 Yes i had read those threads myself too, annoying that they are never update or resolved! At the moment im waiting for one of the tribes to make a new tribe and merge the old one with it to see if it resolves it, this might indicate whether it relates to the player or the tribe. Link to comment Share on other sites More sharing options...
mike6 Posted August 11, 2018 Share Posted August 11, 2018 Is this a common issue? Link to comment Share on other sites More sharing options...
DathVegeta34 Posted January 12, 2019 Share Posted January 12, 2019 This is still an issue apparently almost 2 years later because its happening to me on my buddies nitrado server, has anyone found a fix for this BS yet? Link to comment Share on other sites More sharing options...
elateshelf48188 Posted April 23, 2019 Share Posted April 23, 2019 ye still happening in 2019, just got the server. rip Link to comment Share on other sites More sharing options...
Oofypoofy Posted July 12, 2019 Share Posted July 12, 2019 i am running a server off my xbox is there a way to fix this from how im doing it or do i need a computer? Link to comment Share on other sites More sharing options...
Larkfields Posted July 12, 2019 Share Posted July 12, 2019 I've seen this once, just last week. My friend has the Steam version of the ark server - I've been involved with the server for over 3 years. It happened immediately after a power cut, which seemed to corrupt the tribedata file. I restored their tribe file from a backup to fix the problem. It would be worth taking a note of any player actions before the problem hits. Did they make any changes to the tribe before exiting? Has the tribe file become read-only? Could one tribesmate be making a change to the tribe structure while the other exits - possibly causing Ark to try writing to the file twice (but at the same time)? Does it happen repeatedly to specific tribes - or randomly to any tribe - or any other pattern? Is the disk full - or nearly full? Run a memory test to make sure the RAM is functioning properly. Scan the hard-drive and sfc /scannow to check for Windows errors Any other thoughts? Link to comment Share on other sites More sharing options...
Sgthaloman32 Posted August 9, 2019 Share Posted August 9, 2019 We recently merged our tribe Ark Traders in extinction to resurrection in official legacy ark cluster6 but thanks to roll back me and my tribe member are still in resurrection tribe but all our tames and buildings still belong to Ark Traders with no one in the tribe. Please for the love of God make me leader again my psn I.D. SgtHaloman32 Character I.D. Mew Link to comment Share on other sites More sharing options...
Rockmanpyro Posted November 4, 2019 Share Posted November 4, 2019 I've made a new tribe without inviting anyone yet on a pve server . the game looged me out so I logged back in and somehow I was kicked of my newly made tribe . Now everything I had is just sitting there and I have no access Link to comment Share on other sites More sharing options...
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