Enforcement Action - 1st of May 2018.

[Enforcement]

Update: We have completed our PC maintenance for an enforcement action pertaining to violations of our Code of Conduct. Our services have now resumed as usual. Thank you for your patience and ongoing support, Survivors!

As a result of today's enforcement, 19 tribes had structures and tames removed, 73 accounts were globally banned, and 21 accounts were hardware banned. This action concludes an investigation where the violations included aimbotting, under the meshing, DDoS involvement, RMT, use of other third-party programs (hacks), and direct association with others who violated the Code of Conduct.

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This year, on the 6th of February, we announced a one-time amnesty against a number of tribes on our Official PC PvP Network due to a widely exploited vulnerability. We informed the community that this would be a one-time situation, and in the future, we would continue to be heavy-handed against those who play unfairly and break our rules (now Code of Conduct) on the Official Servers.

During today’s enforcement action, we will temporarily prevent join access to a number of our Official Servers as we work to enforce our Code of Conduct. We realize the effect this downtime may have on our players and sincerely apologize for any inconvenience this may cause. 

Unfortunately, as we work to enforce our policies and take action against players and tribes that are not willing to follow the rules server outages are a necessary action that must occasionally take place for the betterment of the player experience as a whole.

Today’s action will impact multiple tribes and consist of the removal of structures, dinos, and items, as well as the possibility of a global network, BattlEye protected, and/or hardware ID ban for cheaters. In this instance, the violations include aimbotting, under the meshing, DDoS, RMT and using various other third-party programs. We’ve decided to issue bans where warranted and continued violations of our Code of Conduct will result in further wipes/bans.

The downtime will commence at approximately 10 AM PST and we expect this to last for approximately 6 - 9 hours. The servers affected by today’s enforcement action can be found here:

EU-PVP-Official-TheIsland7
EU-PVP-Official-TheIsland9
EU-PVP-Official-TheIsland16
NA-PVP-Official-TheIsland23
NA-PVP-Official-ScorchedEarth41
NA-PVP-Official-ScorchedEarth51
NA-PVP-Official-TheCenter57
NA-PVP-Official-Ragnarok61
NA-PVP-Official-Ragnarok62
NA-PVP-Official-Ragnarok160
NA-PVP-Official-Ragnarok163
NA-PVP-Official-Ragnarok178
NA-PVP-Official-TheIsland185
EU-PVP-Official-Ragnarok188
NA-PVP-Official-Ragnarok190
EU-PVP-Official-TheCenter203
EU-PVP-Official-Aberration231
EU-PVP-Official-Aberration237
EU-PVP-Official-Aberration241
EU-PVP-Official-Ragnarok385
EU-PVP-Official-ScorchedEarth204
NA-PVP-Official-TheIsland26
NA-PVP-Official-Ragnarok213
NA-PVP-Official-TheIsland38
EU-PVP-Official-TheIsland1
EU-PVP-Official-Aberration313
NA-PVP-Official-ScorchedEarth54
EU-PVP-Official-Ragnarok76
NA-PVP-Official-Ragnarok161
EU-PVP-Official-Ragnarok173
NA-PVP-Official-TheIsland186
EU-PVP-Official-Aberration240
NA-PVP-Official-Aberration290

Please ensure that when playing our game, you abide by our Code of Conduct and if you would like to make a report, you can do so here for PC or contact our support team for consoles.

To be clear, cheating in ARK will not be tolerated. We do not take our responses and actions lightly and have put much thought and deliberation into how we would best enforce our policies moving forward. We will continue to diligently monitor our game for rule breakers, cheaters, and all around “bad actors” and will continue to commit resources to implementing new and better solutions related to detecting and removing those who are playing unfairly.

We realize that innocent players will be caught up in the enforcement of our Code of Conduct. Unfortunately, there is no perfect “silver bullet” solution as we work to improve our game in this regard. We apologize for any loss and inconvenience that this may cause, but feel that it is a necessary side effect of enforcing our rules. We will continue to do our best to ensure that ARK remains a fair, fun, and competitive environment for all.

Thank you for your continued trust, patience and ongoing support, Survivors! 

Studio Wildcard