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ARK: Digital Collector's Edition

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i i play on eu-pve official the island 346 server , i play for 2 weeks and yesterday by accident i left my tribe , i was alone in it and loose all my things . i send a ticket to support but they dont give me enything back , i dont know what to do , i put so many h in this game to lost everything . solve this thing , its anoying . can somebody help me plz ? the 2x event is not for ever . i dont wana miss him , so i want my things back . 

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