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Crossplay dedicated server issues


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Have hosted a dedicated Ark server for Xbox friends for well over a year on my second Xbox with second Gold account. has had issues but we always resolved them. With the new crossplay we decided to get back into Ark with PC friends. Couple people get "Join Failed". no matter what we do.

Xbox server set up on DMZ.  There are 5 of us that play on it for now. 2 on Xbox. 3 on PC (including me). Xbox friend connect fine. 1 PC player connects fine. 1 PC player gets join failed everytime. set his PC up on DMZ. disabled all antivirus/windows defender/etc. still gets join failed. I, on my PC, get join failed. On same network as dedicated. disabled antivirus/defender/etc. Both of us that get failed can join any official server just fine, but can't join any player run session. whether dedicated or non. tried uninstalling/reinstalling. same results. hard reset PC/Xbox and all network devices (server and client side), same results. guys that can connect keep being able to, us that can't still can't. any ideas? cause I'm fresh out

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