Icense Posted October 30, 2017 Share Posted October 30, 2017 I have problems with my ARK: SURVIVAL EVOLVED “Digital Superfan Collector’s Edition” Order #1468 I have send emails an noone answer me. The time of shipping I paid has passed and I am here until tuesday. On the order page only is a messege: Your order is confirmed We've accepted your order, and we're getting it ready. Come back to this page for updates on your order status. Oder is from 24 october and I pay Shipping method UPS Second Day Air Link to comment Share on other sites More sharing options...
jaypak Posted October 30, 2017 Share Posted October 30, 2017 Just need to wait bud... wait on an email reply aswell Link to comment Share on other sites More sharing options...
shadowkyuubi Posted October 30, 2017 Share Posted October 30, 2017 They shipped out all us orders Friday night so it may take till Tuesday or Wednesday Which means the shipping company they used probably sent them out Saturday morning and usually Sunday does not count as a business day Link to comment Share on other sites More sharing options...
Jostabeere Posted October 30, 2017 Share Posted October 30, 2017 Make a support ticket. They handle such stuff. Link to comment Share on other sites More sharing options...
Icense Posted October 30, 2017 Author Share Posted October 30, 2017 9 hours ago, jaypak said: Just need to wait bud... wait on an email reply aswell Thanks for the help, that was awesome! Link to comment Share on other sites More sharing options...
Icense Posted October 30, 2017 Author Share Posted October 30, 2017 1 hour ago, Jostabeere said: Make a support ticket. They handle such stuff. There is not support ticket option for the stuff. Link to comment Share on other sites More sharing options...
Icense Posted October 30, 2017 Author Share Posted October 30, 2017 2 hours ago, shadowkyuubi said: They shipped out all us orders Friday night so it may take till Tuesday or Wednesday Which means the shipping company they used probably sent them out Saturday morning and usually Sunday does not count as a business day So you put 2 days shipping and pay 20 usd for that but you must wait they to send it 3 days later without saying nothing. (?¿) Link to comment Share on other sites More sharing options...
shadowkyuubi Posted October 30, 2017 Share Posted October 30, 2017 Friday night they sent it to the Shipping Company, and the shipping company probably didn't ship it out until Saturday morning and Sunday usually does not count as a business day, so Saturday is day one Monday is day two so you may get it later today or at latest probably early tomorrow So if you don't get it at latest by tomorrow night I would say send a support ticket inquiring about it Link to comment Share on other sites More sharing options...
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