FAQ: Useful Links & Info

[Jen]

We get a lot of questions and messages every day, hopefully this list will point you in the right direction and answer the burning questions you have.

Where should I look to stay up-to-date with ARK news?
Forums: https://survivetheark.com/
Dev Tracker: https://arkdevtracker.com/ (third-party)
Steam: http://store.steampowered.com/app/346110
Twitter: http://twitter.com/survivetheark
Facebook: http://facebook.com/survivetheark
Reddit: http://reddit.com/r/playark
Instagram: http://instagram.com/survivetheark

Who should I follow on Twitter to stay up-to-date with ARK news?
https://twitter.com/survivetheark
https://twitter.com/Jatheish
https://twitter.com/bubblywums
https://twitter.com/arkjeremy
https://twitter.com/thelilpanda
https://twitter.com/CudaCores

When is the next PC patch coming out? What's going to be in it?
That info when available can always be found here:

When is the next Xbox patch coming out? What's going to be in it?
That info when available can always be found here:

If there is no ETA or notes yet, that likely means a patch just came out and there won't be another one for a couple weeks. Check back later. Also check the PC patch notes to see what you can look forward to in the near future.

When is the next PS4 patch coming out? What's going to be in it?
That info when available can always be found here:

If there is no ETA or notes yet, that likely means a patch just came out and there won't be another one for a couple weeks. Check back later. Also check the PC patch notes to see what you can look forward to in the near future.

Need help in-game on your Official Server?
If you need help in-game on the official server you play on (issues with your account, gameplay, tech support, in-game harassment, etc), you can submit a ticket with our Customer Support and a Game Moderator or representative will address your ticket as soon as they can. https://support.survivetheark.com/
You can also read the latest Customer Support-related information on their Twitter: https://twitter.com/ark_support
Make sure that if you have an issue that needs addressing that you submit a ticket, they will not be able to address your concerns over Twitter.

Is your official server down or missing?
Make sure you report your server issue the proper way so that the people who can fix it get alerted as soon as possible. 
Report server outages using the following form: https://docs.google.com/forms/d/19p2_r2z9wyazMXiJIlFINw0M32WCoUkv039yemwR3lE/viewform
You can keep up-to-date with the latest server information by following @thelilpanda on Twitter.

New servers?
Unless we publicise it, there aren't current plans to add more new servers. 

Experiencing a bug in-game?
You can tweet your bug reports to us, or report them in the following places:
PC: https://survivetheark.com/index.php?/pc-bug-reports/
PC: http://steamcommunity.com/app/346110/discussions/
PS4: https://survivetheark.com/index.php?/forums/forum/10312-bug-reports-support/
Xbox: https://survivetheark.com/index.php?/forums/forum/16-bug-reports-support/