muddnbaby2 Posted March 17, 2017 Share Posted March 17, 2017 Communication It would be nice if there was better form of communication to your player's (especially your long term player's) when a server has been down more than a couple days as to what is being done about it... Ticket's/Reports have been put in and still no communication............player's gone off to play other game's ... will they come back? will this be the end game for them considering everything that has gone in the past few weeks? Correspondence is key and by this I do not mean some generic fill in the blank template !!! Link to comment Share on other sites More sharing options...
muddnbaby2 Posted March 20, 2017 Author Share Posted March 20, 2017 one week later server is down again ...sigh Link to comment Share on other sites More sharing options...
mleii Posted March 20, 2017 Share Posted March 20, 2017 Not exactly what you want, but I've personally given up trying to fight the system. Follow and tweet at @lilpanda here: https://twitter.com/thelilpanda You can see all his posts and replies here: https://twitter.com/thelilpanda/with_replies?lang=en The list here should be being updated here: http://steamcommunity.com/app/346110/discussions/0/343787283759141344/ Link to comment Share on other sites More sharing options...
Jostabeere Posted March 21, 2017 Share Posted March 21, 2017 There is a big button in the forum where you can report a server outage. A function made for this kind of things. And only such things. A support ticket takes longer than this report. I always thought "long time players" would know such little things. Link to comment Share on other sites More sharing options...
Jtmorris Posted March 21, 2017 Share Posted March 21, 2017 8 hours ago, mleii said: Not exactly what you want, but I've personally given up trying to fight the system. Follow and tweet at @lilpanda here: https://twitter.com/thelilpanda You can see all his posts and replies here: https://twitter.com/thelilpanda/with_replies?lang=en The list here should be being updated here: http://steamcommunity.com/app/346110/discussions/0/343787283759141344/ Sadly, this is all one can do. Link to comment Share on other sites More sharing options...
Gankthis33 Posted March 21, 2017 Share Posted March 21, 2017 Go with it alas u have no control Link to comment Share on other sites More sharing options...
darkknight826 Posted March 21, 2017 Share Posted March 21, 2017 press all the ticket buttons* Link to comment Share on other sites More sharing options...
BobRoss Posted March 21, 2017 Share Posted March 21, 2017 10 hours ago, mleii said: Not exactly what you want, but I've personally given up trying to fight the system. Follow and tweet at @lilpanda here: https://twitter.com/thelilpanda You can see all his posts and replies here: https://twitter.com/thelilpanda/with_replies?lang=en The list here should be being updated here: http://steamcommunity.com/app/346110/discussions/0/343787283759141344/ it's a sad thing to see the official forums being the last to know about changes and updates. i dont have twitter and i dont read the steam forums because i dont like their feel. i only read these forums and expected them to be the most updated. boy was i wrong. ive said this before, they should hire someone to do communication only, permanently transfer information over from the devs to the players and from the players to the devs, this way both parties are well informed about glitches/bugs/hacks and game updates Link to comment Share on other sites More sharing options...
mleii Posted March 21, 2017 Share Posted March 21, 2017 4 hours ago, BobRoss said: it's a sad thing to see the official forums being the last to know about changes and updates. i dont have twitter and i dont read the steam forums because i dont like their feel. i only read these forums and expected them to be the most updated. boy was i wrong. ive said this before, they should hire someone to do communication only, permanently transfer information over from the devs to the players and from the players to the devs, this way both parties are well informed about glitches/bugs/hacks and game updates I understand, and I give them grief about all the time. But luckily you only need to look at the original post in that steam forum to see the list of know servers. And you do not need Twitter at all to see Adams tweets, any web browser works to see what he's said. Link to comment Share on other sites More sharing options...
BobRoss Posted March 21, 2017 Share Posted March 21, 2017 8 minutes ago, mleii said: I understand, and I give them grief about all the time. But luckily you only need to look at the original post in that steam forum to see the list of know servers. And you do not need Twitter at all to see Adams tweets, any web browser works to see what he's said. i get that but i still feel that system is flawed, they might aswell release their updates in my local newspaper, all i would have to do is go to the sandwich bar down the road and read up on them. they have this forum with moderators and an active community, why not use it? Link to comment Share on other sites More sharing options...
mleii Posted March 21, 2017 Share Posted March 21, 2017 12 minutes ago, BobRoss said: i get that but i still feel that system is flawed, they might aswell release their updates in my local newspaper, all i would have to do is go to the sandwich bar down the road and read up on them. they have this forum with moderators and an active community, why not use it? I agreed with you, I'm not arguing that at all. I nag them until they finally respond, just like poor Jat is going to get, on his birthday even today, until he updates the patch notes for what the Xbox will get in today's patch. Should they do it without my nagging, absolutely, and they've actually done it without that. Hopefully they either tire of me and block me, or they start doing it on their own cause it's less work to just do it than to answer the bazillion tweets. Lol One other problem though is that there are a lot of forum users that don't even bother to search the forums at all for threads right there on the page that already answer the question. I'm just a user and I find that frustrating. And these are even long term users of the forums so they have no excuse. Link to comment Share on other sites More sharing options...
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