Brainstorm Posted March 1, 2017 Author Share Posted March 1, 2017 1 minute ago, Greiver524 said: Heard the same rumors. Problem is a rollback is the only way to fix it. Have even seen proof of the glitch. (Saw screenshots of duplicated wyverns and rockets.) Pretty pathetic wildcard hasn't taken care of this issue. Bans and a rollback need to happen. And about the issue not being wildcards fault, they are having someone else host their servers. Ok. I get it. But this in no way gets put off only on amazon. It's wildcards product and their job to manage anything that happens. They need to fix this major raptor up. And they need to do it fast. We had whole tribe's quit playing last night on our server because of losing characters. The fact that there isn't a backup of players characters is more of a laughing stock now. I'm mean really, cmon, no backups!? Only morons would run a server service and not have a backup data in place. How they handle this going to be a big part of if this game actually becomes and great and big as it can. Or it could do the opposite and put many people off of it. At the moment it's putting many people off.... pull heads out of asses and fix this major raptor up. hey if u are so trust of them glad for u realy. but we are trying get answers for what have happen. and u are saying that because i belive u are not one of the thounds that have lost there characters (tribe dinos evrything) so so plzz let the topic grow up for we get answer fast because all pll are going silent no answer about what have happen yestardy. only that post about the AWS and they have see the problem yes after all ppl have already loss there characts. the post was to late in twitter. they have should desactive right in moment the transfer and pass messag in all servers but nothing . frist all the dmg was done and then have close the tranfers. so in the moment me and thounds ppl are trying get back what u call just game because we have spend lots of hours in the game for nothing. most part of all games should have already say something to the players and fix already Link to comment Share on other sites More sharing options...
catnip Posted March 1, 2017 Share Posted March 1, 2017 7 hours ago, [EG] Comdriver W31 said: hope you're right. will see in a week. he have awesome breed rexes and stuff, we don't want to lose that I heard that the dinos go away only if they have not been rendered when they are claimable, so if you have friends on that server ask them to watch the timers and try to claim them when the timers run out. That way if you do have to start a new character you might be able to at least get your dinos back. Another option would be to start a new character and have the GMs transfer you into your old tribe so you can claim everything. They might be willing to do that. I'd check with the GMs first before going that route though just in case. Maybe you can make your character when they are available to add you in. Link to comment Share on other sites More sharing options...
hotcarbu Posted March 1, 2017 Share Posted March 1, 2017 5 hours ago, Rhidell said: Right! I hope people can see that and don't get upset with Wildcard for something that was out of their control. Now I would be mad if WC didn't address the item duping I've been hearing about. Incorrect for me bro. Have alot of friends suffering from this problem. If correct coding was in place by WC the trasnfer whould have to be aborted if any of the services failed and returned to the previous state. That would be just the use of some return values fro the transfer variables in AWS itself. So its also WC fault as much as Amazons. Also do you remember last rollback.... well i was in the island and had to login in SE to find my char again (was there when rollback backup was made) so something is fishy in the "rollback cant solve the issues reported" excuse. And again i do blame WC for the poor costumer service. 24h past since first reports where generated... yet from the 7 cases i personally know on my servers none got a direct response. Question the habilitie to plan for a situation like this... 1 filter all the tickets for the ones regarding this issue 2 filter by server so a gm can deal with as much possible in each server visit 3 contact each one with a timeline for a gm to be intouch with them is this really to hard to WC to acheive? tells alot about their planning or better say lack of it. the way things are going, i would assume thats also part of the "masterplan" of WC costumer service... leave tikets lingering in the limbo.... contact ppl after 1 or 2 months and most for sure 95% of that players already left the game or created new char so they wont need the support assistance. Thats great for then... no work done and alot of tickets closed with "solved" mark on it. On percentages they must be one of the best Costumer Services in the world. Good luck to all that suffered from this problem and is losing stuff all over the ark network. And on a sidenote to all survivors not afected, Try to help the ones that lost alot... resourses, dinos and also not claiming the ones they raised... that must be hard for some but even if 1 more survivor does it will be a great gesture. Link to comment Share on other sites More sharing options...
Torres Posted March 1, 2017 Share Posted March 1, 2017 Incredible I never use the obelisks to transfer characters and yesterday me and my friend transfered our characters at the same time. Awesome now we are level 1, looking our huge base full of dinos ready to be claimed in seven days. Waste of hours playing for nothing. At least close the obelisks if they do not work! Link to comment Share on other sites More sharing options...
Brainstorm Posted March 1, 2017 Author Share Posted March 1, 2017 30 minutes ago, hotcarbu said: Incorrect for me bro. Have alot of friends suffering from this problem. If correct coding was in place by WC the trasnfer whould have to be aborted if any of the services failed and returned to the previous state. That would be just the use of some return values fro the transfer variables in AWS itself. So its also WC fault as much as Amazons. Also do you remember last rollback.... well i was in the island and had to login in SE to find my char again (was there when rollback backup was made) so something is fishy in the "rollback cant solve the issues reported" excuse. And again i do blame WC for the poor costumer service. 24h past since first reports where generated... yet from the 7 cases i personally know on my servers none got a direct response. Question the habilitie to plan for a situation like this... 1 filter all the tickets for the ones regarding this issue 2 filter by server so a gm can deal with as much possible in each server visit 3 contact each one with a timeline for a gm to be intouch with them is this really to hard to WC to acheive? tells alot about their planning or better say lack of it. the way things are going, i would assume thats also part of the "masterplan" of WC costumer service... leave tikets lingering in the limbo.... contact ppl after 1 or 2 months and most for sure 95% of that players already left the game or created new char so they wont need the support assistance. Thats great for then... no work done and alot of tickets closed with "solved" mark on it. On percentages they must be one of the best Costumer Services in the world. Good luck to all that suffered from this problem and is losing stuff all over the ark network. And on a sidenote to all survivors not afected, Try to help the ones that lost alot... resourses, dinos and also not claiming the ones they raised... that must be hard for some but even if 1 more survivor does it will be a great gesture. thx carbu for coming and say that. i raly hope the gms simple come and help al lthe ppl fast because this is not normal what they are doing Link to comment Share on other sites More sharing options...
AshestoAshes Posted March 2, 2017 Share Posted March 2, 2017 My character's body is laying down safely in our base, and it won't let me log onto him.... Link to comment Share on other sites More sharing options...
Shaniqua Posted March 2, 2017 Share Posted March 2, 2017 I got quite a quick respone on my tickets, all i've been offered is a levels increase on a new character. Earliest they can do it is Tuesday 14th, nearly 2 weeks away. Still baffles me that a cock up of this magnitude isnt being addressed with the most obvious of solutions, a rollback Link to comment Share on other sites More sharing options...
Rayotee Posted March 2, 2017 Share Posted March 2, 2017 29 minutes ago, AshestoAshes said: My character's body is laying down safely in our base, and it won't let me log onto him.... Same to me ? My tribemates send me a pic Link to comment Share on other sites More sharing options...
MostSpy Posted March 2, 2017 Share Posted March 2, 2017 I have just lost my lvl 103 XBOX PVE character "MostSpy" in server transfer - AFTER THE ROLLBACK... It literally no longer exists on any server Link to comment Share on other sites More sharing options...
Musketeer Posted March 2, 2017 Share Posted March 2, 2017 42 minutes ago, AshestoAshes said: My character's body is laying down safely in our base, and it won't let me log onto him.... I had the same thing.. but I tried again and again and I managed to have mine back eventually. Link to comment Share on other sites More sharing options...
Jonathanasger Posted March 2, 2017 Share Posted March 2, 2017 46 minutes ago, Musketeer said: I had the same thing.. but I tried again and again and I managed to have mine back eventually. With 'trying again and again" do you mean just keep logging into the server? And eventually you spawned in on your char, and not the "bob screen"? Link to comment Share on other sites More sharing options...
Rayotee Posted March 2, 2017 Share Posted March 2, 2017 Wait to ticket gm and upload our chars at ark, later we download again in our server, dont create new character or erase the first Link to comment Share on other sites More sharing options...
DaHighStoner Posted March 2, 2017 Share Posted March 2, 2017 On Tuesday, February 28, 2017 at 2:07 PM, Brainstorm said: 1 hour ago, Rayotee said: Same to me ? My tribemates send me a pic I made a new character and I'm looking at my body Link to comment Share on other sites More sharing options...
SokiOni Posted March 2, 2017 Share Posted March 2, 2017 I too have a doppelgänger , how do i get back in my body? Link to comment Share on other sites More sharing options...
Musketeer Posted March 2, 2017 Share Posted March 2, 2017 11 minutes ago, Jonathanasger said: With 'trying again and again" do you mean just keep logging into the server? And eventually you spawned in on your char, and not the "bob screen"? Exactly lol Link to comment Share on other sites More sharing options...
ndayon420 Posted March 2, 2017 Share Posted March 2, 2017 1 hour ago, Musketeer said: I had the same thing.. but I tried again and again and I managed to have mine back eventually. are you being serious? Link to comment Share on other sites More sharing options...
Musketeer Posted March 2, 2017 Share Posted March 2, 2017 Just now, ndayon420 said: are you being serious? Yeah.. it took ma about 3 attempts but yeah.. I can play as my old character (mind I did not create a new one).. I could see my body on the floor when I logged in with my son's account. So I knew the character was not deleted, I just couldn't log in for some reason. Creating new character would have deleted my previous one so I didn't do it. Maybe I just got lucky.. I don't know. My character was not lost due to Amazon failure though... I lost it temporarily after the rollback. Link to comment Share on other sites More sharing options...
DaHighStoner Posted March 2, 2017 Share Posted March 2, 2017 21 minutes ago, Musketeer said: Yeah.. it took ma about 3 attempts but yeah.. I can play as my old character (mind I did not create a new one).. I could see my body on the floor when I logged in with my son's account. So I knew the character was not deleted, I just couldn't log in for some reason. Creating new character would have deleted my previous one so I didn't do it. Maybe I just got lucky.. I don't know. My character was not lost due to Amazon failure though... I lost it temporarily after the rollback. So since I made a new character, I'm basically screwed Link to comment Share on other sites More sharing options...
Musketeer Posted March 2, 2017 Share Posted March 2, 2017 2 minutes ago, DaHighStoner said: So since I made a new character, I'm basically screwed On one steam account you can have one character per server... Creating a new one overwrites the old one Link to comment Share on other sites More sharing options...
Brainstorm Posted March 2, 2017 Author Share Posted March 2, 2017 they ahve made rolllback but i still cant see my character any place. one menbr tribe have pick my charact and bring base but i cant login in my character i only see the panel of bob creation .... Link to comment Share on other sites More sharing options...
stefano33306 Posted March 2, 2017 Share Posted March 2, 2017 I have a ticket open since 1 hour after the issue for my almost lvl 90 char. No answer for now... Link to comment Share on other sites More sharing options...
Brunhilde Posted March 2, 2017 Share Posted March 2, 2017 I got an reply yesterday at like 2.50pm pst. Made the ticket at like 1:30pm pst on the Outage day. I have the meetup on our server later today. See what he/she can do. I will report. Link to comment Share on other sites More sharing options...
Brainstorm Posted March 2, 2017 Author Share Posted March 2, 2017 2 hours ago, Brunhilde said: I got an reply yesterday at like 2.50pm pst. Made the ticket at like 1:30pm pst on the Outage day. I have the meetup on our server later today. See what he/she can do. I will report. hope we fix brun and hope too that he can help me too Link to comment Share on other sites More sharing options...
Brunhilde Posted March 3, 2017 Share Posted March 3, 2017 The GM was able to give me back both tribes on two servers(dinos + structures) and the Lvl. But the imprints rider bonus and Tek engrams are gone. Link to comment Share on other sites More sharing options...
Whereiscastro Posted March 3, 2017 Share Posted March 3, 2017 The character I lost was on Xbox official PVP. Wildcard GM Rusty came to my server in game added himself to my tribe then had a conversation about the process. The first time he came our turrets lit him up. The second time he returned in god mode. ill give them credit for trying hard to fix their mistakes, they do deserve applause for not ignoring mostly everyone that has had an issue but also it needs to be noted I haven't just lost a character during transfer, I have lost mine just walking up the beach. literally out of nowhere it will say you're dead, create new character. Link to comment Share on other sites More sharing options...
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