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Xeniero

CRASHING!!!! Obelisks and Supply Drops

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CRASHING!!!! Obelisks and supply drops

After update on my dedi. Anytime me or anyone clicks on any colour drop at any location as well as all of the obelisks. 

 

So now we cant do boss battles. Tek gear is even more impossible to obtain without commands and no one is able to go drop hunting... come on WC. We need updates that don't crash an entire server... 

 

Been part of the ark realm since day one on xbox and got a second xbox about 45 days later and been hosting many servers with it. This is one of the worst updates for crashing i have had to deal with. 

 

Pleeeeaase heeeelp!!!

Edited by Joebl0w13

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I'm not seeing this on 2 dedicated servers that I play on.  

Any more details you can provide?  Map, game mode, all players, every time, etc.  
Do you allow uploads/downloads on your server?  Did someone upload something just before it started crashing that's causing this?

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Island map. Normal. Pvp.happens for all players everytime. Uninstalled it on the dedi and reinstalled it still same issue. Uploads and downloads are all disabled. I am the only admin and i have not spawned anything in. It started as soon as i updated v750. I read up that people on pc have had this issue as well when they updated to the same patch before we did.

Just want to get my world in order again. I have a massive metal house i do not want to lose again.

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2 hours ago, Xeniero said:

Island map. Normal. Pvp.happens for all players everytime. Uninstalled it on the dedi and reinstalled it still same issue. Uploads and downloads are all disabled. I am the only admin and i have not spawned anything in. It started as soon as i updated v750. I read up that people on pc have had this issue as well when they updated to the same patch before we did.

Just want to get my world in order again. I have a massive metal house i do not want to lose again.

Well, that's what I have set as well. :(

Do you have a link to the PC version of this issue?  I think I remember seeing that so perhaps I can find it again.

EDIT I see this thread:

 

Edited by mleii

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A few more questions. :)

Is the server on a wired or wireless connection?  Wondering if some network call is being made when those are accessed give some of the UI there that might be having problems.
Have you tried moving the server to a different house to see if it's a network issue?  I know, a pain, but this is going to be hard to narrow down.
What server settings do you have set?  What's different from the defaults?  I know some new things that were added this version for that UI.  Difficulty level, engrams turned off, etc.  Perhaps screenshots of all the pages, but remove any information that you don't want to see.
 

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It is connected through a wired connection. I have tried it on a different network with same issue. The only setting i changed since the update was max diff. Got a few other settings tweeked but nothing was changed in the 6 months it ran smooth. Killed a few broods before the update. Then after update. Went to go kill a hard brood. Opened the obelisk and BAM kicked in the nuts... or kicked from the game lol same thing in my eyes.

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1 hour ago, Xeniero said:

It is connected through a wired connection. I have tried it on a different network with same issue. The only setting i changed since the update was max diff. Got a few other settings tweeked but nothing was changed in the 6 months it ran smooth. Killed a few broods before the update. Then after update. Went to go kill a hard brood. Opened the obelisk and BAM kicked in the nuts... or kicked from the game lol same thing in my eyes.

What is the old Difficulty Level set to?  And you don't have any engrams turned off in the new UI, right?  I'm just trying to think of what changed in this update that would be breaking you.

Could you try it with the max difficulty not checked?

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56 minutes ago, Xeniero said:

I have the old slide set at 1.0 bc even if you set it higher it goes to default max of 1.0. All engrams are left alone and i have tried with max diff unclicked. Have set the diff slide back down to 0.2 as well.

Bummer, really at a loss to help you out any more.  Sounds like you've tried a lot of things I would have tried.

I have pinged a few WC folks via twitter and elsewhere, they sometimes respond to me, but this last week or so I've not heard a peep back about anything. :( 

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Well there is some difference to my issue now... now everyone else is able to access the obelisks and drops on the dedi but on my personal xbox i crash at access of obelisks and drops.... its great bc i don not have to kill off my whole server. 

It does it for DEDI, OFFICIAL and NON-DEDI. SP though everything works. I have deleted the whole game from my xbox and reinstalled it with same issue.... even more lost then i was before.....

Edited by Xeniero

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Hey Xeniero, apologies about the late reply. This is a weird issue and right now I don't really have a solution for you on console due to it being difficult to iterate on. As a post earlier indicated it occurred on PC too, that may allow us to figure out why it's happened, resolve it there and then get a suitable fix out on console too, or at least a repro. I'll investigate further to see what I come up with but cannot provide you with a ETA for a suitable fix. This may even be something that's resolved when the next update hits, indirectly. Though it being related to localplayerprofile brings up some ideas. 

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Thank you so much for finally replying @Jat i shall stop blowing all of you up lol. I was just getting extremely annoyed that no one could take a min to saythey will look into it. Now i shall be patient and let you guys look into it. If you need anymore info just let me know on here or you can tweet me (same name). If needed  i can send videos that show exactly what happens.

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2 hours ago, Xeniero said:

It stopped about a week ago.  I made new maps on the centre, SE all on reg and then all 3 maps in prim plus and it was doing it for all of them but only on my account. Everyone else was fine. All seems fine now. Fixed it self some how. 

I am glad to hear it was fixed for you

As a software tester/developer for other things, I do hate it when things "magically" fix themselves.  As it means the bug is still there and hard to duplicate making it extremely difficult to ever get fixed.

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On 16/03/2017 at 1:13 PM, mleii said:

I am glad to hear it was fixed for you

As a software tester/developer for other things, I do hate it when things "magically" fix themselves.  As it means the bug is still there and hard to duplicate making it extremely difficult to ever get fixed.

Yeah i understand the complication it brings. I use to dabble in some programing in high school. Made a few little games. Trying to go through all the coding is a nightmare! At least the devs here are aware of it and it will make it a little easier  in the future if anyone else has any issues like this. Hope it fixed itself for good though.  Thanks @mleii and @Jat for doing what you guys could to help.

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17 minutes ago, Xeniero said:

Yeah i understand the complication it brings. I use to dabble in some programing in high school. Made a few little games. Trying to go through all the coding is a nightmare! At least the devs here are aware of it and it will make it a little easier  in the future if anyone else has any issues like this. Hope it fixed itself for good though.  Thanks @mleii and @Jat for doing what you guys could to help.

To be clear, I don't do much.  Just relay info and nag Jat.  LOL

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I made another topic as I didn't see this one but the problem sounds similar.

 

Server xbox crashes to home screen about five minutes into my player dedicated centre map. The island map crashes to home screen before it finishes loading in, though this was happening before patch and I have read that this could be due to a save file being too big. Never had problems like this before and never needed constant dino wipes like people are suggesting.

 

Tried loading centre and dino wiping to see if the server holds but it crashes the same way. 

 

Going and round bumping every topic that seems like it is the same or similar issue in the hopes that WC sort this out as soon and rounds possible. I'd rather have not had the patch and kept playing!

 

Edit: Just to clarify this is after the patch of the 17th of March. I didn't notice this thread predates that.

Edited by Mandoevsy

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9 minutes ago, Mandoevsy said:

I made another topic as I didn't see this one but the problem sounds similar.

 

Server xbox crashes to home screen about five minutes into my player dedicated centre map. The island map crashes to home screen before it finishes loading in, though this was happening before patch and I have read that this could be due to a save file being too big. Never had problems like this before and never needed constant dino wipes like people are suggesting.

 

Tried loading centre and dino wiping to see if the server holds but it crashes the same way. 

 

Going and round bumping every topic that seems like it is the same or similar issue in the hopes that WC sort this out as soon and rounds possible. I'd rather have not had the patch and kept playing!

 

Edit: Just to clarify this is after the patch of the 17th of March. I didn't notice this thread predates that.

Yes i am having the same issues now with the update that just released. My other issue fixed it self before the update but now i have this issue and the game is 100% not playable... so much for owning a dedi xbox...  been trying for hours to get it going. Nothing!

The updates are suppose to enhance the game... not bend us over and f**k us with out lube.... 

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