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  • Jen

    The Great Migration & Xbox UWP

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    As we have previously mentioned in July, today marks the beginning of the process of removing our lower population ARK servers on PC, Xbox, and PS4. Here is a quick breakdown on how this process will work.

    Taking Down Low Pop Servers
    These lower population servers make up about 33% of the existing online servers, with calculations based on sustained player-count as well as popularity of game mode. These servers will be taken offline and be re-purposed for new, fresh servers that will be put up on launch day. Any existing server that is not considered a low pop server and is not taken down will become a Legacy server. 

    Legacy servers will remain on a separate cluster from the new cluster, which means you will not be able to transfer anything between Legacy servers and the new servers.

    Servers Up for Deletion
    Below is a complete list of the servers that will be deleted come August 29th. You have from now until 12:00am EST on the 29th to move your belongings onto a server not present on this list. Please click one of the links below. They are separated by platform (PC, Xbox, and PS4).

    How To Move Servers
    If you are unfamiliar with the process, you are able to upload your items, creatures, and player through the Obelisk terminal, supply drops, as well as the Tek Transmitter. Survivors are advised to use Cross-ARK immediately to relocate their belongings onto a server that is not included in our take-down list above.

    Server-wide Blackout
    Our Official Server Network will be taken down at 12:00AM ET on August 29th and will remain down for approximately 8 hours, with our official servers coming back online at 8am ET. During this time we will be going through the process of removing all servers outlined in this post and re-purposing them into a new cluster, completely separate from all Legacy servers. The Legacy servers and all the new servers will come back online after that time.

    Important Customer Support Legacy Information
    When the current servers become Legacy servers on the 29th, we will no longer offer Customer Support to these Legacy servers. All outstanding tickets to our Customer Support team will be wiped clean on launch day, and no future tickets submitted by those playing on Legacy servers will be accepted. Going forward our Customer Support team will be focused on assisting those present on the new cluster, which will not be plagued by many of the issues that occurred during the Early Access process. Unfortunately it is beyond the scope of our operation to continue to offer support on Legacy servers at this time.

    Do note that this is for Customer Support only, which is the process of submitting a ticket through our support system. Legacy clusters for PS4 and for Xbox will still be receiving Ragnarok servers. Legacy servers will also receive all of the same fixes and content that the new cluster will.

    Allocation of New Servers
    We know you are all very curious about this, but we don’t have this information ready to share quite yet. What I can tell you is that we plan to continue to support all current existing game modes in some capacity, so you won’t lose access to your favourite way to play the game. In the beginning we will be mainly focusing our efforts on strictly PVP and PVE servers on all maps, but will allocate servers to the other game modes based on their popularity.

    Server Saves of Deleted Servers
    We will make the save files available as soon as we can, which will likely be sometime before Saturday. We will host these files which anyone can download and then you are welcome to re-host the save file for your own use. We'll include a link to where you can download server saves in this post when they are available. 

    To those affected by the move, we apologize greatly. This moving process will not be easy, but it is a necessary step towards our official launch. We have learned a lot throughout our Early Access adventures. Throughout our ups and downs, you’ve stood by our side and continued to support us during our growing pains and mess ups which is why we wanted our players to have the ability to keep as much progress as they can while still moving forward with a plan that will improve the game overall. We are committed to monitoring the health of this new cluster with our new ddos mitigation and changes to the transfer system (both of which will also be present on the Legacy servers), which will no doubt improve the official online playing environment.

    We look forward to fostering a fair and fun community with the beginning of our brand new ARK cluster on launch day. We very much appreciate your support of ARK through its Early Access process. 

    Xbox UWP, Rentable Servers, Crossbuy, & Crossplay!

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    While I have you here, I have some Xbox news to share as well!

    Originally our plan was to go out with Play Anywhere on our launch day but unfortunately that has now been pushed back until mid-September. However I do have some exciting news to share: with the use of Xbox and Windows 10 PC Crossplay (UWP) you can host your own server without needing an extra copy of the game or a second console to do it! (Though it is important to note that you will still be able to host a Player Dedicated server this way.) If you own ARK on Xbox, you get the Windows 10 PC version as well as the Xbox One X version for free and you can play with all your Xbox friends from your PC or either console. 

    In addition, we'll be introducing rentable servers for our Xbox Survivors at that time! We'll be sure to let you all know when these additions are ready to go out to Xbox users.

    Our release date is rapidly approaching and we're very excited for what is about to come. We hope you are too!

    All the best,

    Studio Wildcard

    :Jerblove:

    Edited by Jen

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    User Feedback




    they are giving us less than a week to transfer things.... why the raptor are they deleting almost 500 servers... i guess revenue isnt so great 

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    4 hours ago, Arkdevspleasehelpme said:

    because they are taking down all of hardcore

    #boycottArk

    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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    Just now, TracerBee said:

    Not easy when you have around 200 private dinos and around 6 bases across 3 servers.

    at the end of it atleast they have put new servers on and give us time if our server is the ones being wiped. atleast they not wiping all servers. The way i see it at the minute is everyone done all the breeding of mutations you want one go to facebook join and buy one whatever you want the stupidly high level and stat dinos due to server cap glitch and such it spoils the game where is the survival if every day all you do is meat runs on a giga for example killing everything id rather go back to the hard taming with berries and raw meat sitting there for hours waiting to tame not knowing whether im going to get killed i.e titanboas in swamp 

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    5 hours ago, KishK0 said:

    Why would you release the game at such an unfriendly time for Europeans? 2-3 a.m. for most of Europe, on a tuesday :(

    Also, regarding the game modes, I bet no flyers, tribe limited servers or even Island only servers would be 10x more popular that hardcore or primitive, please consider adding those :Jerblove:

    @Jen

    Tribe limited servers? Didn't WC add a 70 tribemember cap to tribes in a recent patch?

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    5 minutes ago, TracerBee said:

    Not easy when you have around 200 private dinos and around 6 bases across 3 servers.

    Some of us have actual poop to loose, including thousands of play hours.

    Exactly it's not the fact that I will lose my base or what have you, it's the time spent doing it all, it just seems like that 2 months worth of work on it was wasted. I'm never going to get that time back and if anything goes wrong after that time will be lost too. I've lost incentive to play on current server /(limbo) legacy sever. So to sum it up we have to move everything for the fear of what might come in the future events of these limbo severs.

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    5 minutes ago, iDragonb1ade said:

    at the end of it atleast they have put new servers on and give us time if our server is the ones being wiped. atleast they not wiping all servers. The way i see it at the minute is everyone done all the breeding of mutations you want one go to facebook join and buy one whatever you want the stupidly high level and stat dinos due to server cap glitch and such it spoils the game where is the survival if every day all you do is meat runs on a giga for example killing everything id rather go back to the hard taming with berries and raw meat sitting there for hours waiting to tame not knowing whether im going to get killed i.e titanboas in swamp 

    thats my point man, i barely have time to move out. Wish they'd just announce official wipe months ago and just wipe everything.

    Edited by TracerBee

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    People don't be naive.

    Servers that are being repurposed are not going to become new legacy servers. That's not how it works. So don't dream about new Ragnarok legacy servers.

    They will become new supported servers in newly created cluster.

     

    Edited by Musketeer

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    I currently play on a PVE center server that is going to be a legacy server. I do not know how it will be possible to take any players from other servers onto our map. The map is completely dominated by a small handful of tribes. They have 80% of the map covered in pillars and structures so that no one can build anywhere. the only spots open are spots where you can not random spawn and are hard to get to without already being set up with proper gear and mounts. Many of the passes, rivers, Islands, and resources are blocked off by these few tribes and in most cases these tribes do not live anywhere near the places they are blocking. On top of this issue is the even bigger problem of server dino cap. These same tribes and a few others use alternate accounts to create alternate tribes so that they can have a massive amount of dinos, sometimes as many as 500 or more just for 2 or 3 people. Every single weekend we hit the server dino cap and can no longer tame or raise anything. I have often heard these tribes threatening to kite dinos to smaller tribes to lower cap although I am not sure how often it is actually done. Many people here are using other servers to keep their excess dinos so that they can continue to hatch out more dinos. For weeks I have been watching these few tribes do everything they can to run off any new players that join, everything from extreme rudeness to downright threats. There is currently MAYBE 20 actual players on this map because of all the alt accounts, alt tribes and land hoarding. My big question is how do the developers expect players and dinos to come here from servers that are being taken down and are they going to do anything about a small handful of people owning the whole map and refusing to let anyone build?

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    5 hours ago, Nokosa said:

    So we supported you for years but now you won't support us? The people who helped you better the game? 

    Tell me why I should continue playing.

    They got your money. They don't need to care if you do.

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    From Jen's post:

    Taking Down Low Pop Servers
    These lower population servers make up about 33% of the existing online servers, with calculations based on sustained player-count as well as popularity of game mode. These servers will be taken offline and be re-purposed for new, fresh servers that will be put up on launch day. Any existing server that is not considered a low pop server and is not taken down will become a Legacy server.

    Allocation of New Servers
    We know you are all very curious about this, but we don’t have this information ready to share quite yet. What I can tell you is that we plan to continue to support all current existing game modes in some capacity, so you won’t lose access to your favourite way to play the game. In the beginning we will be mainly focusing our efforts on strictly PVP and PVE servers on all maps, but will allocate servers to the other game modes based on their popularity.

    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Thanks for the lies. Our entire gamemode, Primitive PvP Hardcore is now 100% removed from the game. We have ZERO way to move elsewhere as our 3 freaking Primitive Hardcore servers were connected to each other, period....

    I won't start about those 2 100% imprint giga we just did over the last week, sleep deprivated....

    Edited by Darkholis

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    I remain highly unimpressed with Wildcard Studios. I didn't even know this was a thing because I don't play on official, but let me get this straight...

    Waiting until 5 days before hand to tell anyone they need to move, leaving people with busy schedules or who might be busy this weekend completely out of luck. Upping the count to 33% instead of an aforementioned 10%, meaning more people are going to have to move than previously thought. A lack of support for the Legacy servers, which means either transfer to a new one or get little to no support and customer service. And, as far a I can see, nothing about how to deal with items that you can't transfer across servers or things like offering to reimburse for boss saddles (because you can't remove them from the dino, but they get lost when you transfer them).

    I'm surprised you guys are still in business, this is a really dirty tactic to pull. I'm so glad I don't bother with official servers, this is a mess. I feel really sorry for all the players that have to go through this bull, it's not fair to you guys at all. Wildcard is giving us who bought the early access edition next to nothing for all the crap we went through to help make the game what it is and focusing on the new players who aren't used to their crap and will continue to spend money on them because they don't know better. *shakes head*

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    So wait... you will no longer provide support to those of us who have been testing this ******* game for over two years now, making it possible for it to even get to this point? Wow... way to **** on people who paid to make the game.  You want to sell us two upcoming paid DLC? ha! You wont get another dime out of me unless you reverse this idiotic decision.

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    why are my posts red and hidden?  Ok so this one is not? Do you just not want me to tell people that a few tribes own my legacy server and no one will be able to build or transfer dinos here? I currently play on a PVE center server that is going to be a legacy server. I do not know how it will be possible to take any players from other servers onto our map. The map is completely dominated by a small handful of tribes. They have 80% of the map covered in pillars and structures so that no one can build anywhere. the only spots open are spots where you can not random spawn and are hard to get to without already being set up with proper gear and mounts. Many of the passes, rivers, Islands, and resources are blocked off by these few tribes and in most cases these tribes do not live anywhere near the places they are blocking. On top of this issue is the even bigger problem of server dino cap. These same tribes and a few others use alternate accounts to create alternate tribes so that they can have a massive amount of dinos, sometimes as many as 500 or more just for 2 or 3 people. Every single weekend we hit the server dino cap and can no longer tame or raise anything. I have often heard these tribes threatening to kite dinos to smaller tribes to lower cap although I am not sure how often it is actually done. Many people here are using other servers to keep their excess dinos so that they can continue to hatch out more dinos. For weeks I have been watching these few tribes do everything they can to run off any new players that join, everything from extreme rudeness to downright threats. There is currently MAYBE 20 actual players on this map because of all the alt accounts, alt tribes and land hoarding. My big question is how do the developers expect players and dinos to come here from servers that are being taken down and are they going to do anything about a small handful of people owning the whole map and refusing to let anyone build?

    Edited by TyphoidBeaver
    corrections

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    So will we ever be able to get our stuff to transfer over to Ragnarok? My server is being deleted If I move will I be stuck on a legacy server? I don't want to lose all my wyverns, that's a lot of time and effort gone.....

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    5 hours ago, Karnivore said:

    What the hell happened to servers would only need a few people per weeks and you would " keep the servers open for that one person "?

    My SE server is on here and it never has zero pop and now we all have to move?

    Will you allow us to xfer our non xferable items like element and wyvern talons ? 

     

    Quote from the state of the ark

     

     We will also be taking steps to remove some of our ‘ghost town’ servers, where the player population has remained near-zero for an extended duration of time. We’ll take a look at the statistics and will be repurposing 10% of the lowest count servers across all platforms

     

    Supported SE form the minute it came out, sever is never near-zero for an extended duration of time.  

    and now on release, with the phoenix i have been waiting months and months for, i have no base and i stand to loose all of my non xferable stuff... just awesome

    I have been telling people for over a year WC is full of poop and will delete the old servers. Funny how they went from 10% to around 35% already. Half a year and Legacy servers will be all gone. They are just doing this way to try and show they kept their word on not deleting servers with a health pop.

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    5 hours ago, Hawkin said:

    This is some of the Dirtiest Stuff wildcard has done (which is saying alot) They wait until 5 days before they delete the servers to present this list. Then they announce that 33% of all servers will be deleted instead of the previously announced 10%.

    Wildcard is one of the worse gaming companies I have come across.

    They also said they would give us this info 30 days out from a server being removed. They are so full of poop. Sad since Ark is the best dam game I have played.

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    WC basically abandoned and f**ked we legacy players who have thousands of gameplay hours. They think they have already earned our money so won't care a **** about us anymore and gonna welcome the new customers upon release. Well, we are gonna see how the sale goes on release. 

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    It also prove that they dont care in anyway about any of the Hardcore servers. @Jat Guess we won't be getting any special care for our unique gamemode heh? Thanks for the raptoring lies again WC.

    Edited by Darkholis

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    Rip ScorchedEarth server

    It has alway ~10 people online at a time and my main Base. Only time it had 0 for a week was due to a bug, where the server just didn't get updated and nobody was able to join...

    Rest in peace 

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    @Jen : Since their will be no customer support anymore for legacy servers, could you guys give us the Server saves of every existing servers and not just the saves of servers that will be deleted at the end of the month please ?

    This could be a way for legacy players to continue playing on administrated servers as long as at least one unofficial copy of their legacy server is created.

    In the long term, it could allow WildCard to decommision more legacy servers since their populations would migrate to unofficial.

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    57 minutes ago, Brometheus said:

    WOOOOOOW you guys literally lie to us an have no problem doing so how can you just burn us all like that an not even care your meant to be a proffessional company yet you treat us like dirt an literally say one thing when you know that is not whats happening at all your a disgrace of a game studio an you have A LOT to learn even after 2 years your terrible!!!!!

    LIE NUMBER 1>>>>>> 1 month to move after the kill list goes up they say......but truth is we have 5 days......you understand these servers are 2 year old how do you expect people to move 2 years worth of gameplay while they have work an familys in real life to look after too you rush us an gives us the short end of the stick just because your rushing to meet your own in house deadlines which by your own fault your way behind schedule for which is totally unfair you have no consideration for us what so ever we are the reason you have a game the reason your game is so popular yet you just mug us off like we dont mean anything at all......>:(

     

    LIE NUMBER 2 >>>>>> All legacy servers will receive total an full support " just like our new official servers " they say......truth is legacy servers wont recieve any support after they become legacy servers on the 29th.......all current tickets will be wiped what an absolute bail out your a poor excuse of a dev team (NOT AN INSULT GP DONT REMOVE MY COMMENT ITS JUST AN OPINION THERES A DIFFERENCE ) but I am pretty sure others will agree you just basically took a massive one on all of our heads thanks a bunch wildcard nice way to thank us for playing your game for the last 2 years.>:(>:(

    omg brometheus :(...sorry about your server mate.

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