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  • Official Statement Regarding H.O.D Gaming and Game Exploits

    Providing a fair, fun, and safe environment for everyone is something we take very seriously here at Wildcard.  Building an enforcement team was the first step to making sure that people can enjoy ARK without fear of cheating.  Since the introduction of the enforcement team, we've noticed a considerable improvement in the overall quality of life of those playing on our official servers. In severe situations, like someone meshing or duping or spreading information related to such, our first instinct is to try and take action with the intention of preserving the integrity of our official server network.  

    When someone is banned as a result of our Code of Conduct, there is an appeal process that allows for a fair review of the situation. There are always two sides to every story and we want to remain impartial and hear both. Any issue that violates our Code of Conduct is subject to a fair appeal process. When things land in the gray area, our first instinct is to do whatever is in our power to prevent abuse. Upon further review of the situation involving H.O.D Gaming, we felt that it was not deserving of a permanent ban. Videos showing exploit techniques are admittedly a gray area when it comes to enforcement, which is just one of the reasons why the appeal process exists for bans.

    Several changes each patch are aimed at fixing exploits but the methods that are used are continually evolving; as such, we are always trying to improve our procedures when it comes to situations that affect the player-base.  We use these situations to take a look at our internal process and identify areas where we can do better or provide more clarification.

    There are established methods for escalating exploits to the development team that exist to prevent the spread of information to the general public.  The more widely known an exploit is, the more likely it is to be exploited. In these instances you should file your report on the SurviveTheARK website.  You can find the link to report abuse or bugs under the support header.

    We want to make sure that everyone can enjoy their experience on our official network and will continue to take exploit matters seriously.  As always, we value community feedback and encourage you to share it with us. Thanks for your continued support and passion for the game!

     

    Team Wildcard

    Edited by Cedric


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    talk about mechanics, 

    Mana  kill all my dino out of reach my turrets

    & jump in my 70 specix and kill all the rest 

    mana can jump in 70 specsx, make a jump and save himself ... & jump again in and kill all


    Mana kill the game ...rip ark

    Edited by gravel
    • Sad 1

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    Guest BubbaCrawfish

    Posted

    2 hours ago, Sosinchen said:

    Believe it or not, I know a server owner that linked the game chat and Discord so that players can ping Admins even when the admins are not online. The server owner's Discord name is Lewimaron, and the server is Jamon Paradigm.

     

    Actually, I would love to recommend him to be part of the WC team. Him and the people that helped him to make the linking code. I mean, that by itself is NOT easy to do, and yet they were able to do it.

    It's not that difficult, and if that admin is just using this, and hasn't actually done anything to contribute to that project, then your faith is severely misplaced...

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    Compared to rust your enforcement service response time is ridiculous how can it take months just for you to reply when rust takes 30 minutes to 6 hours ?! I love the game but its hard for me to say i support such a game with broken maps and a almost unlimited amount of exploits no other game has this!

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    "In these instances you should file your report on the SurviveTheARK website.  You can find the link to report abuse or bugs under the support header."

    I guess you are talking about the 'PC Only' Options to Report abuse or Bugs xD such a joke...

    I quit ark weeks ago and didnt regret it as you simply dont realize that you are responsible for YOUR CONSOLE GAME AS WELL! I've send in a bug Report in january 2018 and it didnt get fixed on console yet xD. I always wanted to stay cool with Wildcard but lets face it. You never cared about your console Players and you never will, just like Jade Plays Games always told you in so many videos. And that's the reason why i hope all console Players stop playing your company's games. It's embarassing. You can't fix any bug we are reporting and i never heard of anyone on console who got banned for exploiting. People are even posting Videos of them meshing and exploiting on their own xbox profile because they know they don't have to fear anything...

    Good Game, worst Support i've ever seen...sorry to say this but it's true!

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    You're just pathetic. Using the same art over and over, banning youtubers that show how flawed your game is, launching broken maps and gamemodes, scamming us with Atlas (ocean dlc that the devs transformed  unplayable garbage) and list goes on to the INFINITE. Wildcard you're just raptoring shameless. A company so corrupt and moneyhungry that makes EA look good.

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    This ban was the best thing to happen, They banned the most popular ark youtuber and its just blown up, every ark youtuber and many many other channels are all talking about it, and everyone including people that don't play the game now know just stupid and bad a game company you are. GOOD JOB YOU IDIOTS  lol

    Edited by paradoxSie

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    Guest BubbaCrawfish

    Posted

    2 hours ago, paradoxSie said:

    every ark youtuber and many many other channels are all talking about it

    Not many of the mainstream ones have picked it up, and I doubt they will due to the point that he's been meshing for a while himself.

    Those youtubers are more going on about Anthem and Apex Legends still.

    Really though, they should've left him banned, as he knew what he was doing was wrong, and he went the wrong way about reporting it. He only put it out as a video after his tickets went untended, and he ended up being meshed...

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    1 hour ago, BubbaCrawfish said:

    Really though, they should've left him banned, as he knew what he was doing was wrong, and he went the wrong way about reporting it. He only put it out as a video after his tickets went untended, and he ended up being meshed...

    You're saying he should have stayed banned for exposing an issue which has plagued Ark since release? That's ludicrous. Also reporting bugs and exploits the way Wildcard ask doesn't work. What HOD did was expose a real problem this game has been facing for 3 years now to the public. There was nothing wrong with what he did. It needs to be talked about and it needs to be constantly brought up to these developers or else they will ignore their community like they have been for the last 3 years.

    Also even if he did make the video because he got ignored and meshed... why can't he? What's your point exactly? He has a right to honestly review a game and bring up the faults it has. The people who are saying HOD should have been banned have all these ridiculous reasons to justify it such as "he only did it because he got meshed and he was salty!" or "he did it for publicity and money!!" which are points which are completely left redundant of relevance or meaning. It's like you're all missing the point of the whole video.

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    On 3/27/2019 at 5:55 PM, Cedric said:

    Providing a fair, fun, and safe environment for everyone is something we take very seriously here at Wildcard.  Building an enforcement team was the first step to making sure that people can enjoy ARK without fear of cheating.  Since the introduction of the enforcement team, we've noticed a considerable improvement in the overall quality of life of those playing on our official servers. In severe situations, like someone meshing or duping or spreading information related to such, our first instinct is to try and take action with the intention of preserving the integrity of our official server network.  

    When someone is banned as a result of our Code of Conduct, there is an appeal process that allows for a fair review of the situation. There are always two sides to every story and we want to remain impartial and hear both. Any issue that violates our Code of Conduct is subject to a fair appeal process. When things land in the gray area, our first instinct is to do whatever is in our power to prevent abuse. Upon further review of the situation involving H.O.D Gaming, we felt that it was not deserving of a permanent ban. Videos showing exploit techniques are admittedly a gray area when it comes to enforcement, which is just one of the reasons why the appeal process exists for bans.

    Several changes each patch are aimed at fixing exploits but the methods that are used are continually evolving; as such, we are always trying to improve our procedures when it comes to situations that affect the player-base.  We use these situations to take a look at our internal process and identify areas where we can do better or provide more clarification.

    There are established methods for escalating exploits to the development team that exist to prevent the spread of information to the general public.  The more widely known an exploit is, the more likely it is to be exploited. In these instances you should file your report on the SurviveTheARK website.  You can find the link to report abuse or bugs under the support header.

    We want to make sure that everyone can enjoy their experience on our official network and will continue to take exploit matters seriously.  As always, we value community feedback and encourage you to share it with us. Thanks for your continued support and passion for the game!

     

    Team Wildcard

     

    View full article

     

    I reported a person selling in game items and dinos for real money, enforcement team just laughed at me and closed the ticket. Not sure how you expect people to have faith in a dev team that cant even employ a respectable enforcement team.

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    Guest BubbaCrawfish

    Posted

    52 minutes ago, Ryuk said:

    You're saying he should have stayed banned

    Yes, he should've stayed banned for making a tutorial, and having most of his videos admitting that he was using that same exact exploit to build his bases in places they wouldn't be found.

    If you think that exposing a whole heap more players to meshing via showing the exploit is something to be lauded, then you obviously have no care about anyone else, no matter the consequences of said actions, just as long as it gets fixed...


    However I've said many times, that what if they CAN'T fix it fast enough to stop more people exploiting it.

    After all, the patch notes show MULTIPLE attempts to FIX this, yet you willingly ignore that, and would prefer public videos be made about the exploit to draw a weaponized mass of viewers to come and attack the devs directly, rather than actually reporting it directly to devs VIA THE APPROPRIATE AVENUES, without any evidence to show that he has actualy submitted the bug reports, in as much detail as he's showing how to exploit said exploit.

    Quite frankly, he should still be banned, unless of course, they unbanned everyone who was banned for showing meshing tutorials and commiting the same exact act as he has done.

    If you don't care about those others that have been banned, then you're just being hypocritical.

    By supporting this sort of SJW action, then you are supporting 0-day exploits on your PCs, and wouldn't mind if your PC got taken down by someone using a 0-day on you, because 'it draws attention'...

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    Playing Ark is like being in an abusive relationship with WC. You keep coming back hoping things will change. I am so tired of WC. Fix the game dammmm! 

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    Wow first fixing issues no one cares about and ignoring many of your customers and now banning someone for post a YouTube video.Just plain O cruel.Youtube videos regarding exploits are usually a good thing becuase developert gets to learn about the exploit and can fix it but no this company decides to not fix but punish 1 player for every bad person’s actions.This is worse than not answering switch players.Well on the bright side if this “event “becomes big they can be famous.

    Edited by rageraxes

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    Everyone I know quit playing ark its just me on my nitrado server iv reported so many issues and nitrado directs me back to this dead support and I got no help its been 4 months now since I been struggling with the same issues bugs and exploiters I will gladly throw wildcard under the bus on purpose because I lost my friends and tribes and dedicated players so take some of your own beating scrubs can't take the truth at all the truth hurts doesn't it so you banned people or release updates to distract people from issues which don't work...congrats you guys got me to quit have a great time with your broken game worse then fallout 76

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    HOD Gaming turned exploits into cancer by spreading them to hundreds of thousands of people. You did the right thing with the ban. 

    Now you've crumbled and shown that no matter what you do, as long as you're popular, there will be zero repercussions.

    You should have stood for what's right, no matter the cost. Now you're right in line with the BBC protecting pedophilia and Michael Jackson paying off his victims.

    What if I released "How to Build Your Own Nuclear Weapon" videos on YouTube? You think I shouldn't be accountable for the mortal combat that would follow world wide?

    You've proven poor at what you do for so long I lost faith and have been trying to get a refund, (which you don't have an appeals process for and I don't have 100k subscribers so I can't get this "fair" treatment you're flapping about)  with HODs ban I assumed WildCard would begin to claw back at least some respect, however, it was just a temporary shadow covering your incompetence.

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    *Providing a fair, fun, and safe environment for everyone is something we take very seriously here at Wildcard.* 

    Alpha tribe on EU-Crossark 10 got meshed in redwood cave by 4 guys with titan, WC did nothing, because this server was considered like legacy.No protection against Russians, or Chinese using aimbot, like its basic survival kit. There is plenty of videos on youtube, when guy wiping Chinese who absolutely using aimbot, and no feedback from WC, you just leaving it with answer how many people here saying, after 2-3 months you answering and answer is *we know about it* or *we cant do nothing against this*.Every game devs, every steam or ps4 massive online game have hard protection against cheats or exploits,(If Im not counting Fortnite) but you just have no answers. 

    btw, there is video, where guy defending against Chinese cheaters with aimbot, to just show some asslickers here for WC this is not hoax. https://www.youtube.com/watch?v=cMey-bkQxwg&pbjreload=10

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    Ive been banned from your forums for years because i spoke the truth about yous being totally corrupt looks like i was right.Yous are deliberately killing your player base there can be no other explanation.And Hod gaming was happy to promote atlas despite it being awful so he can't be trusted neither.

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    25 minutes ago, davetherave said:

    Ive been banned from your forums for years because i spoke the truth about yous being totally corrupt looks like i was right.

    That is not true. Your "davetherave" account was created in 2016 and never received any restriction/suspension. Your "davetherave2017" account that was created in 2017 was banned because alternate accounts are not allowed on the forums as stated in the Community Forums Guidelines (rule #5). None of your accounts received any restriction/suspension for any of your comments regarding Wildcard. That being said, if you have any issue using the forums, please submit a Support Ticket. Moderation and forums ban should not be discussed publicly. Thanks.

    Edited by invincibleqc

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    16 hours ago, BubbaCrawfish said:

    Yes, he should've stayed banned for making a tutorial, and having most of his videos admitting that he was using that same exact exploit to build his bases in places they wouldn't be found.

    If you think that exposing a whole heap more players to meshing via showing the exploit is something to be lauded, then you obviously have no care about anyone else, no matter the consequences of said actions, just as long as it gets fixed...


    However I've said many times, that what if they CAN'T fix it fast enough to stop more people exploiting it.

    After all, the patch notes show MULTIPLE attempts to FIX this, yet you willingly ignore that, and would prefer public videos be made about the exploit to draw a weaponized mass of viewers to come and attack the devs directly, rather than actually reporting it directly to devs VIA THE APPROPRIATE AVENUES, without any evidence to show that he has actualy submitted the bug reports, in as much detail as he's showing how to exploit said exploit.

    Quite frankly, he should still be banned, unless of course, they unbanned everyone who was banned for showing meshing tutorials and commiting the same exact act as he has done.

    If you don't care about those others that have been banned, then you're just being hypocritical.

    By supporting this sort of SJW action, then you are supporting 0-day exploits on your PCs, and wouldn't mind if your PC got taken down by someone using a 0-day on you, because 'it draws attention'...

    • Nowhere in the terms of service does it say you can't showcase exploits on platforms Wildcard don't own such as Youtube. It only covers Wildcard's official websites and their game itself. Check their code of conduct if you don't believe me. 
    • If you're on official you have been meshed before at least once. There is no way that people haven't been exposed to meshing if they play official. People deserve to know the truth and see how easy it is so they know exactly what kind of game they're playing. If the developers cannot protect these players from meshers I think they should at least be allowed for them to see how easy meshing is so they can opt out of spending several hours a day grinding in a game only to lose it all because of a single guy with rockets and some climbing picks blew up your base from below. 
    • Yes, I've seen their posts where they claim it's out of their control pretty much. I don't think that's good enough. Name one other highly successful game which is plagued with this many major exploits that hasn't got fixed in 3 years. You can't. Good developers fix their games. Their attempts quite frankly, aren't enough. This game is a mess and I see no reason why people can't expose that fact.
    • Like I said earlier, posting a video on a third party website about meshing does not break the terms of service. You are assuming you understand my viewpoint when you do not. If somebody broke the rules and got banned I really couldn't care less but HOD didn't break the rules. Also I care about some people who have been banned unfairly, but that simply has no relevance to this topic and it seems you're just trying to debunk my views by randomly calling me a hypocrite lol
    • Oh look, another wild assumption. Comparing that to 0-day exploits is rather bizarre. I'm also pretty sure you have me mistaken as some kind of raving lunatic. I do not support meshing but it's clear a big change needs to happen on this game as for the longest time nothing has changed and this video/controversy might trigger that very change. Wildcard are not doing enough and need to step up their "fixes" and this video might be the kick up the bum that they need. Also, you know what I do support? Good developers who make good games. 

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    Guest BubbaCrawfish

    Posted

    1 hour ago, Ryuk said:

    Oh look, another wild assumption. Comparing that to 0-day exploits is rather bizarre.

    It's a comparison which is rather valid.

    It's the idea that you're spreading an exploit that not everyone will know about, so you are being reckless with anyone who doesn't know, as you are showing people how to do it. If the issue cannot be fixed you leave people vulnerable, and unprotected.

    You aren't forcing hands, you are simply showing how naive, and reckless you are.

    I use the 0 day example, because when people do this sort of thing, there's actually a legal hinting to remove the mentioning of the exploit online so it can be fixed, rather than just leaving the information out there.

    It's not that big a stretch to point out that if someone showed how to crash a server because of the same 'reasons' HOD put out for the 'release', just because it  'forces them to fix it', and in the case of Wildrcard not being able to fix it, you'd end up screwing over everyones servers, just because once random script kiddies get hold of it and weaponize it,  it'll be mental.

    Maybe you are incapable of looking at things from other perspectives, especially when you THINK you're getting something 'done', but thin is, this is a bad precedent, and as I mentioned over this thread multiple times, HOD should've stayed banned. CoC or not, the way he has been doing things, is just plain naive and self centered.

    As for the hypocrite statement, it's about the OTHER people who are banned, who didn't get the option to weaponize their viewerbase, and 'popularity'... But it's just HOD right? No love or knowledge of them, right?

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    Guest BubbaCrawfish

    Posted

    1 hour ago, Ryuk said:

    Nowhere in the terms of service does it say you can't showcase exploits on platforms Wildcard don't own such as Youtube. It only covers Wildcard's official websites and their game itself. Check their code of conduct if you don't believe me. 

    This, is null...

    He should be banned for this simple line... He knew where he built was wrong, that's why he's constantly saying 'It's not under the mesh", while he's mentioning that he's built his base in behind a rock wall that whilst inside IS COMPLETELY TRANSPARENT... I'd say that looking through a rock wall, would be a highlighting feature of being in an unintended area, and building in there.... is covered by the CoC...

    building in unintended game-zones (under the mesh or above the map)

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    I recommend stop playing ark we grinded built up to be strong on ps4 and we got meshed all towers are up but rep was blow from wall and only tower in base as well however somehow all vaults are left and everything safe except everything against the wall

    . #raptor ark

    start the movement

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    FREE H.O.D!!!!! Wild Card you're something else, sickening company! 

    Thank god  DeltaCraftArk Unofficial PC on Xbox one, doesn't have this sort of stuff.

    Edited by R4yyW4LSHH

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    Ark needs to fix there poop quick. My pearl cave was meshed into to I even got a screenshot of the guy saying “call me a mesh monkey”

     

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