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  • Community Crunch 223: Genesis Transfers, Fixes and On The Horizon

     

    Greetings Survivors!

    In this edition of the Community Crunch, we’ll cover the details of opening Genesis Transfers on our Official Networks, the Dupe Protection System, Meshing detection, Third-party software, hardware upgrades for our servers, player dedicated servers for console, Mac, Linux, and we’ll touch on what we’ve been working on recently along with an overview of our focuses over the coming weeks.

    Before we dive into that, we’ll take a brief pause to acknowledge these unprecedented times for all of us - our team, our players, our families, and yours - things are tough right now and we could all use some support and camaraderie. Now, more than ever, activities like gaming allow us to stay connected and engaged with our community, particularly for those of us practicing social distancing, often in isolation. As a small gesture of appreciation for our extended ARK family, we will be continuing to run 2x rates for the foreseeable future. As we continue navigating our way through these extraordinary and challenging times together, our heartfelt thoughts are with all of you. Stay safe Survivors!

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    Genesis & New Official Servers Transfers 

    We’ll be opening full transfer of items and dinos into Genesis on May 15th, 2020 with two notes. The first note is that Extinction Titans will be restricted from transferring and the second is that Managarmr will be marked as unrideable. In the case of the latter, this decision was made in relation to their close-to-flyer status and their ability to dash through certain missions. We have opted to allow Gigas as they serve as a counter to tanking dinos, and Rockdrakes, as they bring some utility whilst being less mobile than Manas.

     

    New Server Transfers

    These were the latest servers added in tandem with our free weekend. Similarly to Genesis One servers, on May the 15th, they’ll also have their transfers enabled:

    EU-PVE-Official-TheIsland705
    EU-PVE-Official-TheCenter706
    EU-PVP-Official-TheIsland707
    EU-PVP-Official-TheCenter708
    EU-PVE-Official-Ragnarok709
    EU-PVP-Official-Ragnarok710
    EU-PVP-Official-Valguero711
    EU-PVP-Official-TheIsland712
    EU-PVE-Official-Valguero713
    EU-PVP-Official-TheCenter714
    EU-PVP-Official-Ragnarok715
    EU-PVP-Official-Valguero716
    NA-PVE-Official-TheIsland717
    NA-PVE-Official-TheCenter718
    NA-PVP-Official-TheIsland719
    NA-PVP-Official-TheCenter720
    NA-PVE-Official-Ragnarok721
    NA-PVP-Official-Ragnarok722
    NA-PVP-Official-Valguero723
    NA-PVP-Official-TheIsland724
    NA-PVE-Official-Valguero725
    NA-PVP-Official-TheCenter726
    NA-PVP-Official-Ragnarok727
    NA-PVP-Official-Valguero728

     

    Server Upgrades

    We’ve also been recently working on upgrading the last of our servers to new hardware. A lot has already taken place across all platforms, these were our most recent that took place over the last week:

    PC
    EU-PVE-Official-Aberration222
    NA-PVE-Official-TheIsland339
    NA-PVE-Official-Extinction502
    EU-PVE-Official-Valguero526
    EU-PVE-Official-TheIsland198
    EU-PVE-Official-TheIsland43
    EU-PVP-Official-Ragnarok189
    EU-PVE-Official-Ragnarok397
    LEGACY-The-EU-PVE-OfficialServer262 (on Nitrado)
    EU-PVP-Official-TheIsland333
    EU-PVE-Official-TheIsland343
    EU-PVE-Official-TheCenter349
    LEGACY-The-EU-PVE-OfficialServer272 (on Nitrado)
    EU-PVE-Official-TheIsland346
    EU-PVE-Official-TheIsland347
    EU-PVE-Official-TheIsland344
    EU-PVE-Official-TheIsland395
    EU-PVE-Official-TheCenter396
    LEGACY-The-EU-PVE-OfficialServer263 (on Nitrado)
    EU-PVE-Official-Valguero523
    EU-PVE-Official-Valguero525
    LEGACY-The-EU-PVE-OfficialServer265 (on Nitrado)
    LEGACY-EU-PVE-TheCenter633
    EU-PVE-Official-Ragnarok389
    LEGACY-The-EU-PVE-Isolated-Ragnarok60
    EU-PVE-Official-TheIsland78
    EU-PVE-Official-GenOne661
    EU-PVE-Official-GenOne662
    EU-PVE-Official-GenOne663
    LEGACY-The-EU-PVE-Ragnarok59
    EU-PVE-Official-TheIsland705
    EU-PVE-Official-TheCenter706
    EU-PVP-Official-TheIsland707
    EU-PVP-Official-TheCenter708
    EU-PVE-Official-Valguero518
    EU-PVE-Official-Valguero519
    OC-PVE-Official-Ragnarok208
    NA-PVE-Official-Ragnarok383
    EU-PVE-Official-Valguero516
    
    PS4
    Asia-PVP-PS4Official-TheIsland557
    Asia-PVE-PS4Official-Valguero1116
    Asia-PVE-PS4Official-Valguero1117
    
    Xbox
    NA-PVE-CrossPlayOfficial-Valguero1169
    

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    Mac & Linux

    Late last week we were able to push out fixes for both the Mac and Linux versions of the game, which should allow those clients to play on the latest servers, with all the latest content. We appreciate your patience and will be working on improving our pipeline to get these out to you in a quicker and more stable state.

     

    Player Dedicated Servers


    We’re still in the process of iterating on getting Player Dedicated Genesis Servers working on the standard Xbox, PS4 and PS4 Pro. The reason it’s taking longer than expected is due to the fact that Genesis introduced a lot of new underlying systems to ARK, primarily related to the Mission System. This led to an increase in how much memory is required to host a Genesis server. Currently, our engineers are working on optimizing the server so that they’re less intensive on memory usage to see if we can get them under the necessary threshold to allow the other consoles to host them too. It’s on an ongoing process and we’ll keep you updated as we get further along.


    Live Game

    Over the past couple of months, we’ve shifted our primary focus for our regular patches between balance/quality of life and bugs/exploits. The past few weeks have been primarily dedicated to bugs and exploits in this regard. We’ve also been working on various crash fixes. We plan to pivot back to further balance and QoL improvements soon, including a pass on breeding to improve player’s experience and further tweaks to mission rewards and crates on Genesis.

     

    Anti-Cheat & Exploit Measures

    The last time we spoke about our efforts to combat cheaters, we unveiled our work on our Anti-Meshing systems which focused on detection and prevention. After rolling out the system entirely, we saw a 90% reduction in overall meshing cases across the board. Since then, we've continued the fight against the various ways that underhanded survivors try to cheat on the ARK, and we'd like to give you an update on that fight.

     

    Meshing

    Our Anti-meshing Detection System is proving effective and we’re continuing to see a vast decline in incidents. Like all exploits/cheats, this is an ongoing battle and here's our latest progress:

    large.1049416346_MeshHitsOverTime(3).png

    As you can see the battle against meshers is not over, but cases remain low and will continue to decrease over time. Some of the additional changes we've been working on have included:

    • Improvements to the Anti Meshing detection system. This has involved being able to detect meshing in new areas of the map, as well as eliminating false positives and refining the system where edge cases could slip through. 
    • Level Design changes across all maps which focused on filling in holes and ensuring that collision has been set correctly to prevent players from entering unintended playable areas of the map
    • Tackling mesh-methods head on to prevent players from being able to get into the mesh in the first place
    • Initial rollout of the Anti Mesh Biting solution on all platforms, to prevent creatures from attacking through the mesh. Still early days so far, but a lot of the primary methods of mesh biting have been eliminated and we’ll be continuing to monitor for new methods and reports to squash them too!

    We really appreciate and want to thank the ARK community for the reports and support, as the information provided helped us to improve the system overall. Keep it coming guys! ❤️

     

    Duping

    Similarly to meshing, this has been another hot topic that has plagued the game. In one of our most recent updates, we were able to release a system to identify duped items (in some cases retroactively), as well as prevent many instances of duping from occurring in the first place. It's still early days, but so far the results have been outstanding, as we're sure some of you have seen. The system is still being monitored by our team and we'll continue to iterate on improvements where possible whilst having our enforcement team dish out harsher punishments. 

     

    Exploits & Bugs

    Fixing bugs and exploits has been the main focus of our most recent patches. We’d intended to push out some patches focusing on balance but they were put on hold whilst we address what we consider to be more pressing issues.

    Examples exploits we’ve fixed recently include: 

    • Fixed an exploit with the Rock Drake
    • Fixed an exploit that allowed mission creatures to be used in unintended ways
    • Fixed an exploit which allowed certain creatures to attack structures through walls
    • Additional server-side protection against exploits
    • Fixed an exploit with turrets and ziplines
    • Fixed an exploit with meshing and the cruise missile
    • Fixed an exploit that allowed you to get under the map.
    • Fixed a mounting exploit with Magamasaur

    And there’s definitely more if you go through the rest of the patch notes, as well as a whole host of bug fixes!

    We know that the patch notes regarding exploits aren’t super detailed. We typically just reference the object surrounding the exploit and that is because we prefer to hold these cards close to our chest, especially to prevent these methods from being exploited on unpatched Unofficial servers.

     

    Player Reports

    We recognize that some of the auto-responses on tickets could be worded in a more precise manner so as to mitigate confusion and we’ll be working with our GM’s to update them. Something we’d like to clarify is that an auto-response with the ticket being closed does not denote that the case isn’t being investigated. It means one of the following: 

    • Enforcement action has taken place
    • An investigation is ongoing
    • No further information from the reporter is required. 

    Our enforcement team (GM’s) does not disclose the outcome of player reports for player privacy reasons but rest assured that if a reported player or tribe is found in violation of the Code of Conduct, the enforcement team will be taking the necessary action against them.

    For those wanting to report a player for breaking the Code of Conduct on an Official Server, it can be done so here.

     

    Third-Party Software (Aimbot/ESP etc)

    Over the past few months, we’ve seen a spike in our CCUs across the platforms, which usually leads to a spike in cheaters too. In particular, on PC and Crossplay servers, we’ve witnessed a rise in aimbot reports and the team has been working hard with our partners to combat the use of third party software. 

    For some additional insight into the cycle of fighting against aimbots, this is usually what happens: We notice an increase in the number of aimbot reports, we work with our anti-cheat partners to identify and detect the new software and once that has been done, we’ll issue a ban wave and punish cheaters accordingly. Following this, we’ll see a slight dip in the frequency of aimbot reports on our Official Networks, until either new software is released or older software has been updated, and then we repeat the process again of identification, detection, and punishment. This cycle can be as long as a few weeks, or as short as a few days. It’s a constant cat and mouse and our team is working diligently with BattlEye in order to detect new third party software and keep our officials as safe from cheaters as possible. In addition to that, we have also ramped up our enforcement measures, including, not only player bans but full wipes of tribes associated.

    In regards to Crossplay specifically, we’ve recently implemented and improved our systems & heuristics to identify those using malicious third party software and it is proving effective. Over the past week, our enforcement team has wiped multiple tribes and banned a large number of players on our Crossplay servers with more to come very soon. We’ll continue to enforce hard against these cheaters.
     


    Eggcellent Painting Contest

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    As a reminder, the Eggcellent Painting contest is ongoing.  There will be two competitions with a prize for the winner of $100!

    • In-Game Painting
    • Real-life Egg Painting

    The entries will be judged by our community team. Submissions are limited to three eggs per survivor, so choose your best egg. You'll have the month of April to enter, with April 30th being the final day to enter. Submit your images in the comments below, and we look forward to seeing your creativity!

    Click here for more details and enter your painting for a chance to win


    On The Horizon

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    Along with continuing to squash bugs, improve performance, and address any exploits that may arise, we will be working on planned balance and QoL for the Live Game. Some of the team are busy working on the upcoming Crystal Isles map and a unique new creature. We’re excited to release Crystal Isles on our Official Networks in the not too distant future!


    ARK is On Sale on PS4!

    PS4_Summer_Sale_ARK.jpg

    Grab a copy of ARK for PS4 on the Playstation Store

    Steam Sale: Explorers Edition (75% Off)

    b66d23ff436b6041e2ba8327e0c585ea.jpg

    Want to introduce your friends to the world of ARK?  Right now, the ARK: Survival Evolved Explorer's Edition Bundle is available for 75% off on Steam! The Explorer's Edition gives you access to the base game as well as the Scorched Earth, Aberration, and Extinction Expansion Packs.

    Go grab your copy now!


    EVO Event

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    As mentioned above, we've enabled 2x XP, taming, breeding, and harvest. We'll continue to run these rates for the time being as a gesture towards our community as we all deal with the isolation and stress during these tough times.

    That’s about it for this Community Crunch. Stay safe and take care!

    Studio Wildcard 
     

    Twitter: twitter.com/survivetheark
    Facebook: facebook.com/survivetheark
    Reddit: reddit.com/r/playark
    Instagram: instagram.com/survivetheark
    Twitch: twitch.tv/survivetheark
    Steam: steamcommunity.com/app/346110
    Youtube: youtube.com/survivetheark

     

     


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    Can anyone at WildCard tell us which CPU make and model is in the upgraded servers please?

    A lot of questions on the forums center around server specs, so it would be good to have something official to compare against.

     

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    So folks like me who spent their time from day 11 of Ext muting the Manas get screwed over in PVE...?

     

    WC screws me over once more when it comes to my hard work and dedication as a player and paying member of the community..

     

    Well folks! We got another Kentrasaurus! Yaaayyy, another waste of time, resources, and money.

     

     

    Also, PVP players doing all this **** in PVP...go jump off a cliff...you ruin the game for others by doing bs that causes these reports which ruins the game even further for others

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    How to destroy genesis?  open dino trasnfer ....rly? why?  yes items.. why not... but dinos? rly? rly?  its bad.. rly bad...

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    So did the new update make it to the dinosaur in cryo will die without food. What's going on WC.  Dinos are dieing 

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    8 minutes ago, XxsidwinderxX said:

    So did the new update make it to the dinosaur in cryo will die without food. What's going on WC.  Dinos are dieing 

    Are you sure you cryofridge had power?  If you are away for a while always be sure you have them powered before you access them otherwise dinos will die in them.  It calculates whether it had power the time while you were away at the instance you access it.  Not saying this is the case as there could be a new bug that I haven't seen yet but this has been the most common issue I've seen for folks.  :( 

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    On 4/30/2020 at 7:29 AM, Stingya said:

    Yeah umm No thats just going to create more cancer on the other maps.

    Cancer??? It's PVE HOW WILL IT EVEN SLIGHTLY EFFECT THE GAME IN ANY NEGATIVE WAY?!

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    I think it would be a good idea to allow genesis server's to be able to tame giga's on genesis before transfers happen so that people don't bring godly giga's in and just wipe us that would be the logical way don't you think? I don't think it will happen that way and that seems like a huge problem to me.

     

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    how about you guys stop titan transfers completely, everyone has done nothing but build in rat holes since they were released and building has become stale in the pvp meta, theyre too easy to tame and too strong to take out. also nerf manas into the ground 1/4 their speed or stamina nothing has made pvp fighting more stale in any other game like manas have, if you dont have a mana forget even winning a fight. i miss ark when it was released with SE those were the time of giga fights rex fights good air combat, now its just manas for pvp, titans and gasbags for raiding. you even took away the classic pvp servers in place for conquest which is litterally official fresh wiped, add some of the old school good fun meta back into the game. 

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    Option on console to turn off host drag please

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    Screw Wildcard and those haters of Managarmr. Wildcard could have make it harder to use by adding in counter measure to its ability, but they instead just rip its feature away. And surprise, haters are still hating. Managarmr are completely worthless in PvE now, what more can you butthole ask for.

    Anyway, you guys might as well disable Genesis in singleplayer mode because it's quite unplayable and impossible to complete alone on current state.

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    So when are you going to add Genesis to the OC-PVP-CrossplayOfficial cluster? The cluster has been asking since day one.

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    I would like to suggest a idea into ark that is been removed long ago but bring back tether distance I have done research and tested a few things there is no issue with it, it would be wise to add it to ps4 and Xbox for non-dedicated servers

    #bringtetherdistanceback

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    I feel mixed about opening up Genesis Transfers but I guess it was unvoidable.

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    Genesis 1241(EU) server is no sessions found.... When will it be fix?

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    You from wild cards. They talk is a lot of poop. And now that they have their asses full of money. They don't care. Today 04-05-2020 server crashing every 5 minutes. 164 lagacy ps4 and you don't do anything. They're doing poop. To make more money. Correct that poop you don't do.

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    Pvp make pve bull poop any thing happens in pvp with salty cheating raptorers spoils it for pve players

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    So..... About the giga lines conning to genisis. And you all being worried. I guessing you don't know that tek gigas are already on gen!

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    4 hours ago, Lucidjinn said:

    So..... About the giga lines conning to genisis. And you all being worried. I guessing you don't know that tek gigas are already on gen!

    I'm guessing that you don't know that Giga's on Genesis are only mission spawns not wild spawns, and therefore are not tameable nor breedable?

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    m

    On 5/2/2020 at 11:48 PM, IIlIIIll said:

    Screw Wildcard and those haters of Managarmr. Wildcard could have make it harder to use by adding in counter measure to its ability, but they instead just rip its feature away. And surprise, haters are still hating. Managarmr are completely worthless in PvE now, what more can you butthole ask for.

    Anyway, you guys might as well disable Genesis in singleplayer mode because it's quite unplayable and impossible to complete alone on current state.

    … completly worthless in pve? is still the best traveling mount in all the map , good for getting meat, good for finding drop in ext , with the line u find in pve a "poopti mana" can destroy alpha and giga for the resource u need for boss fight .. ok u cant use mana for a boss but… dont all the people in the world already have tons of good rex only used in boss fight? so are u really complaining?

     

    *with "u cant use the mana for boss i mean they are not so good" not that u cant bring them

    Edited by Odrilius

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    1 hour ago, Odrilius said:

    m

    … completly worthless in pve? is still the best traveling mount in all the map , good for getting meat, good for finding drop in ext , with the line u find in pve a "poopti mana" can destroy alpha and giga for the resource u need for boss fight .. ok u cant use mana for a boss but… dont all the people in the world already have tons of good rex only used in boss fight? so are u really complaining?

     

    *with "u cant use the mana for boss i mean they are not so good" not that u cant bring them

    Managarmr is still the bast traveling mount, IF you call crawling on the ground and suffer through constant harassment traveling. You used to be able to dash across the map, if you mutate and level up it's stamina enough, but now you can only dash once and you are forced to get back to the ground.

    I didn't even bother to tame a mana in my latest difficulty 10 storyline playthrough,  just bring my rock drake over to extinction and call it a day.

    I'm gonna give Wildcard credit though. At least they remember to also nerf the wild managarmr. Not like the wild giganotosaurus. They didn't nerf them because they have the role of screwing with player throughout the whole game.

    Edited by IIlIIIll

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    Not like the wild giganotosaurus. They didn't nerf them because they have the role of screwing with player throughout the whole game.


    Why do they need a nerf? I raised a giga born with 185% melee around 90% imprint and have no problems killing wild ones. Also there are other ways to deal with them that does not require bred tames, like using an argy.

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    2 minutes ago, Castlerock said:


     

     


    Why do they need a nerf? I raised a giga born with 185% melee around 90% imprint and have no problems killing wild ones. Also there are other ways to deal with them that does not require bred tames, like using an argy.

     

    I didn't mean by that. What I mean is they nerf the tamed giga, but "forgot" to do the same to the wild one. As they have their role in the game.

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