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  • Community Crunch 127: New Code of Conduct & Incident Reports!

    Hey Survivors! Welcome to the latest edition of the Community Crunch! :Jerbhi:

    The Community Crunch is where we share important things going on with ARK, as well as host contests and showcase creations made by the community!

    Code of Conduct Changes!

    Today we are announcing our new Code of Conduct for our Official Server network. This Code of Conduct can be found in its entirety at the top of our website under the Support link.

    Quote

    Code of Conduct

    Introduction

    The code of conduct is subject to change without notification, though Studio Wildcard will do its best to ensure that changes are communicated clearly to those on the Official Network.

    Failure to abide by our code of conduct can result in the removal of your structures, creatures, items or banning of your account from the Official Network and all BattlEye Protected Servers. Studio Wildcard reserves the right to immediately suspend player accounts as it deems fit. Action taken is at the sole and absolute discretion of Studio Wildcard and its employees.

    This list is not exhaustive, but represents clear guidelines for players to adhere to when playing on our Official Network. For something you’re unsure of, please use your best judgement. When in doubt, reach out to us at ARKEnforcement@studiowildcard.com. Ensure you’re acting with some semblance of decency when conducting yourself on our Official Network.

    Hacking and Exploiting

    Hacking and Exploiting

    Hacking or exploiting game mechanics to gain an unfair advantage over other players is not tolerated.

    > Hacking - examples are not limited to but can include using third-party programs such as ESP, Aimbots, and Game Engine Modifications.

    > Exploiting - examples are not limited to but can include attacking and living in unintended game-zones (under the mesh or above the map), duplication of tames, items and characters, unintended building mechanics (such as floating structures, using the world barrier as a snap point), building a box around your quetzal (or other platform creatures) to completely prevent it from taking damage, modifying your game files to remove key graphical components (water, fog, etc), and intentionally crashing users or servers (through DDoS or otherwise).

     

    Benefit Hacking/Exploiting, Tribes, Alliances, and teaming up.

    When playing on our Official Network, players must ensure that they are not taking advantage of hacking exploits and unfair play. Do not under any circumstances allow hackers to join your tribe, alliance, or party up alongside you within the game. It is your responsibility to remove them or yourself from the tribe. If you witness someone breaking the rules through the use of a game exploit, or a third party program (such as ESP or AIMBOT) ensure that you isolate yourself from those users and are not playing with or alongside them to avoid breaching our code of conduct.

     

    Hack related chat

    There should be no discussions in game or on our official sites regarding hacks, including access to cheats, where you can acquire them, or how they are utilized.

    Griefing

    Spawn Blocking

    Spawn Blocking occurs when tribes intentionally block multiple spawn points for the purpose of not allowing any new players to play on the server (including cross server players). In the event your base inadvertently or accidentally resides on a spawn point you will not be penalized.

    Here are some examples of what spawn blocking can consist of, but is not limited to:

    • Using structures that players spawn into and can not get out of

    • Using spikes/spike walls at player spawn locations

    • Turrets located on or near spawn points

    • Dino gates, or any type of structure/cage that is meant to trap or instantly kill a player and prevent them from spawning on the map

    • Aggressive dinos placed near spawn points in order to instantly kill players that spawn in.

     

    PvE Specific Griefing

    > Game Blocking - you are not allowed to block other tribes from playing the game on PvE servers. This can include but is not limited to:

    • Building at their base

    • Blocking in other tribes dinos

    • Blocking access in/out of a tribes base

    • Obstructing pathways or waterways for the purpose of denying another tribe access

    A GM may ask you to move or relocate if your structure is negatively impacting a server (ie. you block off a large portion of the map so that other members of that server cannot access it).

    > Structure Spamming - placing structures down such as pipes or wires for the purpose of disrupting others gameplay is against our code of conduct.

    Misconduct

    Behaviour, Chat, and Interaction With Others

    Interactions with other players or Studio Wildcard employees through text chat, voice chat, and signs or paintings must adhere to the rules below and you cannot use an alternative spelling to circumvent restrictions.

    Ensure that you do not:

    > Offend - this includes but is not limited to language which is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, sexually explicit, or racially, ethnically or otherwise offensive.

    > Post Personal Information - belonging to someone else in game, or any Official websites or forums related to the game.

    > Harass, Stalk, Threaten - such as sending repeated unsolicited or unwelcome messages to specific users/tribes and can include but not limited to those sexual in nature or messages that would cause discomfort.

    > Disrupt the game - such as intentionally causing the chat screen to scroll faster than other users are able to read, or setting up macros with large amounts of text that, when used, have a disruptive effect on the normal flow of Chat.

    > Promote - do not send messages which are advertisements for inappropriate topics, including scamming, hacking, exploits or the sale of goods and services unless trading within the game for game specific resources, for example 50 Stone for 1 Polymer, A trike for a Rex, etc.

     

    Player, Steam and Tribe Names

    When choosing your name, steam name, or tribe name you must adhere to general decency and abide by the following rules. If Wildcard determines your name to be improper, we may change the name and or terminate your use of our Official and any BattlEye Protected Servers. You should not use an alternative spelling to circumvent the name restrictions listed below. You should ensure that your name does not:

    > Offend - names may not contain vulgar, defamatory, obscene, hateful, racially, ethnically or otherwise offensive, including any usernames which are sexual in nature.

    > Impersonate - pretend to be someone else with intent to impersonate, including, without limitation, another user, tribe, Game Master ("GM") or Studio Wildcard employee.

     

    False Reports

    When reporting others, please ensure that you are genuine. Reports made to harass other players or for restricting their gameplay when no codes of conduct have been broken are deemed punishable by Studio Wildcard.

    You can increase the effectiveness of your reports by including as much information as possible, as well as video or picture evidence. We never take our decisions and actions regarding potential malicious player behaviour lightly. Suspensions, server wipes, and/or bans are only issued after careful review of all internal and external evidence.

    12

    New Incident Reporting System!

    In addition to the Code of Conduct changes, we'd like to introduce you to our new reporting system, currently in beta and for PC players only.

    https://survivetheark.com/index.php?/incident-reports/

    This is our new Incident Reports area. You can find it on the forums by hovering over the Support button at the top of the page and clicking 'Report PC Abuse'. The Customer Support link has been moved to underneath the Help sub-section under Support.

    When submitting an Incident Report, please make sure to provide as much information as possible.

    large.report.PNG

    Here is a sample report. This is how your report will appear to our Game Moderators:

    large_jat.PNG

    You should provide any and all evidence of the reason you are reporting someone in the form of screenshots and/or videos. Evidence helps our Game Moderators collect proof of someone breaking the rules and allows them to take action more quickly.

    While in this beta process we are accepting PC reports only using the Incident Report system. Any and all reports of hacking, exploiting, griefing, and misconduct on Official Servers should be done so through the Incident Report submission process. These changes to the Code of Conduct and our Incident Reporting system are an effort to improve the process of the reporting system and the health of our Official Server network. We look forward to working with survivors to achieve a better playing environment for all players and we thank you for your patience during this growth process.

    Console Transfers and TLC 2!

    We are now targeting the console patch (Xbox and PS4) release during the week of April 23th and will keep you posted about more accurate release dates once we get closer to the date. This is later than what we reported in our Crunch last week, but we are confident that we will be able to meet the deadline of the week of the 23rd over the previous week. With this update, we'll also be:

    - Enabling item transfers and the vanilla-version of aberrant creatures to be moved to Aberration servers. This means that you'll be able to take over your regular Spino to an Aberration server.

    - Preventing people from building within the Ragnarok Puzzle cave, so if you store any structures or creatures down there, make use of this time to relocate them ASAP as once this update goes live on console, that will no longer be possible. 

    It is important to note that the Turret Update will not go live on console with this update, but instead a future one. 

    ARK: Evolution Event!

    evo_event.jpg

     

    Our next Evolution Event will take place from the 20th of April at 1 PM EST until Monday the 23rd at 3 PM EST. All Official Servers will be undergoing this evolutionary change which includes:

    2x Harvesting Rate
    2x Taming Rate
    2x EXP Rate

    Wildcard Workshop & Tutorial Contest #4: Spaaaaaace!

    Today in the workshop we begin to tackle the topic of Replication, how code functions in a multiplayer environment. We go into a broad overview of the different methods available for replication, and my band of merry modders helps to give some visualization to how this system works. In the next video, we'll dive into some actual practical examples.

    Next month, May 4th is Space Day! I could think of no more appropriate a day to focus some mod tutorials around to inspire people to take an interest in math, science, and technology. So our theme for the fourth modding tutorial contest is Space Day Props! 

    ARK is on Sale for Xbox!

    large.DLCSpring.jpg.d8bb29ee505fb544b3d8

    The ARK season pass and all its expansions are currently on sale in the Xbox Digital Store until 16th of April 2018! Only have a few more hours to take advantage of this one!

    ARK: Season Pass

    ARK: Aberration

    ARK: Scorched Earth

    Community Contests!

    In case you missed our post last week, we're going to be pausing our weekly community contests (ARKitect & Nvidia Ansel). We'll be looking at new ways which we can directly engage the community, as well as share the best content that you guys produce through different initiatives. We enjoy hosting these contests and love seeing what you've come up with, so hang tight to see what we have in store! 

    That's it for this post guys! As always if you’ve got anything to share please get in touch and be sure to follow us on:

    Twitter: twitter.com/survivetheark
    Facebook: facebook.com/survivetheark
    Reddit: reddit.com/r/playark
    Instagram: instagram.com/survivetheark

    All the best,
    Studio Wildcard

    :Jerblove:


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    1 hour ago, GP said:

     

    LOL, thanks

    They had a few tough questions sitting there for a while now which they skipped the last 2 digests and now they're stopping the whole thing xD. Might be better tho if they live by the words "If you don't have anything good to say, don't say anything". 

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    On 4/16/2018 at 8:56 PM, Ultriomangyga said:

    Honestly with hiding under meshes and exploiting glitches, don't just ban people who embrace the glitchiness of your game, just fix the damn glitches.

    Better option - fix the glitches AND ban those that exploit them. 

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    Surely they could add in something about the excessive pillaring on PVE. I rrecognize its not a simple matter, but surely there's a difference between protecting resource areas, creating a buffer area around your base and pillaring everything just to spite and troll an entire server. I've recently given the game a fresh start and on my current Center map, one tribe has pillared all good base locations. And its blatantly clear, as there's 5-6 pillars positioned so that no one can build there... And its tens of locations. You could understand saving one, two, three locations for future building... But blocking most good locations is just asshat behaviour and ruins the game for everyone else on that server.

    Edited by Steff

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    16 hours ago, Zone42 said:

    Thank for getting back to me, the sad fact is we will stop playing Arbs as the map is unplayable because of one player (who calls himself the king of the server) who has behemoth gated all routes on the map, everone has put in complaints but as official Legacy gets no help oh well. 

    Sounds familiar; The guy who claims it's not blocking, it's his base? Even though it clearly isn't.

    If it's the same guy, he is the reason why I don't play AB with my tribemate. 

     

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    also on legacy server, we have tribes who have been playing the game since 185.64 (not sure if that's the one) and they have walls that won't come down unless you break the foundation (floating walls)

    does that count towards exploiting? it'll be unfair to count that as exploiting since they have built with that mechanic since the beginning of time

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    Just now, HiImZech said:

    also on legacy server, we have tribes who have been playing the game since 185.64 (not sure if that's the one) and they have walls that won't come down unless you break the foundation (floating walls)

    does that count towards exploiting? it'll be unfair to count that as exploiting since they have built with that mechanic since the beginning of time

    There is no GM support for legacy.

    Its the wild west, people can do as they please sadly.

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    30 minutes ago, Wazzamaniac said:

    There is no GM support for legacy.

    Its the wild west, people can do as they please sadly.

    what do you mean by sadly? we're doing very well here :D

     

    no pillar spammers no awful people everyone's kind and happy and sharing freebies with each other :3

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    13 minutes ago, HiImZech said:

    what do you mean by sadly? we're doing very well here :D

     

    no pillar spammers no awful people everyone's kind and happy and sharing freebies with each other :3

    Well yea, but earlier you were inquiring about if the rule change applied to legacy, and it doesnt. 

    And yes I can see why legacy sounds more appealing... We moved off it but considering good ol' 440 is still standing and not tamecapped im regretting... Then again I bet dlc maps are awfully full.

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    Could we get a daeodon, phiomia on aberration the farm is just not complete without them. 

    Also a jerboa with a glowing tail would be awesome on aberration 

    and could we get some decorative items like armor stand we all ready have a attack dummy would be nice to be able to put armor on it.

    oh and stairs, they should be one foundation wide and take you up one wall high or close to it and be able to snap a cieling foundation to the top. 

    Also could get rid of the water intake pipe, add water saddle bags transport water to large water tower at base use that to pump to crop plots. Should be able to store enough water to feed  20 crop plots for 7 days. That will get rid of pipes going across the map and give tribes another task to do. But not make it a chore.

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    5 minutes ago, Blackmage2015 said:

    Could we get a daeodon, phiomia on aberration the farm is just not complete without them. 

    Also a jerboa with a glowing tail would be awesome on aberration 

    and could we get some decorative items like armor stand we all ready have a attack dummy would be nice to be able to put armor on it.

    oh and stairs, they should be one foundation wide and take you up one wall high or close to it and be able to snap a cieling foundation to the top. 

    Also could get rid of the water intake pipe, add water saddle bags transport water to large water tower at base use that to pump to crop plots. Should be able to store enough water to feed  20 crop plots for 7 days. That will get rid of pipes going across the map and give tribes another task to do. But not make it a chore.

    Forcefeed roll rats instead of a phiomia for poops, itll work trust me.

    Plant Z replace daeodons.

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    On 4/16/2018 at 6:09 PM, BobXan said:

    "blocking in other tribes dinos"......... read it properly

    I wasn't sure if you were responding to me, @BobXan, but I was referring to this bullet point, which WC has noted as an exploit:

    On 4/16/2018 at 1:35 PM, Jen said:

    > Exploiting - examples are not limited to but can include attacking and living in unintended game-zones (under the mesh), duplication of tames, items and characters, unintended building mechanics in order to achieve floating structures, ***or building a box around your quetzal (or other platform creatures) to protect it from taking damage,*** and intentionally crashing users or servers (through DDoS or otherwise).

    I understand that boxing in other people's dinos is a trashy thing to do. I generally try to be polite when playing online anyway, so it's not really something I'd attempt. (I'd honestly rather make friends than make enemies.)

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    I LOVE how reporting is only available for PC, I have been dossed offline by xbox players because of ark and witnessed servers be dossed so that players can raid without interruptions. And your not going to punish under the meshing on Xbox? 

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    2 hours ago, GangstaGandalph said:

    What happened to ark primal survival?

    As far as I know it was cancelled.

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    14 hours ago, AndrewLB said:

    Is that a massive wall of behe gates blocking off blue from green area? Or is there a base inside that?

    It's a massive wall of Behemoths in the green area, with a sign by the wallmaker that expresses an intention to block off a tribe. Not blocking off blue, but the wall is blocking off the only footpath to the north side of the portal room's upper floor, several bases are located along that path.

    It interfered with my path home, as I would run my Drake up there, then jump off the top edge to get home, a path I took every three days for several months.i had to take a longer way back home after that was erected. That wall was a last straw for me, and I have quit playing that official server (mostly due to not having time for the upkeep)

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    3 hours ago, iDankEngine said:

    I LOVE how reporting is only available for PC, I have been dossed offline by xbox players because of ark and witnessed servers be dossed so that players can raid without interruptions. And your not going to punish under the meshing on Xbox? 

    You can still report issues on console here: https://support.survivetheark.com/

    As the announcement stated it is currently in Beta for PC, no-one has said that you can't report console issues, it's just the new format is currently for PC only and is in beta stages.

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    So I said this before on the last community church but I need to know if ark 3rd dlc is gonna have a trailer pop up soon so we when its gonna be released not TLC just dlc

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    How confident are you in the Incident Report System and team behind it far as Xbox goes? Will any changes be made regarding DDoSers and people meshing/living under mesh?

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    @Jatheish @JenIs this still WC's opinion on .INI changes? Or does changing .INI settings now fall under the following:

    Quote

    Hacking and Exploiting

    Hacking and Exploiting

    Hacking or exploiting game mechanics to gain an unfair advantage over other players is not tolerated.

    > Hacking - examples are not limited to but can include using third party programs such as ESP, Aimbots, and Game Engine modifications.

    Could you please clarify? I know for some people(on PVE) changing INI files increases their performance a lot, but I don't think they want to be banned

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    Wow, it doesn't take much to get banned now with these new code of conduct rules. There's a lot more important things you could be focusing on.

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    Can't wait for this to come to xbox. I am on a aberration server and two alphas are blocking a path to get into the blue area to farm metal and another is blocking a path to get to the surface

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    I've been wondering this lately: do sponsored mod owners still receive $4000 every month if they don't update their mod? I can think of a few mods that haven't been updated for almost a year (and are in need of bug fixing) but the owner is nowhere to be found.

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    On ‎4‎/‎18‎/‎2018 at 4:29 AM, Jatheish said:

    We don't have a lot of presence on Steam, we primarily use it for announcements and making sure that some important information is available (patch notes, events, resources etc). We're a small team, so it would be preferred if players were using these boards/Reddit to engage with us directly. Steam is just covering one part of our player base, whereas our hub is platform agnostic and more people have the option of voicing their opinion and sharing their feedback.

     

    Correct, it is one part but with 5 million units or so sold to date on that platform and the daily activity on its forums for Ark being arguably as or more active than the official forums, here, (I've not monitored reddit's activity to state otherwise).  I understand the statements of foucs on reddit and the official forums but its somewhat counterintuitive knowing how steam makes for quicker facilitation of dissemination of information by just under half the player base of the game.

    Also, I know members of the team have expressed as well open disdain for the steam forums too in the past but again its just a shame that resources cannot be put forward on the platform more to have both proactive and reactive responses to issues and interactions.  While you cite the dev team being small(70's if I remember right), that doesn't require precluding more volunteer mods answering to Eli, you, etc or even some non dev team related payment resource that could be allotted for more liasons for steam either. GP Deb David  are the only volunteer mods typically witnessed sporadically on steam ark forums and I think you can agree you could well enact more and quite easily. 

    So again its just disappointing I genuinely think more could be done and not require full time devs at WA/FL/UK paygrades to do it.  There are not too many things I am overly critical of the team for but the reticence to facilitate more on the steam platform in these regards is one of them.  

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    6 minutes ago, Novarae said:

    Correct, it is one part but with 5 million units or so sold to date on that platform and the daily activity on its forums for Ark being arguably as or more active than the official forums, here, (I've not monitored reddit's activity to state otherwise).  I understand the statements of foucs on reddit and the official forums but its somewhat counterintuitive knowing how steam makes for quicker facilitation of dissemination of information by just under half the player base of the game.

    Also, I know members of the team have expressed as well open disdain for the steam forums too in the past but again its just a shame that resources cannot be put forward on the platform more to have both proactive and reactive responses to issues and interactions.  While you cite the dev team being small(70's if I remember right), that doesn't require precluding more volunteer mods answering to Eli, you, etc or even some non dev team related payment resource that could be allotted for more liasons for steam either. GP Deb David  are the only volunteer mods typically witnessed sporadically on steam ark forums and I think you can agree you could well enact more and quite easily. 

    So again its just disappointing I genuinely think more could be done and not require full time devs at WA/FL/UK paygrades to do it.  There are not too many things I am overly critical of the team for but the reticence to facilitate more on the steam platform in these regards is one of them.  

    Reddit/the forums are game wide instead of console/pc wide. Steam forums are only useful for PC gamers, not xbox/playstation

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