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  • Community Crunch 127: New Code of Conduct & Incident Reports!

    Hey Survivors! Welcome to the latest edition of the Community Crunch! :Jerbhi:

    The Community Crunch is where we share important things going on with ARK, as well as host contests and showcase creations made by the community!

    Code of Conduct Changes!

    Today we are announcing our new Code of Conduct for our Official Server network. This Code of Conduct can be found in its entirety at the top of our website under the Support link.

    Quote

    Code of Conduct

    Introduction

    The code of conduct is subject to change without notification, though Studio Wildcard will do its best to ensure that changes are communicated clearly to those on the Official Network.

    Failure to abide by our code of conduct can result in the removal of your structures, creatures, items or banning of your account from the Official Network and all BattlEye Protected Servers. Studio Wildcard reserves the right to immediately suspend player accounts as it deems fit. Action taken is at the sole and absolute discretion of Studio Wildcard and its employees.

    This list is not exhaustive, but represents clear guidelines for players to adhere to when playing on our Official Network. For something you’re unsure of, please use your best judgement. When in doubt, reach out to us at ARKEnforcement@studiowildcard.com. Ensure you’re acting with some semblance of decency when conducting yourself on our Official Network.

    Hacking and Exploiting

    Hacking and Exploiting

    Hacking or exploiting game mechanics to gain an unfair advantage over other players is not tolerated.

    > Hacking - examples are not limited to but can include using third-party programs such as ESP, Aimbots, and Game Engine Modifications.

    > Exploiting - examples are not limited to but can include attacking and living in unintended game-zones (under the mesh or above the map), duplication of tames, items and characters, unintended building mechanics (such as floating structures, using the world barrier as a snap point), building a box around your quetzal (or other platform creatures) to completely prevent it from taking damage, modifying your game files to remove key graphical components (water, fog, etc), and intentionally crashing users or servers (through DDoS or otherwise).

     

    Benefit Hacking/Exploiting, Tribes, Alliances, and teaming up.

    When playing on our Official Network, players must ensure that they are not taking advantage of hacking exploits and unfair play. Do not under any circumstances allow hackers to join your tribe, alliance, or party up alongside you within the game. It is your responsibility to remove them or yourself from the tribe. If you witness someone breaking the rules through the use of a game exploit, or a third party program (such as ESP or AIMBOT) ensure that you isolate yourself from those users and are not playing with or alongside them to avoid breaching our code of conduct.

     

    Hack related chat

    There should be no discussions in game or on our official sites regarding hacks, including access to cheats, where you can acquire them, or how they are utilized.

    Griefing

    Spawn Blocking

    Spawn Blocking occurs when tribes intentionally block multiple spawn points for the purpose of not allowing any new players to play on the server (including cross server players). In the event your base inadvertently or accidentally resides on a spawn point you will not be penalized.

    Here are some examples of what spawn blocking can consist of, but is not limited to:

    • Using structures that players spawn into and can not get out of

    • Using spikes/spike walls at player spawn locations

    • Turrets located on or near spawn points

    • Dino gates, or any type of structure/cage that is meant to trap or instantly kill a player and prevent them from spawning on the map

    • Aggressive dinos placed near spawn points in order to instantly kill players that spawn in.

     

    PvE Specific Griefing

    > Game Blocking - you are not allowed to block other tribes from playing the game on PvE servers. This can include but is not limited to:

    • Building at their base

    • Blocking in other tribes dinos

    • Blocking access in/out of a tribes base

    • Obstructing pathways or waterways for the purpose of denying another tribe access

    A GM may ask you to move or relocate if your structure is negatively impacting a server (ie. you block off a large portion of the map so that other members of that server cannot access it).

    > Structure Spamming - placing structures down such as pipes or wires for the purpose of disrupting others gameplay is against our code of conduct.

    Misconduct

    Behaviour, Chat, and Interaction With Others

    Interactions with other players or Studio Wildcard employees through text chat, voice chat, and signs or paintings must adhere to the rules below and you cannot use an alternative spelling to circumvent restrictions.

    Ensure that you do not:

    > Offend - this includes but is not limited to language which is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, sexually explicit, or racially, ethnically or otherwise offensive.

    > Post Personal Information - belonging to someone else in game, or any Official websites or forums related to the game.

    > Harass, Stalk, Threaten - such as sending repeated unsolicited or unwelcome messages to specific users/tribes and can include but not limited to those sexual in nature or messages that would cause discomfort.

    > Disrupt the game - such as intentionally causing the chat screen to scroll faster than other users are able to read, or setting up macros with large amounts of text that, when used, have a disruptive effect on the normal flow of Chat.

    > Promote - do not send messages which are advertisements for inappropriate topics, including scamming, hacking, exploits or the sale of goods and services unless trading within the game for game specific resources, for example 50 Stone for 1 Polymer, A trike for a Rex, etc.

     

    Player, Steam and Tribe Names

    When choosing your name, steam name, or tribe name you must adhere to general decency and abide by the following rules. If Wildcard determines your name to be improper, we may change the name and or terminate your use of our Official and any BattlEye Protected Servers. You should not use an alternative spelling to circumvent the name restrictions listed below. You should ensure that your name does not:

    > Offend - names may not contain vulgar, defamatory, obscene, hateful, racially, ethnically or otherwise offensive, including any usernames which are sexual in nature.

    > Impersonate - pretend to be someone else with intent to impersonate, including, without limitation, another user, tribe, Game Master ("GM") or Studio Wildcard employee.

     

    False Reports

    When reporting others, please ensure that you are genuine. Reports made to harass other players or for restricting their gameplay when no codes of conduct have been broken are deemed punishable by Studio Wildcard.

    You can increase the effectiveness of your reports by including as much information as possible, as well as video or picture evidence. We never take our decisions and actions regarding potential malicious player behaviour lightly. Suspensions, server wipes, and/or bans are only issued after careful review of all internal and external evidence.

    12

    New Incident Reporting System!

    In addition to the Code of Conduct changes, we'd like to introduce you to our new reporting system, currently in beta and for PC players only.

    https://survivetheark.com/index.php?/incident-reports/

    This is our new Incident Reports area. You can find it on the forums by hovering over the Support button at the top of the page and clicking 'Report PC Abuse'. The Customer Support link has been moved to underneath the Help sub-section under Support.

    When submitting an Incident Report, please make sure to provide as much information as possible.

    large.report.PNG

    Here is a sample report. This is how your report will appear to our Game Moderators:

    large_jat.PNG

    You should provide any and all evidence of the reason you are reporting someone in the form of screenshots and/or videos. Evidence helps our Game Moderators collect proof of someone breaking the rules and allows them to take action more quickly.

    While in this beta process we are accepting PC reports only using the Incident Report system. Any and all reports of hacking, exploiting, griefing, and misconduct on Official Servers should be done so through the Incident Report submission process. These changes to the Code of Conduct and our Incident Reporting system are an effort to improve the process of the reporting system and the health of our Official Server network. We look forward to working with survivors to achieve a better playing environment for all players and we thank you for your patience during this growth process.

    Console Transfers and TLC 2!

    We are now targeting the console patch (Xbox and PS4) release during the week of April 23th and will keep you posted about more accurate release dates once we get closer to the date. This is later than what we reported in our Crunch last week, but we are confident that we will be able to meet the deadline of the week of the 23rd over the previous week. With this update, we'll also be:

    - Enabling item transfers and the vanilla-version of aberrant creatures to be moved to Aberration servers. This means that you'll be able to take over your regular Spino to an Aberration server.

    - Preventing people from building within the Ragnarok Puzzle cave, so if you store any structures or creatures down there, make use of this time to relocate them ASAP as once this update goes live on console, that will no longer be possible. 

    It is important to note that the Turret Update will not go live on console with this update, but instead a future one. 

    ARK: Evolution Event!

    evo_event.jpg

     

    Our next Evolution Event will take place from the 20th of April at 1 PM EST until Monday the 23rd at 3 PM EST. All Official Servers will be undergoing this evolutionary change which includes:

    2x Harvesting Rate
    2x Taming Rate
    2x EXP Rate

    Wildcard Workshop & Tutorial Contest #4: Spaaaaaace!

    Today in the workshop we begin to tackle the topic of Replication, how code functions in a multiplayer environment. We go into a broad overview of the different methods available for replication, and my band of merry modders helps to give some visualization to how this system works. In the next video, we'll dive into some actual practical examples.

    Next month, May 4th is Space Day! I could think of no more appropriate a day to focus some mod tutorials around to inspire people to take an interest in math, science, and technology. So our theme for the fourth modding tutorial contest is Space Day Props! 

    ARK is on Sale for Xbox!

    large.DLCSpring.jpg.d8bb29ee505fb544b3d8

    The ARK season pass and all its expansions are currently on sale in the Xbox Digital Store until 16th of April 2018! Only have a few more hours to take advantage of this one!

    ARK: Season Pass

    ARK: Aberration

    ARK: Scorched Earth

    Community Contests!

    In case you missed our post last week, we're going to be pausing our weekly community contests (ARKitect & Nvidia Ansel). We'll be looking at new ways which we can directly engage the community, as well as share the best content that you guys produce through different initiatives. We enjoy hosting these contests and love seeing what you've come up with, so hang tight to see what we have in store! 

    That's it for this post guys! As always if you’ve got anything to share please get in touch and be sure to follow us on:

    Twitter: twitter.com/survivetheark
    Facebook: facebook.com/survivetheark
    Reddit: reddit.com/r/playark
    Instagram: instagram.com/survivetheark

    All the best,
    Studio Wildcard

    :Jerblove:


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    9 hours ago, GhostCreep said:

    Can you guys please check out the respawns on single player?, on console at least? My map is pretty much empty and has been for quite awhile. I have heard others are having the same problem. If the respawns are linked to the in-game time at all I would really change that since players all have different settings for their day speed. Please and thank you.

    *Raises hand* Yep I have this, it's really annoying and has put me off the game. I've tweeted and posted threads telling them now more times than I care to remember and they won't even acknowledge it because they don't give a rats ass about Singleplayer.

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    6 minutes ago, Shave said:

    *Raises hand* Yep I have this, it's really annoying and has put me off the game. I've tweeted and posted threads telling them now more times than I care to remember and they won't even acknowledge it because they don't give a rats ass about Singleplayer.

    I pray they make it a priority and take it seriously.

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    I can't wait for the TLC Phase 2 comes out for console, it's been a long time coming!
    Gotta love how over a month ago they tell us "Mid-April" then at the last minute push it back to the end of April

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    Wildcard not keep a release date. Not a single damn person in the world is surprised.

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    9 hours ago, strker45 said:

    To combat "pillaring" that blocks others from building, why not implement a minimum of 15 components to constitute a structure. The specific number of components ( walls, foundations, pillars and ceilings ) would likely need fine tuning, however I think it may be a good way to prevent this behavior. It would end up being very "cost" prohibitive to build small shacks all over the map to achieve the same result as a pillar with a ladder on it does now. 

    That is too much like work for them just like turning legacy into official or only allowing character transfer like they did with ab

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    2 hours ago, GhostCreep said:

    I pray they make it a priority and take it seriously.

    No it is because your not a youtuber 

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    2 hours ago, pkurzawski said:
    12 hours ago, Chinstrap99 said:
    I can't wait for the TLC Phase 2 comes out for console, it's been a long time coming!

    Gotta love how over a month ago they tell us "Mid-April" then at the last minute push it back to the end of April

    2,5 years on the market and they still have no clue  how much time they need to have things done. No one treat Wildcard and their ETAs seriously at this point. 

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    I'll trade you a cure to the gypsy curse if you swap me a fully functioning game

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    Will you be punishing people who are editing the INI files in the game code to get an unfair advantage in game.

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    11 hours ago, Zone42 said:

    As this is a code of conduct will it apply to Legacy servers? As the trolling problem is making the game unplayable. 

    There is no admin support on legacy

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    18 hours ago, Ultriomangyga said:

    Honestly with hiding under meshes and exploiting glitches, don't just ban people who embrace the glitchiness of your game, just fix the damn glitches.

    We agree! We're working on fixes daily, especially for under the meshing. Unfortunately it's a game of cat and mouse, as we resolve methods, more are discovered but we've certainly cracked down on a lot so far and will continue to do so.

    12 hours ago, Novarae said:

    My only criticism of the code of conduct update is that more proactive (and reactive) applicability to that on the steam forums would be very welcome.  Having people go pages and pages in threads(even being reported for it) calling devs and others pretty vulgar names and insults, spreading intention disinformation, and much worse on a -daily- basis seems to contradict the effort stated above.  I just wish more consistency was put in place in that regard.

    We don't have a lot of presence on Steam, we primarily use it for announcements and making sure that some important information is available (patch notes, events, resources etc). We're a small team, so it would be preferred if players were using these boards/Reddit to engage with us directly. Steam is just covering one part of our player base, whereas our hub is platform agnostic and more people have the option of voicing their opinion and sharing their feedback.

    12 hours ago, eESTlane said:

    this is utter bs.

    you are forcing people to join large tribes on pvp as otherwise they'd be annihilated. your fault for not limiting tribe size or cutting down the alliance numbers. how the heck are we supposed to know if our "teammates" hack when there are so many. without spectator mode, i'd already have reported shroud...still would looking at his pov. and mesh bases...i've personally fought several hackers/meshers and reported them swiftly but the sluggish few weeks/months of detective work on WC side wont get you your gear back. unless you're a big streamer and have your own pocket dev as a fanboy, which most of us dont. besides, it's somewhat impossible to track box-box and 123 players. again, your fault WC.

    ffs, there are infinite number of ways to exploit the system. what is sever enough to be reported is beyond me. like, i'd consider bodybags being a serious issue, allowing for no-weight transportation...and everyone does that. i've seen several funny but broken quetzal builds for taming and transporting that can be borderline broken, or not as it was intended for. 

    inevitably this game will make people quit. still so broken and you wont be compensated when things  do go south, even with video evidence. i so do hate WC for ruining a game that had so much potential. 

    That rule is more so targetting tribes who are frequently having members being punished/removed from the game for cheating. If you're unsure whether something is against the rules, just send us a message about it (as mentioned in the CoC). We're not looking to 'pick' on people, or target them for small/minor issues. Part of the reason for switching to this system is so that we're not as sluggish as we used to be and we're able to deal with reports as they're incoming, much quicker. 

    13 hours ago, Zone42 said:

    As this is a code of conduct will it apply to Legacy servers? As the trolling problem is making the game unplayable. 

    We no longer support our Legacy servers since retail launch. We'll only update them and make sure that they're still playable if they're online and still accessible. In some extreme cases, we may respond to reports but it's not likely.

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    10 hours ago, Divlo said:

    It wasn't great to begin with. You can't bring sexy back if it was never there. SOTF is dead and the Battle Royale market is oversaturated. WC would have to spend far more time and resources than they have to make it playable....let alone viable. Even then it would still have to compete with PUBg and Fortnite...which it won't. End stop.

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    55 minutes ago, Jatheish said:

    We agree! We're working on fixes daily, especially for under the meshing. Unfortunately it's a game of cat and mouse, as we resolve methods, more are discovered but we've certainly cracked down on a lot so far and will continue to do so.

    We don't have a lot of presence on Steam, we primarily use it for announcements and making sure that some important information is available (patch notes, events, resources etc). We're a small team, so it would be preferred if players were using these boards/Reddit to engage with us directly. Steam is just covering one part of our player base, whereas our hub is platform agnostic and more people have the option of voicing their opinion and sharing their feedback.

    That rule is more so targetting tribes who are frequently having members being punished/removed from the game for cheating. If you're unsure whether something is against the rules, just send us a message about it (as mentioned in the CoC). We're not looking to 'pick' on people, or target them for small/minor issues. Part of the reason for switching to this system is so that we're not as sluggish as we used to be and we're able to deal with reports as they're incoming, much quicker. 

    We no longer support our Legacy servers since retail launch. We'll only update them and make sure that they're still playable if they're online and still accessible. In some extreme cases, we may respond to reports but it's not likely.

    Thank for getting back to me, the sad fact is we will stop playing Arbs as the map is unplayable because of one player (who calls himself the king of the server) who has behemoth gated all routes on the map, everone has put in complaints but as official Legacy gets no help oh well. 

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    My only real problem is the platform bits. If making a taming box on the ground is okay but making one on a quetz or boat isn't then what is the point on PVE? I'd prefer a quetz box or a taming raft to spawn blocking locked taming sheds all over the redwoods. It's a workaround that players have HAD to do because they can't just grab dinos and tame them safely like in PVP. so it's either make a taming boat, make a permanent installation in the area, or spam spike walls which usually get left there. so they either make a mess, get reported or have their tame ruined by carnivores or pegos

    the number one complaint i hear on officials from new players is that there's nowhere to build. on my AB server the river is pillared to hell and full of karkinos traps. The only way i can keep an angler penned or a diplocaulus is to make a raft pen. 

    I've seen some broken builds, don't get me wrong, but i'd rather not have the ocean spammed with gate traps or the redwoods full of pit traps. quetzals have been nerfed so hard lately and the argie update sealed the deal. quetzal is outclassed as a gathering mount, mobile base, and a seige dino. so what is even the purpose anymore?

    and as far as protecting dinos from damage, fix karkinos taming then. one of the most common taming methods for new AB tribes (once again due to giant kark traps all over) is a paracer with a barrier. but according to new guidelines that's ban worthy now? i seriously hope you explain to your gm team about making exceptions. 

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    Any word on the prizes and when we should expect them? Thanks! 

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    14 hours ago, eESTlane said:

    this is utter bs.

    you are forcing people to join large tribes on pvp as otherwise they'd be annihilated. your fault for not limiting tribe size or cutting down the alliance numbers. how the heck are we supposed to know if our "teammates" hack when there are so many. without spectator mode, i'd already have reported shroud...still would looking at his pov. and mesh bases...i've personally fought several hackers/meshers and reported them swiftly but the sluggish few weeks/months of detective work on WC side wont get you your gear back. unless you're a big streamer and have your own pocket dev as a fanboy, which most of us dont. besides, it's somewhat impossible to track box-box and 123 players. again, your fault WC.

    ffs, there are infinite number of ways to exploit the system. what is sever enough to be reported is beyond me. like, i'd consider bodybags being a serious issue, allowing for no-weight transportation...and everyone does that. i've seen several funny but broken quetzal builds for taming and transporting that can be borderline broken, or not as it was intended for. 

    inevitably this game will make people quit. still so broken and you wont be compensated when things  do go south, even with video evidence. i so do hate WC for ruining a game that had so much potential. 

    Keep calm and play solo or private server if you hate the way some people are cheating and acting bad. WC can't be the perfect police, it's easier to break rules than to get the people who did this.

    Do real police catch all bad people ? no. You can't except a video game company like WC to check everything all the time in a game with so much possibilities ! That's the deal if you want to play with strangers, accept it or play solo/private. 

    You can't put the fault on WC because people are using their game the bad way. You want them to act like FBI and then do nothing else than game police (no updates or content) because they are to busy catching all disrespectful people ? 

    The problem isn't WC, the problem comes from PLAYERS, so be angry at them and avoid them or take revenge on them, not on WC. 

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    2 hours ago, Jatheish said:

    We agree! We're working on fixes daily, especially for under the meshing. Unfortunately it's a game of cat and mouse, as we resolve methods, more are discovered but we've certainly cracked down on a lot so far and will continue to do so.

    We don't have a lot of presence on Steam, we primarily use it for announcements and making sure that some important information is available (patch notes, events, resources etc). We're a small team, so it would be preferred if players were using these boards/Reddit to engage with us directly. Steam is just covering one part of our player base, whereas our hub is platform agnostic and more people have the option of voicing their opinion and sharing their feedback.

    That rule is more so targetting tribes who are frequently having members being punished/removed from the game for cheating. If you're unsure whether something is against the rules, just send us a message about it (as mentioned in the CoC). We're not looking to 'pick' on people, or target them for small/minor issues. Part of the reason for switching to this system is so that we're not as sluggish as we used to be and we're able to deal with reports as they're incoming, much quicker. 

    We no longer support our Legacy servers since retail launch. We'll only update them and make sure that they're still playable if they're online and still accessible. In some extreme cases, we may respond to reports but it's not likely.

    Hey dude! Thanks! As arrogant as I may sound, I really like that you are responding a lot more (at least today). Thanks for the active responding.

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    58 minutes ago, Torja said:

    My only real problem is the platform bits. If making a taming box on the ground is okay but making one on a quetz or boat isn't then what is the point on PVE? I'd prefer a quetz box or a taming raft to spawn blocking locked taming sheds all over the redwoods. It's a workaround that players have HAD to do because they can't just grab dinos and tame them safely like in PVP. so it's either make a taming boat, make a permanent installation in the area, or spam spike walls which usually get left there. so they either make a mess, get reported or have their tame ruined by carnivores or pegos

    the number one complaint i hear on officials from new players is that there's nowhere to build. on my AB server the river is pillared to hell and full of karkinos traps. The only way i can keep an angler penned or a diplocaulus is to make a raft pen. 

    I've seen some broken builds, don't get me wrong, but i'd rather not have the ocean spammed with gate traps or the redwoods full of pit traps. quetzals have been nerfed so hard lately and the argie update sealed the deal. quetzal is outclassed as a gathering mount, mobile base, and a seige dino. so what is even the purpose anymore?

    and as far as protecting dinos from damage, fix karkinos taming then. one of the most common taming methods for new AB tribes (once again due to giant kark traps all over) is a paracer with a barrier. but according to new guidelines that's ban worthy now? i seriously hope you explain to your gm team about making exceptions. 

    You miss interpreted what they said they’re talkin about placing a box to enclose the quetz and other platform tames so they can’t be damaged while raiding taming traps are fine 

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    Great to hear you are cracking down on the cheating, I agree with most of it apart from this:

    Quote

    unintended building mechanics in order to achieve floating structures, or building a box around your quetzal (or other platform creatures) to protect it from taking damage

    This is under the heading "High Severity", surely the player needs a warning before implementing the consequences? 99% of players will not read this post, how are they supposed to know what they are and aren't allowed to build? I've had an idea to build a low cost defensive wall out of "floating" fence foundations (see attached image), would this be classed as cheating? Where do you draw the line? And as for boxing around quetzals, surely you can find an easy fix for that? Allow turret bullets to just pass through platform saddle structures perhaps?

    DPRbXJHXcAA_rCm.thumb.jpg.60800733b3ba5704b4a795d813b9bd95.jpg

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    Thank you for these updated rules!

    I reported this

    ErzxVa4.jpg

    This is a whole lotta NOPE!

     

    Edit: had second thoughts about my post

     

    Edited by GreenRoc

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    Removed

    Edited by G004

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    6 hours ago, GreenRoc said:

    Thank you for these updated rules!

    I reported this

    ErzxVa4.jpg

    This is a whole lotta NOPE!

     

    Edit: had second thoughts about my post

     

     

    Is that a massive wall of behe gates blocking off blue from green area? Or is there a base inside that?

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    8 hours ago, ZeroSeconds said:

    Post #20.000

    When is Q&A community crunch coming again?

     

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